Those who sent / are expecting mail packages are concerned about the delivery time. Also, not everyone understands how to track the shipment, what to do if there is no data on the location of the thing.
It often happens that you have to wait a very long time. This article provides answers to frequently asked questions regarding the delivery time of parcels by Russian Post. In addition, recommendations are given to those who make orders from China and other countries.
Parcel delivery times to regions
The official website of the Russian Post provides a table on delivery times. But geographic location should be considered. Therefore, it is not entirely correct to believe the tables given. Let's see why. Suppose you were sent an order from Moscow to Zabaykalsk. As many sources write, the term is 15 days. But if the parcel arrives in the same city from Irkutsk, which is located closer to the capital? Accordingly, the delivery time for parcels by Russian Post will be much shorter.
Therefore, it is advisable to focus on geographic location. Often a paradox is obtained: parcels shipped within the capital arrive in about 10-14 days, while they arrive in neighboring regions much faster. This is confirmed by the fact that it all depends on the workload of FSUE Russian Post employees.
How to send a package?
In order to send parcels by Russian Post, you need to come to any department (but preferably closer to home, in order to avoid conflicts with employees) with the product / item you want to send. It is recommended that you familiarize yourself with the shipping rules, as there are prohibited items, such as explosive items, weapons, money, and so on. Fragile and breakable objects must be packed securely and have the inscription “Caution, breaking object!” On the outside of the box.
Consider the next step in sending parcels by Russian Post. When the item is packed securely, you can put it in a box or bag, which is purchased from branch operators for a fee. Do not forget to find out the address of the recipient and the index. They need to be entered clearly and with a black / blue pen, a marker. Then give it to the parcel sending department employee. Wait until you receive a receipt that indicates the cost of shipping and the tracking number for tracking. You need to pay for the service right away. You will be given a duplicate receipt.
How to track a postal item?
Now you may have a question about how to track the package. Russian Post has kept pace with the times. There is a section on the official website where you can enter the track number indicated on the receipt receipt. But keep in mind that if you just sent a thing, then nothing will be displayed. Usually, after 1-2 days, information appears where the package is. Indicate the index, the name of the department or workshop, as well as the time when a change in location was recorded.
If the order is made from China or another country
Often, Russians order parcels from China on the Aliexpress website. Different sellers offer their delivery terms:
- free by Russian Post;
- paid by Russian Post;
- paid transport company.
But we will analyze only the first two options. As a rule, free parcels from China by Russian Post (as well as Chinese services) are not tracked. Therefore, there is no way anywhere to find out where they are. In addition, they can go for a very long time, even longer than the deadlines set by the store.
Paid delivery has advantages: the package is usually tracked (the track number can be found on the website in your account in front of the card with the ordered goods). Or, if desired, you can copy and enter the number on the official website of the Russian Post.
How are the packages delivered?
Let's briefly understand how the Russian Post delivers parcels. Let's say that a thing is sent from the village of Gryazi, Voronezh region, to Tambov. First, the parcel has the status “Pending delivery”, then it should be sent to the regional center (Voronezh) for sorting, to the logistics center. Then it leaves for some specific route to the regional destination center (by rail or by truck). If there is an intermediate point, then this is sure to be fixed. Upon arrival in Tambov, the parcel is sent to the local Post Office, then goes to the desired department.
The sequence is approximate. In fact, there may be more or less intermediate points. The Russian Post has developed its own routes, which practically do not change.
The procedure for receiving mail from the sender
If the package is traceable, it is better to wait for the notification that should come in the mailbox. If the goods are untracked, it is better to go to the department from time to time, but you should have a track number on your hands. It is advisable to start the visit when the estimated delivery time for the parcel by Russian Post expires. For example, after 30 calendar days.
Sometimes it happens that a postman with a parcel arrives at home. In any case, when you receive it, you need to have a passport with you, without it you won’t be given a parcel. And also you will need to fill out a notice in which the passport data is entered.
To track the package, Russian Post and mobile application developers have created convenient services. In addition, if you wish, you can register to receive notifications of changes in the status of the parcel.
What to do if still not, and the deadlines have all passed?
Unfortunately, it happens that the deadlines have all passed, and the parcel is still not on hand. In this case, the operators offer to wait. Parcels often arrive after 1-2 months, or even later. But if an expensive item is on the way, you can safely write a wanted statement. A sample is available in each compartment.
The delivery times for parcels by Russian Post are guaranteed to be observed mainly with Russian shipments that have been paid. In other cases, it remains only to wait.