Viber (Viber) is a unique application for smartphones on Android, iOS, BlackberryOS, Symbian, as well as for computers running Windows and Linux, which provides communication with other users of the application around the world using the Internet (Wi-Fi or 3G) . When registering the application, an account is created that is tied to a mobile phone number. To confirm the use of the specified number, the system sends an SMS message containing the Viber activation code. Some operating systems can intercept code and activate themselves. Sometimes a call comes in from the system, which is recognized as confirmation of activation. But it also happens that when Viber is activated, the code does not come.
Checking the Internet
Since the Viber program works via the Internet, messages with an activation code also arrive on the phone through Internet traffic. If the Viber activation code does not come, you need to check whether the data transfer on the smartphone is turned on, and whether the Wi-Fi module is turned on. If the data transfer is turned on, you need to figure out whether the network settings are correct, check the access points, the correctness of the entered data. When connecting via Wi-Fi, you need to make sure that the network has access to the Internet. It often happens that the smartphone sees several networks, and when you connect to them, the Internet does not work - the router does not have access to the global network. Launch your browser (Opera, Mozilla, Chrome, Safari ...) and try going to any page. If such a transition does not occur, then there is no Internet connection.
Check the entered phone number
As a "login" to enter and activate the system, Viber uses a mobile phone number. Naturally, this should be your number, which you regularly use at the moment, since a special code will be sent to this number. When the Viber activation code does not come, it means that you may have entered the mobile phone number incorrectly in the corresponding field when registering your account or incorrectly indicated the country in which the number is registered. Carefully check the correctness of the entered data. The indicated number should not begin with “+” and the country code, which is set automatically after selecting the country in a special tab. Do not use spaces when entering a number. If all operations are carried out as required by the instruction, then expect a message with a code. If the message still does not arrive, go to the next item.
Checking roaming settings
There is a special function in the phone settings, which is designed to help save money on the subscriber’s account. This function enables or disables the ability to receive messages if the subscriber is in roaming. Since a huge fee is charged for incoming messages in roaming, this function is in active mode by default. You are abroad and want to use this program, but the Viber activation code does not come? It is highly likely that it is the above function that does not send a message to your smartphone.
Find in the network settings or in the message settings the item about blocking incoming messages while being in roaming and turn it off. After that, request the code again. No reaction again? Let's try to get the desired code in another way.
So, after checking all three of the above items, you still can’t activate the program due to lack of code? Let's try to register an account in the system using voice activation. Viber activation code doesn’t come - well, don’t! Feel free to go into the program settings and look for the item “voice activation” there. After that, enter your phone number correctly and wait a while. The robot should call us back and name the four digits of the registration code. Next, enter these four digits in the required field - and that’s it. Viber is registered. It should be clarified that some operating systems recognize the robot’s call and activate their account and program independently, without the participation of the subscriber.
Error entering code
It happens like this: Viber is activated, SMS does not come with a code, and it is not possible to register an account. And it happens in a different way: SMS has arrived, there is a code, and when you enter numbers, the program reports an error. What to do in this case? Well, firstly, traditionally, you need to carefully check the correctness of the introduction of numbers. Make sure that exactly the numbers from SMS are entered in the Viber field. Using voice activation, you need to carefully listen to what the robot dictates. Most often, errors when entering the code occur during voice activation of the program. In addition, when making more than three requests per day, the system may temporarily block the subscriber. This is such protection against spam and attacks. Have you tried all the above options, but nothing helped in solving the problem? Reinstalling the program is the last resort. Uninstall and reinstall the application. Reboot the smartphone. We are waiting for the code. No changes? It is highly likely that the situation arises from a number of non-standard ones and requires the intervention of a specialist.