Today, your attention will be presented to a resource called Joom. Customer reviews in Russia - this is what interests modern users of the Russian Federation. After all, each site in different countries works differently. And therefore, before using the portal, you need to learn about it as much as possible. It is possible that "Jum" does not work in the best way. After all, a lot of negativity is expressed in his address. But is it worth avoiding such a site?
Description
Joom - an online store. It offers products from China at low prices. "Jum" is an analogue of AliExpress and eBay. Therefore, before using it, you need to learn about the service as much as possible.
In general, Joom customer reviews in Russia receive mixed reviews . According to opinions, it is difficult to judge the integrity of the resource. Someone is happy with him so that he leaves the old Chinese trading floors, while someone accuses Joom of fraud. Therefore, we consider the key points of working with the service and reviews about them.
Important: "Jum" is presented by the application for mobile devices and the website of the same name. Software for gadgets is "raw" and does not work in the best way.
Registration process
To start working with Joom, you must complete the mandatory registration. This step receives a lot of negative from Russian buyers. Why?
The thing is that authorization on the "Juma" is carried out only with the help of social networks. There is no separate registration here. You can use:
- "VK";
- "OK";
- Facebook
- Google.
If there is no profile in the listed social networks, you won’t be able to make purchases. But the problem is solved quite easily. For example, registering with Google.
Assortment of goods
Customer reviews in Russia Joom receives not the best. But among them is not a continuous negative. Positive opinions are also found. And more and more often.
It is impossible not to notice that the "Jum" offers a lot of interesting products. The assortment of service pleases. Here you can find everything from clothes and shoes to household chemicals and cosmetics. Universal Chinese marketplace!
Joom often allows you to buy products that are problematic or impossible to find in stores in the Russian Federation. For example, individual children's toys or costumes for toddlers.
Important: for the convenience of searching for goods, the service offers the division of products into categories. This technique saves a lot of time when placing an order.
Payment for purchases
Customer feedback on Joom payment is also mixed. And among them there is a lot of negativity.
The thing is that "Jum" allows you to pay for purchases only by "bank transfer". Moreover, the goods will not be shipped to the supplier before the funds arrive. In other words, first a person forms an order, then pays, and only after that he receives it. This phenomenon causes a lot of negative emotions.
"Jum" offers to return money for defective or not delivered goods on time. Some purchases are covered by a guarantee - you can see it in the order log.
Otherwise, there are no problems with payment. At the moment, Joom allows you to pay for purchases even through Yandex.Money. This greatly simplifies working with a virtual trading platform for Russian buyers.
Support service
Want to order products from China? Joom's customer reviews are generally mixed. Many users complain about the support service.
For example, sometimes people emphasize that it is impossible to get an intelligent answer to certain questions from technical support. Returning money for a product is problematic, but possible. Answers of service support workers are often templates.
There is no feedback from the seller of the goods. And so people have to contact Joom tech support. All this takes a lot of time. And in Russian, users are not answered. Therefore, you will have to communicate in English. For some users, such circumstances become a huge problem.
There are also positive reviews about the technical support of Juma. Some users claim that you just need to be persistent and clearly express your thoughts, describe the problem in detail. Then there will be no negative moments when communicating with the support service of the online store. Funds for low-quality products or for the lack of delivery within the specified time will ultimately be returned.
Product quality
Customer reviews Joom in Russia receives a variety of. Special attention is paid to the quality of the goods. This is an important moment when placing orders from China.
It's no secret that low-quality things come across on Chinese trading floors. Sometimes at inflated prices. And therefore, users are skeptical about resources like Juma.
Joom is a good online store. In general, he offers quality goods, but no one is safe from marriage or bad work. Users need to prepare for the worst. And in order not to miscalculate the purchase, it is better to purchase goods produced by popular companies. Manufacturer rating is displayed in the log of the selected product.
Important: most often the quality of the goods can be judged by the user opinions left. They are found on Joom more and more. For example, you can see Joom customer reviews of grain crushers to decide on a specific product in this category.
Price policy
What else do they say about the Joom online store? Customer reviews in Russian are not uncommon. After all, this resource is used in Russia quite often. Should I pay attention to such a portal?
Yes, if a person wants to buy goods at competitive prices. Joom offers very low prices for its products. Some lots here are cheaper than on eBay, Pandao and AliExpress. There are goods whose prices are more expensive than at the listed sites. But in general, the price tags for Juma products remain low.
Manufacturers often arrange grand sales of their goods. And therefore, individual lots can be bought at extremely attractive prices without compromising on quality. The main thing is to choose a reliable manufacturer.
Promotions and bonuses
In Russia, Joom receives good and bad customer reviews. Many users are satisfied not only with low prices, but also with constant promotions and bonuses from the service.
For example, when making the first order through the application of the same name, the user receives an additional 10% discount. And on social networks, you can post a review of the purchased product worth more than 500 rubles and get a certificate for this with a 15% discount on making any purchase on the site. There is only one drawback of this promotion - the limited validity of the gift card.
No cheating and scam. All draws are held fairly and regularly. Therefore, each user has a chance to get an additional discount.
Important: "Jum" sometimes holds a prize draw among active buyers.
Delivery service
What kind of feedback does Joom get? This is an important nuance to which many pay attention. Especially when ordering goods from China.
People are pleased that the delivery of any lot from Juma to Russia is absolutely free. Under no circumstances will you have to pay for it. This means that the order can be extremely profitable.
Among the negative aspects of delivery, a long shipment of products is noted. Moreover, one order, consisting of several goods, will come in parts. That is, each lot is sent separately. This is not too convenient.
Important: the delivery of individual goods is 2.5-3 months. Sometimes products arrive in a particular region of Russia in a few weeks, but this is a huge rarity.
Sometimes people complain that orders do not come at all. Joom should not be blamed for fraud. Goods may be stolen during delivery by mail. No one can be immune from this. In such circumstances, the product receives the status of "Received". And it will be impossible to return money for it. Fortunately, such circumstances are extremely rare.
Size matching
Joom gets different customer reviews in Russia. Especially people are concerned about the size of clothes and shoes. After all, you can hope for the quality of the goods, but with the size you can miscalculate.
And indeed it is. At Dzhuma, some goods are small or large. But there are products that fully comply with the size range. It is better to learn about this from those who have already bought the goods.
Important: some recommend buying clothes on Joom for a size-two larger than real. "Bigger" is not such a problem as "small-sized".
Service Translation
Real Joom reviews often indicate that the service is poorly translated into Russian. Such problems are faced by all users working with Chinese trading floors.
But the "curve" translation is not a particular obstacle when working with the service. You can easily understand what is being discussed on the photo service and the proposed translation. True, you should not exclude problems when searching for goods through the search bar.
Conclusion
We found out what Joom gets customer reviews. In general, "Jum" is a good Chinese store, but low-quality goods are still found here. Before placing an order, users can familiarize themselves with real customer reviews of a particular product. Opinions with copyright photos are easily found under the selected lot.