Choosing a transport company in Russia is not so simple. You must first study the tariffs, features and benefits of the organization. Only after that it will be possible to entrust this or that cargo to the company. Today, the attention will be presented to the transport company PEK. Customer reviews , a description of the corporation, the pros and cons of the services offered - all this will help to understand how good the organization is. Should I even mess with her? What are satisfied / dissatisfied with customers?
Description
PEK is a transport company that has been operating in Russia for a long time. It allows sending and receiving parcels and cargoes of different sizes. Collaborates with both individuals and legal entities.
Quite often, PEC delivers from online stores. Therefore, the population is interested in how good the company is. Especially if you want to send some valuable cargo. Should I use the services of PEC? What type of customer reviews are most often left by people?
Country Distribution
The company earns positive opinions for its scale. PEK is a transport organization that is distributed throughout Russia. You can use the services of delivery or dispatch from almost any locality in the country.
It is safe to say that PECs are not scammers. They are really engaged in the transportation and forwarding of goods of various sizes. Only by the size of the organization it is impossible to say exactly how faithfully it operates. What pros and cons should customers pay attention to? What do they say about PEC?
About pricing
For example, many are pleased with the rates that the organization offers. PEC receives positive type of customer reviews exactly for how much the company requires for its services.
It is noted that the price tags for shipping goods are budgetary. The exact cost depends on many factors. For example, from the dimensions of the parcel, as well as from the weight, city of departure and delivery. But in general, according to reviews, you won’t have to spend much. PEC is used very often precisely because of low prices.
Costing
Some are interested in the exact cost of services before starting a collaboration. This is a normal occurrence. The transport company PEK positive customer reviews also earns for having an online calculator. It helps to easily find out how much it will cost to ship this or that cargo.
You can also clarify the cost and calculate the cost of the service using e-mail. It is enough to tell PEC all the data: the size and weight of the cargo, the city of dispatch, the delivery point. After some time, employees will report the exact cost of the service.
Nevertheless, many try to use an online calculator. He pleases many. Especially if the client knows exactly the dimensions and weight of the package. With the correct use of the calculator on the official page of the organization, you can 100% accurately find out the amount payable for a particular operation.
Delivery speed
PEK is a transport company that pleases many with the speed of delivery. Most often, the organization receives positive reviews for how quickly it allows you to receive a particular load. Many note that often PEC delivers packages even earlier than the previously agreed time.
But there are also reviews indicating the long work of the transport company. Some customers complain that the packages do not arrive for too long. No one is safe from such situations. Delivery speed depends on many factors. Therefore, it is worth paying attention to this.
Some say that PEC delivery works on a once-for-once basis. The cargo can be delivered quickly, but it also happens that the parcel reaches the recipient after a huge period of time. Nevertheless, often it is the positive reviews that take place. Therefore, there is every reason to believe that PEC carries out transportation quickly and without any problems.
Cargo tracking
The transport company under study has another rather interesting opportunity - it is tracking goods. What can be said about this service?
Customers are pleased to have this opportunity. At any time, you can see where this or that package is located. Very comfortably. Only PEC does not always track cargo on time. That is, some customers emphasize that this service works with a little delay. Not always, but failures do happen. This must be remembered.
Accuse PEC of dishonesty due to delays in displaying information about the position of the cargo is not worth it. This is a normal occurrence. The main thing is that most often the service is working properly. It really allows you to track the package and make sure it is delivered to your destination. Just what you need!
Customer Attitude
TK PEK receives various customer reviews. In particular, for the attitude towards customers. In this area, one cannot single out a single opinion. All PEK departments have different people. And each visitor in his own way evaluates the attitude towards customers.
Some indicate that the employees of the transport company are attentive to everyone. They are culturally friendly with their customers. All questions are answered without problems. And the service is fast.
At the same time, PEC receives not the best customer reviews for the communication of employees with visitors. Quite often, an unfriendly attitude is emphasized, a kind of neglect on the part of the staff. Some operators cannot provide proper assistance, are not professional.
Neither claim nor praise can be confirmed by anything. It remains only to rely on your intuition. PEC is a popular organization in the country. Good workers are found in it, and not very. You can not insure yourself against the human factor. And this nuance should be considered by everyone. Basically, the organization tries to ensure that visitors are satisfied with the service. But it also happens that not everyone can be satisfied.
Accuracy
PEK shipments also receive mixed opinions regarding delivery accuracy. Some customers say that all packages arrive safe and sound. Even the boxes are not wrinkled, not to mention the delivered item itself. This makes me happy. It is felt that PEC is responsible for its work. Indeed, the safety of delivery for the cargo is an extremely important nuance, which all senders pay attention to.
Nevertheless, some, on the contrary, complain about PEC. It is said that the transport company delivers goods in a damaged condition. Some say that the boxes come rumpled, this is the smallest damage that is caused to the parcels. Someone says that the cargo generally arrived in disrepair. Moreover, workers and couriers have no idea why this happened. There are even sayings such as "I promised never to contact PEK again."
What to believe? In fact, the transportation of goods is always the presence of the probability of damage to the parcel. PEC is trying to deliver all its orders intact. Sometimes this is not possible for reasons beyond the organization's control. This phenomenon upsets visitors, it can happen even with the ideal transport company. It is recommended that you carefully pack items that may break before shipping. This will reduce the likelihood of negative experiences with PEC.
Without leaving home
PEK (Nizhny Novgorod, Peter or any other city - no matter where the organization is located) offers its customers another rather interesting service. He receives positive feedback from customers to the advantage. We are talking about pre-registration for sending parcels or for receiving thereof.
Customers emphasize that this feature allows you to quickly / without waiting in line to pick up / receive this or that cargo in the PEC office. It is enough to fill out the form of the established sample on the official website. No need to stand in line at the office! Quick, easy, easy.
True, a similar system is used not so often. Clients, as practice shows, prefer to independently come to the organization’s offices and arrange for the shipment / receipt of goods in accordance with the established rules. Without the help of new technologies.
Alerts
Among the advantages of an organization called PEC, the presence of an SMS alert system is often emphasized. When the package is delivered, the customer will have a message. And it will be possible to receive the cargo without much difficulty.
Just the alert system works without delays and other negative aspects. All clients speak about it. A great opportunity that has no negative reviews.
Losses
The company PEK (Yekaterinburg or any other city - it does not matter) very often earns negative reviews for complaints about the loss of goods. Customers say that messages about the receipt of the parcel come, but the necessary items are not found in the warehouse. It is also emphasized that sometimes cargo may be lost on the road.
This phenomenon is emphasized, as has already been said, is not so rare. No one can insure against the loss of cargo on the road. There is no evidence of such a negative. Therefore, it is impossible to say with certainty that PEC often loses packages. Rather, it is a standard claim that appears to the address of each transport company or delivery service.
By the way, some customers emphasize that PEC is not responsible for the safety and integrity of parcels. Each sender must remember this feature. Exactly as the recipient.
Summary
Transport company PEK customer reviews earns generally mixed. Some say that this is a conscientious organization that quickly and efficiently provides transportation and delivery services. At the same time, prices for services are pleasing. At the same time, someone emphasizes far from the best work of the transport service. They say that goods are lost, come with damage, and prices leave much to be desired.
PEC is not the worst transportation service. She, like all other organizations, has its pros and cons. Basically, delivery from PEC is fast. But at the same time, the goods may be lost and damaged. You cannot insure yourself against this. However, PEC is used by many people. This is an indicator that the population trusts this particular company.