Going on vacation, everyone is concerned about finding a reliable tour operator. What is included in this concept? Competent managers who have comprehensive information, communications with airlines and hotels, as well as the presence of clauses in the contract regarding compensation for damage in case of force majeure. One of these is the agency of Olga Romanova. Nizhny Novgorod is a wonderful region of Russia, where there are more than enough opportunities for tourism. Thanks to this, the company was able to establish two directions at once: these were trips around the world and travel within the country.
Information about the company
This is a multidisciplinary company for domestic and international tourism. Today it has been on the market for almost 20 years - a solid period for which an amazing experience of customer service has been accumulated. The office immediately makes a difference when compared with young agencies that are just starting work in this direction. The agency of Olga Romanova (Nizhny Novgorod) is distinguished by the professional work of managers who can give the necessary advice and choose the best option for each client.
Services offered
If you have already been in dozens of hiking trips, examined all the reserved corners and want something new, then unique offers have been prepared specially for you.
Extreme tourism is what Romanova Olga shopping mall is an unrivaled leader. Rafting and safaris, hiking and mountain climbing, campfire songs and an unforgettable experience - all this you can get in full.
But that is not all. Given the different financial possibilities, the company prepares proposals for students every year, as well as budget tours for everyone. You will find an unforgettable hiking trip with a backpack behind you, hiking porridge from the pot and stars at night over your head.
Recreation includes a trip to a sanatorium for adults, as well as summer camps for children, including foreign ones.
Business trips, too, oddly enough, are within the purview of the travel company of Romanova Olga. You can apply here immediately before departure - and managers will quickly contact the best hotel in your destination. Upon arrival, a ready-made room will be waiting for you. This works both for trips through the territory of Russia and for foreign ones.
If you want to not just bask in the sun, but to spend time on hikes and excursions, then pay attention to such a direction as sightseeing tourism. You will be given a choice of hundreds of different directions, which differ greatly in duration and degree of physical activity. Thanks to this, you can choose the option that is closest to you.
Want to feel like a captain of the sea? Then rent a yacht and embark on your own journey.
Regarding beach holidays, you will also find a huge number of offers. Orient the manager how far and for how long you would like to leave, and he will find exactly what you need.
Honored Titles
In 2016, the company celebrated its "coming of age", it turned 18 years old. In the Volga region, the agency of Olga Romanova (Nizhny Novgorod) is a leader in its segment, offering a variety of bus tours. The company is a member of the Russian Union of Travel Industry, the Nizhny Novgorod Tourism League, and the World Without Borders Association, which is also a fairly high assessment of the work of specialists.
Among the many clients of the company are foreign tourists, guests of the Nizhny Novgorod region, and the townspeople themselves. All of them trust their holidays to true specialists and professionals. The agency of Olga Romanova (Nizhny Novgorod) is extremely anxious about her image. Each client who seeks help is met with maximum responsiveness, attention and warmth. This is emphasized by numerous reviews.
Transport park
Not every agency that enters the market of travel services has good technical equipment. In particular, we are talking about the car park. Delivery of tourists is a fairly relevant topic. Travel agency Olga Romanova (Nizhny Novgorod) carries passengers on modern premium buses, and the cost of this service is quite low.
The segment of bus tours is mastered by the company 100%. This is one of the few travel companies in Russia, which organizes flawless trips on new, modern buses. With international class cars in its fleet, the company provides decent service at reasonable prices.
Constantly updating offers
Travel agency Olga Romanova (Nizhny Novgorod) takes into account the interests of customers and is constantly developing new tours. Therefore, if you have already contacted here a few years ago and think that you are familiar with all the offers, we advise you to call and clarify the situation today. You will be pleasantly surprised. Among the proposals - a wide range of travel services. Managers will offer you to use direct-sightseeing trains. These are direct tours to Veliky Ustyug - to visit Santa Claus, to Kirov, to the homeland of Khokhloma, along the routes of the Golden Ring. Each of these tours was carefully designed and tested before being put into permanent operation. The manager will tell you in detail about each stop and the event that awaits you during the trip.
Nice variety
Travel agency Olga Romanova (Nizhny Novgorod) is a leader among companies that offer bus tours. But their profile is not limited to this. According to your plan, the company's specialists can create a unique route, both group and individual. In addition, you can use one of the offers that we will list below:
- Sale of tickets for buses to the south of Russia without a ticket. Upon arrival, you can rent a room and spend a few days at sea.
- Tours abroad.
- Cruises on ships.
- Rest in boarding houses.
- Treatment in sanatoriums.
- Rest on the Black Sea, in Abkhazia.
The abundance of offers provides a constant flow of tourists. Why look for something else if you can definitely get any service here, and at the highest level!
Everything for the client
Travel agency Olga Romanova (Nizhny Novgorod) accepts Chinese tourists on visa-free entry and sends Russian to China. Of the advantages that all tourists note, I want to emphasize the full awareness of customers. The company offers many programs, with a full and detailed description of the tours, indicating the brand and class of the bus on which the trip will take place.
Travel agency Romanova Olga cares about how to maintain the loyalty of each client for the longest possible time. For this, numerous promotions and sweepstakes are arranged, bonus cards are issued. The quality department monitors customer reviews and in case of dissatisfaction with the latter is ready to offer a number of options in order to resolve the situation.
Loyalty cards
Since managers are faced with the task not only to gain the trust of the client, but also to maintain trust for many years, the work does not stop even after the trip is paid for. That is why the travel agency of Olga Romanova is so popular. A travel agency, reviews of which are invariably good, for decades, but decades, is a decisive factor in choosing.
In addition, regular discounts are offered to regular customers, the right to which they receive from the second visit to the company. In the section of special offers you can find the calculation of bonuses for the purchase of tours. Hire purchase allows you to purchase an expensive tour even if there is not enough cash for this. Finally, a nice bonus is the availability of free trips as a thank you for your trust.
Rare tours
The competition in the market today is very high, so each company has to think about how to win the favor of customers. Most often, the solution lies on the surface: an offer must be made that they cannot refuse. This is what the company managers are constantly working on. Thanks to their own fleet, they have the opportunity to constantly develop new tours to the resorts of the Krasnodar Territory, Crimea, St. Petersburg, Belarus, etc.
Customer reviews
First of all, about the work of managers. Reviews about Olga Romanova’s travel company, like a theater with a hanger, begin by rating precisely these “front-line fighters”. All as one customers are satisfied with the richest choice and attentive attitude, the competence of employees and the speed of response to wishes. Not only will they pick up a tour, they will definitely call upon arrival at the place and ask how you were placed. If there are complaints, you can immediately express them, all these points will be settled through the administration.
The second point is the transfer. Indeed, the company employs only the most experienced drivers who can not only drive vehicles, but also communicate politely with passengers. Of course, no one is safe from breakdowns on the road, so sometimes there are negative reviews that tell about a delay in the way due to a bus failure. But each bus undergoes careful monitoring before departure, so such situations are more likely the exception.
The work of an accompanying guide is another subtle point. All those who travel with groups are real professionals who have a wealth of information about the places that tourists have to visit. Moreover, constant trainings allow them to easily lead people, organize leisure activities at ease and fun.
But sometimes we come across negative reviews. What are people unhappy with? Basically, the guide did not give as much time for sightseeing as they wanted. Here I want to say that a group goes on an excursion. One will be interested in this object, the other - one. A guide should lead everyone to their destination strictly at a specific time. Therefore, the regulation is one for all.
Summing up, I want to emphasize that it is rarely possible to meet a tour operator with such experience in the market and almost impeccable reviews.