There is a wide range of various services. One of the most important categories here is communication services. Consider how they are defined by Russian legislation, what types of similar services operate in the Russian Federation, what are the requirements for them, what are the specifics of this area.
Definition
Communication services - this is the whole range of activities for the reception, processing, transfer, storage, delivery of any mail items or telecommunication messages.
It follows that, depending on the object in respect of which the service provider performs its activities, the provision of communication services can be divided into two large categories. This is the following:
- Services that are provided in relation to telecommunication messages.
- Communication services regarding all kinds of mail.
A more detailed list of various communication services relevant to the Russian Federation is given in the List of the names of these services. Only names from this list can be entered in licenses for such activities.
Legislative regulation
Communication services are services that are governed by the following acts:
- Federal Law "On Communications" No. 126 (2003). In particular, the definition of the concept is contained in Art. 2.
- Decree of the Government of the Russian Federation No. 222 (2005). Regulates the provision of telegraph communications.
- Decree of the Government of the Russian Federation No. 32 (2006). Regulates the provision of communication services for data transmission.
- Decree of the Government of the Russian Federation No. 353 (2005). Here are the rules for providing services related to wired broadcasting.
- Decree of the Government of the Russian Federation No. 221 (2005). Regulation of postal services.
- Decree of the Government of the Russian Federation No. 328 (2005). The act contains the rules for the provision of mobile services.
- Decree of the Government of the Russian Federation No. 241 (2005). Measures to ensure the provision of communication services of a universal type.
Main varieties
The concept we are considering is quite broad. Communication services are the following:
- Local telephone connection. Excluding the local telephone connection, which is associated with the use of payphones, various means of collective access.
- Telephone and international telephone services.
- Telephone intrazone communication.
- Local telephone service based on the use of payphones.
- Local telephone communication based on the use of technical means of collective access.
- Telegraph communication.
- Organization of personal radio calls.
- Mobile radio communications using public networks.
- Mobile radio organized in a dedicated network.
- Radiotelephone mobile communication.
- Satellite mobile radio.
- Services for providing subscribers with communication channels.
- Various data services. An exception here is this type of service for transmitting voice information.
- Communication services for the transfer of data expressed by voice information.
- Providing communications for cable broadcasting.
- Providing communications for the organization of broadcasting.
- Communication services for wired broadcasting.
- The whole range of postal services.
Service Classification
All existing communication services for today can be divided into the following segments:
- Data collection.
- Data storage.
- Delivery of information.
- Data transfer.
Accordingly, each of the segments has all the characteristics that may be characteristic of activities in any way related to the production of goods.
Communication services can be divided into the following subtypes:
- Mailing list.
- Express delivery.
- Transmission of audio, video, text messages by telecommunication.
Also, such services are divided into categories according to which communication systems are used by their implementers to transmit information:
- Telephone
- Relay.
- Satellite
- Telegraph.
- Cable.
As for the modern market of communication services, today three segments are of greatest relevance:
- Fixed telephony.
- The Internet.
- Mobile connection.
Claim
The Rules of communication services indicate a number of requirements for them:
- Multichannel.
- The ability to transmit information over long distances.
- The ability to broadcast data in both directions.
- The presence of a stable network structure.
Actual problems
Unfortunately, in practice, the connection between service providers and its consumers is often broken. Citizens also highlight a number of problems in the organization of communication services:
- Insufficient speed, data transfer volumes.
- Distortion of transmitted information, weak signal.
- Untimely receipt of requested data, etc.
The refusal of citizens from communication services for companies results in corresponding damage: these are financial losses, a decrease in the pace of economic development. There are only negative consequences.
If the company seeks to organize precisely the high-quality provision of communication services, this is a powerful catalyst for the development of relations between participants in the entire market niche, a guarantor of the rapid economic development of the service provider.
Today, telecommunications are the foundation of the economy of modern society. After all, most citizens, companies, enterprises are engaged in the production, storage and processing of various data and information.
Service Properties
Four main criteria for communication services are distinguished:
- Inseparability.
- The intangibility of the phenomenon.
- Inconstancy.
- The inextricable link between production, distribution and storage.
It is important to note that the result of production activities in this segment does not have the properties to be stored in the form of reserves. Also, it cannot be removed in any way in order to be used for further consumption.
Features of the market of communication services
The products that are produced in this industry are very specific - they are not represented in material form. This is the final result of the transmission of data from the sender of information to its recipient.
In this sphere of services production assets prevail (at least 93%), there are practically no monetary resources that are advanced in current assets. Why? High-quality communication services can be applied only with the use of modern certified technologies and devices, schemes for protecting information from outside interference, various environmental factors, introducing innovative solutions at all stages of production processes.
In this environment, the core network is characterized by a stable structure. For technological processors for the production of services in this niche, this fact is significant.
The communications services sector is also characterized by a time-uneven load. This is primarily due to the rapid pace of business and personal life of consumers of such services. Therefore, implementers must have additional auxiliary capacities in order to be able to serve their customers at the highest level. Also, a similar approach during recessions allows the use of technological equipment with low returns. Or stop its functioning for a while.
Conclusion of an agreement
In conclusion, we talk about the contract for the provision of communication services. When concluding it, consumers should pay attention to the following:
- Such an agreement is concluded only in writing, in duplicate. It must be fixed by personal signatures of both parties. The contract is valid only if both the subscriber and the operator have reached an agreement on all the conditions contained therein.
- The subject of such an agreement is the provision of communication services. Accordingly, the seller must provide them promptly and in full, and the consumer must pay them in time and in full.
- A contract for the provision of communication services may be provided to the client and a third party. But it must carry out its activities on the basis of a lease agreement or instructions of the telecom operator itself. The executor is both the entrepreneur and the organization.
- The provision of services in this case is strictly public.
- You need to understand that in the contract for the provision of services, only the main nuances and conditions are set out. To get acquainted with their more detailed characteristics, you need to refer to the "Rules for the provision of communication services." They must be developed and approved by the operator.
- All details in the contract must coincide with the data in the original papers, personal documents.
Communication services are a specific area. This is due to the fact that the result of such activity is immaterial - the transfer of information. In the Russian Federation, the provision of such services is regulated by the relevant Federal Law and Government Decisions. In addition, more specific regulations apply to each type of service.