Reviews about "PIK-Comfort" are of interest to those who have to cooperate with it. It was created by a large domestic construction and development company to independently serve its own housing stock. In this article, we will talk about the activities of this organization, reviews about the cooperation of employees and customers with it.
The largest developer
PIK-Comfort reviews are always associated with its founder. This is the largest developer on the domestic market - the PIK group of companies. It was founded by Kirill Pisarev and Yuri Zhukov in 1994. This mega-association is more commonly known as the First Mortgage Company.
Businesses almost immediately went perfectly. In order to expand its own production capabilities, in 2001 the house-building plant No. 2 was acquired, which soon became the third enterprise of this type of activity in the Russian capital. Each year, this organization leases about 450 thousand square meters of living space, specializing in the construction of panel high-rise buildings. The plant organized a full cycle of creating a residential panel house, including the production of internal and external reinforced concrete structures, window blocks, a variety of facade solutions.
Since 2006, the company began to actively expand its activities, focusing on the implementation of real estate projects in Yaroslavl, Kaliningrad, Obninsk, Kaluga, Taganrog, Nizhny Novgorod, Perm, Novorossiysk, Omsk.
Currently, she specializes in the construction and sale of comfort-class housing in the industrial housing segment. Since the beginning of 1994, more than 19 million square meters of living space have already been built. Landscaped apartments provided more than three hundred thousand families across the country. The PIK group of companies operates in nine regions of the Russian Federation.
For example, in 2018, it already implemented more than 30 integrated development projects only in the metropolitan area. However, most of them are concentrated in affordable housing segments, so offers are considered to be very popular in the market.
In total, the PIK group includes more than fifty divisions in different regions of the country. The total staff consists of about thirteen thousand people. The builder has accreditation in the eighteen largest banks in Russia.
The emergence of its own management company
The leadership of PIK thought about the need for its own management company in 1999. It was then that a subsidiary management company called ZhilStroyEkspluatatsiya appeared in the structure of the organization. She had to control everything that happens to objects after they are surrendered. It was decided that in this way it will be possible to significantly increase the efficiency of operation of houses, since their communications and designs will be initially understood by employees.
In 2006, the developer decided that the management company should be associated with a developer, which is one of the largest in the country. Therefore, a large-scale rebranding was carried out, and ZhilStroyEkspluatatsiya was renamed to PIK-Comfort. First of all, this was done to increase the reliability of the criminal code in the eyes of residents, to increase confidence in it.
In 2007, this management company began to expand its activities to regions in which developer projects are being implemented. The foundation was laid in Novorossiysk and Rostov-on-Don. It was possible to optimize the main processes of activity and introduce standards that allowed to maintain high quality in all divisions.
Since 2010, it was decided to begin active work with residents, to support their initiatives in order to improve the quality of service. In 2012, a round-the-clock client center was created. By calling its operators, you can quickly resolve any issue related to housing maintenance. The site has developed the Personal Account platform, which allows for quick and comfortable access to most functions, important information and services.
In reviews of PIK-Comfort, users note that in 2013 she managed to get agreement from partners, becoming the first UK to organize payment of utility bills to banks for processing payments. Residents can pay without additional interest as part of a bank transfer.
Since 2016, the management company has been actively introducing various types and forms of additional services, offering residents to solve basic issues without leaving home. In particular, now through PIK-Comfort you can insure an apartment or order a turnkey repair.
In 2017, a course was taken on technologicalization. As a result of this innovation, it became possible to use the most advanced developments in the construction and operation of the housing stock in production, to significantly improve the quality of services already provided. The UK has created its own units that are involved in garbage collection, elevator maintenance, and cleaning.
Currently, the management company serves 35 million square meters of housing in fifteen regions of Russia. More than two million people live in these houses.
Contacts
The head office of the company is located in Moscow at Kashirskoye Shosse, house 3, building 2, building 12. You can get here by public or private transport. It is located in the metro station "Nagatinskaya".
The office is open on weekdays from 9 a.m. From Monday to Thursday, it is open to customers until 18:00, and on Friday until 16:45.
Activities
Currently, the company provides a fairly wide range of services, stating that the main thing in its work is the creation of the most comfortable living conditions.
The UK provides without interruptions the whole range of utilities, as well as high-quality service of the houses themselves. The company seeks to solve problems before they arise, not eliminating emergency situations, but preventing them. All adjacent territories and the buildings themselves are maintained almost intact.
Much attention is paid to landscaping. Sports and playgrounds are being built, employees of the UK plant shrubs and trees, be sure to devote maximum time to organizing spaces for leisure.
The undoubted merit of the company lies in the fact that it was able to agree with all key partners. Now tenants have the opportunity to pay for services in any convenient place. This can be done in the following ways:
- In your account on the UK website when paying with a card.
- Online through one of the popular e-money services.
- Through the terminal.
- At branches of Sberbank of Russia, Rosbank, Bank of Moscow, in post offices and salons of Euroset.
In reviews of PIK-Comfort it is often noted that the company provides a variety of additional services, usually atypical for the management company. The organization works only with trusted and reliable partners.
PIK-Service
The time has come when the management company itself has created its own subsidiary. This is the company "PIK-Service".
Here they are ready to help with the installation of metering devices, plumbing, replacing heating radiators, heated towel rails, connecting household appliances, guarding the apartment, cleaning, replacing glazing. It will also help to organize a relocation, make an assessment of the property (if necessary, consult on the issue of its value), install fire protection systems and video surveillance, and even repair digital equipment and computers.
Of course, PIK-Service helps to carry out construction and repair work in apartments. A turnkey standard repair service is available at the rate of seventeen thousand rubles per square meter.
First, the experts will carry out all the necessary measurements, then they will prepare and coordinate with the customer the design, presenting the project of 3D-visualization of the apartment, approve the list and estimate of finishing materials, the work plan. Only after that they will start the repair itself.
It is worth noting that seventeen thousand rubles per square meter is the base cost, which can increase, which depends on customer requests. The price is without the purchase of materials.
Among the obvious advantages of PIK-Service in the reviews, the users indicate that the cooperation took place with professional designers with extensive experience. Workers bring everything they need for repairs with them, and at the end they must clean up all the garbage. Services are provided officially by contract. In case of any problems, you can always contact the organization with a request to correct the defect.
An estimate for all repairs is sent by e-mail. In a special application, you can independently monitor how the work goes step by step, without even arriving at the facility. The warranty on materials and labor is provided for one year.
Also, in the PIK-Comfort subsidiary, you can order separate repairs in the bathroom, which will include the installation of a rack ceiling, installing a door, wall cladding, laying tiles on the floor, installing electrics and sanitary ware, and connecting a washing machine. In this case, the cost of the service will be 44,875 per square meter.
The rough finish of the apartment will include the installation of ceilings and walls, plastering and putty, heating and plumbing systems, electrical wiring, strong floor screed, whitewashing ceilings. You can order rough repairs at the rate of eight thousand rubles per square meter.
The company is strongly advised to pay attention to the author's apartment design projects. In this case, even at the stage of discussion, you will imagine what your home will be like when all the work is completed. The cost of the author’s apartment repair project is thirty thousand rubles.
Career
Considering the large staff in the PIK-Comfort management company, as well as the fact that it works in several regions of Russia at once, it is not surprising that new employees are constantly required here. With such a large staff, a constant rotation of personnel is inevitable.
This is the largest organization in our country that manages residential real estate. Many people dream of working here. Potential employees are promised a decent salary. Since only the most worthy are taken to vacancies, they are paid the appropriate remuneration. Here, no one is limited in career growth, helping to develop in the area that is most interesting to a person.
Registration in the company is only official, that is, with all the necessary social benefits. For example, a vacancy in the maintenance engineer is currently open. An employee can expect a salary of 60 thousand rubles. He is offered full employment.
This employee will be required to organize repair and construction work, participate in the activities of the commission for the acceptance of completed facilities, and also supervise the progress of the current repair in accordance with the established deadlines, volumes and quality.
A potential employee is required to have a higher professional technical education, work experience of at least five years, confident knowledge of the Excel computer program, as well as attentiveness, responsibility and stress resistance. Schedule - 5 days a week.
Opinions of employees
You can find a lot of feedback from employees about the "PIK-Comfort". Of the positive aspects, almost everyone notes a white salary, high bonuses for the quarter when active sales begin in the company. So here you can really make good money, if you try, give yourself completely to the process.
In reviews of the employer "PIK-Comfort", the majority emphasizes that the company has a strict schedule for recording time spent on the service. No one is forced to process here, although in some branches employees are faced with this. People write that from the first days they had the feeling that he came to work in a large and successful company that knows its worth. Naturally, such criteria are respected in everything, even in small things. For example, immediately on the day of employment they give out all the necessary work clothes, there are never any problems with this. In the reviews, PIK-Comfort employees in Moscow note the provision of a social package, which can be used in full.
Negative
However, do not flatter yourself in advance, thinking that there are no problems here. There are a lot of negative reviews of employees about PIK-Comfort LLC. Despite the fact that some claim that they are not forcing anyone to recycle here, in reality this is not so. Often during employment, the employee is promised one schedule, but in reality it turns out to be completely different. At the same time, refining is almost never taken into account in the work sheet, so there is no reason to count on an increase in wages at the end of the month for hard work. The only explanation is that processing fees are included in the bonus that employees are promised every month.
According to staff reviews about PIK Comfort in Moscow, they are forced to stay in touch with their superiors literally around the clock, even at the latest time.
On the site and during employment, potential employees are promised a salary of 60 thousand rubles, but in reality it is much lower. In reviews of work at PIK Comfort, those who have already collaborated with this company claim that it is unrealistic to receive more than 30-35 thousand rubles a month. According to employees, the salary does not depend on the volume of work performed. For what reasons it is calculated, for many it remains a mystery.
Fairly negative reviews about the "PIK-Comfort" of employees who work on working specialties. They report constant violations in terms of labor protection, that there is dirt and dust in the shops. Most hygiene standards are not respected here.
According to the reviews of employees about PIK-Comfort, it can be concluded that the most important thing that is focused on is ostentatious concern for people and hypocrisy. In the workplace, a generally negative situation is constantly being maintained, which does not contribute to improving performance. Not the best side proves themselves middle managers. Perhaps they take an example from top management, so they relate to their subordinates accordingly.
In the reviews of employees about work in PIK-Comfort, many admit that they left the company after working for only six months. Only visitors stay longer who find it difficult to get anywhere else. Only a few manage to adapt to difficult working conditions, unsanitary conditions and constant processing. Since workers regularly quit, a constant staff turnover is observed in the company.
Some reviews say that not everyone gives out overalls, and some are even forced to buy an instrument for themselves, without which it is impossible to fully perform their work.
It is also noted that the company is often loaded with a huge amount of responsibilities of any one employee, because of which he simply does not have time to do everything that is required of him. This indicates obvious problems in the field of personnel management.
After reviewing the negative reviews about PIK-Comfort, one can say that the management of large and medium managers have many reasons to think about improving the performance of their professional duties.
Positive customer opinions
Consider at what level are the services provided by the company. We pay attention not to the information that is reported in the advertising booklets, but to the real state of affairs. To do this, you need to study the reviews about PIK-Comfort LLC of those who were a client of this company on a particular issue.
It should be noted right away that people's opinions are mixed. Some were very pleased with the cooperation, while others received a lot of negative emotions from him. In reviews of the management company PIK-Comfort LLC, she was praised for adjusting payments through electronic services, and made a beautiful website with convenient navigation. Most employees are really polite and helpful people who seek help. That’s probably all. The rest of the reviews about the management company LLC PIK-Comfort are not very joyful. Consider what does not suit those who use the services of the described organization.
Negative customer opinions
There are more negative reviews about PIK-Comfort LLC than positive ones. Many customers complain about low standards of service. "-", , . "", "-". .
It would be possible to come to terms with this if the services it provides were at an appropriate level. But this is not so. You have to face problems at all stages. In the reviews of PIK-Comfort in Moscow, many residents are frankly outraged that the settlement center is far beyond the Moscow Ring Road. If you have any questions or problems, then you have to go to the Shchelkovo district of the Moscow region in the village of Bear Lakes. Why most of the houses in the capital are managed by a settlement center from the Shchelkovo district, the majority do not understand.
According to reviews of the PIK-Comfort company, errors regularly occur in the payments it exposes to residents of serviced houses. For example, they can make monthly payments, which, according to the law, are collected only once a year, include concierge expenses that do not exist in the house on the utility bill.
In reviews of the management company PIK-Comfort, many report that garbage chutes are welded in some houses. The container is placed on a closed side, so the waste bag has to be thrown to a height of two meters.
In PIK Comfort customer reviews, those people who move to new homes notice that the management company has recently made it a rule to impose services on residents that they don’t need.
Many newly made residents report that in their new apartments, almost immediately after settling, many problems of different difficulty levels are found. Deficiencies exist not only in individual dwellings, but also in common areas, for example, elevators often break down, pipes leak. At the same time, the management company does not make any efforts to rectify the current situation.
Among the imposed services, which many residents complain about in the reviews of PIK-Comfort Management Company, the conclusion of an apartment building management agreement, which contains a wide range of additional services - security, intercom and the like. Moreover, the company performs poorly even the most basic duties for which money is regularly paid. For example, the snow from the roofs is poorly cleaned, no one watches the cleanliness in the porches, even if the tenants agree to persevering persuasion and hire a concierge.
In the reviews, the PIK-Comfort management company is frankly called inappropriate, unable to cope with its direct responsibilities. With a monopoly, when there is no healthy competition, one has to deal with this state of affairs constantly. Residents of most of the houses that it serves are dissatisfied with the work of the company. Many frankly do not understand why they pay such a lot of money, prescribed in the receipt, because in reality the yards are not cleaned, no one cleans the entrances. Because of this, even the newest houses in a short time begin to look like they are already very many years old ..