Despite the fact that today the entire document flow is placed in electronic form, and, for example, sending layouts, some sketches, requirements for orders and price lists is easier via the Internet, using the same email, the need to transfer real papers is still I didn’t fall away. In order to complete a transaction requiring the presence of originals and notarization, or to demonstrate certificates, licenses and other papers of this nature, companies still need a tool such as a courier service.
In addition to papers, with its help you can also organize the transfer of other things - food, drinks, some gifts, souvenirs and much more. We will talk about how to work with delivery services, couriers, and also about the work of a courier in this article.
How it works
So, the courier service (ANS Express is a prime example) is arranged and functions quite simply. This is a single center, in which, roughly speaking, there is an operational apparatus responsible for organizing all processes, and an executive one. The first one can include employees who answer phone calls, organize the delivery of orders for delivery, communicate with customers, and are also responsible for the warehouse. Their job is to correctly distribute the delivery schedule, write down the data necessary for the provision of services, record everything in a proper form, store what needs to be sent.
Another department of the service is performers - couriers who transport parcels and documents, and contact those who receive them. First of all, it depends on them how quickly and efficiently the item will be delivered. The ratings of the company, for example, ANS Express, also depend on how they work. After all, customers leave reviews most often about the neatness and courtesy of the person who brings them the package, and less often about the competence of the operator with whom they are talking.
Service through the eyes of a courier
Courier delivery services most often involve young motivated people who want a stable source of additional income. In fact, the requirements for those who want to distribute documentation around the city are not so high - you need to look neat, speak beautifully and have experience in driving the vehicle on which delivery will be carried out. By the way, some companies even have vacancies for foot couriers. Again, an example is ANS Express. Employee reviews testify to this position as being fairly well paid, but not too laborious. Actually, in truth, there is a category of people who just like being on the road, say, driving around the city in their car. This is exactly what you need to go to couriers.
The one who delivers sees the goods that need to be delivered to the specified address, streets and roads in the process of work and the recipient that signs for the parcel and picks it up. In general, we can say that this work is closely related to communication with people.
Benefits of Courier Service
For customers, this is a real tool for profitable business management - courier service. Express delivery is needed, in fact, in many areas of activity, therefore, it is very important to find a reliable partner, a company that will not delay delivery and will organize all processes on time.
Agree that it matters to you, as the sender, when the other party (meaning the recipient) receives the parcel or documentation. Sometimes the final outcome of a deal may even depend on this! Therefore, the person who will carry the package must be at least responsible.
Keeping such a specialist in your staff, especially if you are not involved in regular shipping, is expensive and irrational. The way out is companies like ANS Express. The reviews of employees of companies of various sizes also indicate that they are more satisfied when the administration uses the services of special services than if such work is entrusted to them. And for a business owner, a “foreign” courier is cheaper than a “courier”.
Delivery Services Market
Given the fact that courier service for business is beneficial, the market for services in this segment can be called highly competitive. Since there are thousands of companies operating in the capital that need to constantly send documents and things, and also live a lot of people - a courier may also be useful to them - dozens if not hundreds of companies provide services of this nature. This market can be confidently called divided, since there are many large players that have been known for a long time and enjoy an excellent reputation. One of them is ANS Express. Reviews of employees working here, as well as recommendations of customers using its services, are, for the most part, positive. For employees, the company provides a good job, while senders and recipients of things receive a high level of service. Thus, everyone is ultimately satisfied.
Market Leader - ANS Express
Of course, this service earned its reputation only after years of successful operations. The correct management policy played a significant role in this: flexible conditions for customers and reasonable pricing of services. Acting in such ways, the service has truly become one of the best in Moscow organizing delivery processes. ANS Express has its own warehouse, call center and a whole database of couriers who are ready to deal with the delivery of any cargo in the shortest possible time. Moreover, the service is growing, developing and constantly attracting new employees. You can see this, at least, in the wide department of free vacancies, where such positions as office managers, human resources managers, drivers with their cars, foot couriers and others are indicated.
Reviews about ANS Express
Speaking of reviews, they should be divided into customer reviews, left as a delivery service; and those left by employees about ANS Express. Reviews about the employer best show the internal structure of the company, its "insider" processes, by which you can judge the organization of the service from the inside. Customer reviews can be called "external" because they show, first of all, the result of the work of a whole team of staff. Well, of course, new clients are guided by client recommendations, due to which the whole business grows and develops in the future. In the event that you want a position in ANS Express, feedback from employees is what you need.
Work at ANS Express
In fact, the fact that many go to couriers as temporary work in order to earn a week, a month or six months is not true. Many young people who become couriers gain experience over time and become real delivery specialists. Further along the career ladder, such a person is an even more valuable person than a university graduate, since his knowledge is gained in practical ways. Therefore, after several years, he may well take the place of manager or director of the department. Of course, for this he needs to show himself at the proper level.
As for the vacancies that everyone who comes to the same ANS Express starts with (the reviews of the employees who work for them characterize such work on the good side), these are couriers, operators, and sometimes office managers. However, if there is no experience, then only a person with education can take the last vacancy. The salary level here is quite high - a courier on foot, a person who is supposed to deliver small items or documentation using public transport will receive from 25 thousand rubles. The same courier managing his own car is already 45 thousand a month. The operator will be paid from 26 thousand rubles, and the manager - from 35.
Responsibility First
At the same time, of course, one should not blindly pursue a salary. You must understand that any work entrusted to you is a responsibility. The more they pay, the higher it is, especially in the field of courier delivery. Therefore, only one who is confident in his abilities and knows that he is ready to organize at a high level for such tasks can go to find a job.