Most people who want to order with Aliexpress stop their usual ignorance of how to do this. However, following the instructions can avoid all the difficulties and problems. So how to make purchases on a famous trading platform?
registration
Before ordering to "Aliexpress" in Ukraine, you must go through a standard registration. There should be no difficulty, since the requested data is quite standard. If difficulties arise, you can resort to using a translator, but be sure to fill in all the columns.
After registration, a letter should come to the mailbox indicated by the user. It should be opened and follow the link to activate the account. If there is no message from the site in your inbox, you need to view the Spam category. Immediately after activating the account, you can begin to order the goods.
Product selection
The trading platform is filled with a huge amount of products for every taste. Goods are displayed by sellers, and each sets its own price. The cost of the same goods will be radically different, you should choose the most suitable.
Sometimes a product with a higher price will be more relevant due to the fact that the seller attaches gifts to the lot. Although overpriced is not always an indicator of pleasant bonuses. You should be careful and study all the information of the seller. The price may include delivery from Aliexpress to Ukraine if there are no free mail services.
There is a significant discount on some products. By markdowns, suppliers attract customers to their lots. However, if you carefully study the market, there is a chance to find a similar product with a lower price.
Supplier Selection
Before buying on Aliexpress in Ukraine, it is important to choose a reliable seller. Even beginners can do this. Choosing the right prices on the product page, you should pay attention to the rating of the supplier. When ordering from a seller with a zero rating, most likely the buyer will not receive his goods.
The rating depends on the number of reviews and is displayed as icons. Beginning suppliers can be recognized by 4-5 medals. The most reliable partners will be the owners of the diamond and crown marks. These sellers should be the first to pay attention.
Dialog
It will be very useful to communicate with a future partner. Before ordering, it will be useful for the buyer to write a message with his questions. Do not be afraid to clarify important information or ask for a small discount. If the supplier ignores the buyer's message for several days, it is better to consider whether it is worth dealing with it.
There are sellers who do not send goods to Ukraine. Communication will help change their point of view. Having spent a little time on convincing and making good arguments, the buyer will receive a reliable partner, ready for cooperation.
All communication is conducted exclusively in English. Without even knowing the language, you should not be afraid. The most common translator is quite suitable, especially since most sellers use the same communication programs as buyers.
Order
Having decided on the price and the seller, you should proceed directly to the purchase. After clicking Buy Now, the user will need to fill in the information. Before ordering to "Aliexpress" in Ukraine, it is important to correctly and accurately fill in the data of the buyer.
Recipient information and delivery address must be written in English. The slightest mistake - and the order will be lost. Much depends on the spelling of the region, city and street.
Below the delivery address is a place to clarify the details of the purchase. Here you can specify the required quantity of goods and write a comment for the seller. The message should indicate the color, size or other characteristics depending on the product. You can also select a delivery method in the window. Most often, the default is free shipping.
Under the order details is a place to apply the coupon. You can use discounts on all purchases, with the exception of some sales. It is possible to use a coupon linked to an account, or enter a code. It is not possible to use both items at the same time.
Payment
Money for the goods is made through a card, QIWI wallet, Yandex.Money or WebMoney. Before ordering goods on "Aliexpress" in Ukraine, the buyer will have to pay. Without payment, the goods will not be sent.
The buyer must fill in the standard fields for banking operations. This card number, expiration date, name and surname, as well as a security code. After the correct data entry, a window appears with a place for a password from SMS. This ends the payment.
Delivery
You need to know not only how to order on Aliexpress in Ukraine, but also the delivery time. This is a very important part of the purchase, because at this stage there is a chance to lose your money. Especially if you order with free shipping.
After payment, the order is processed from three to seven days. It all depends on the seller and his responsibility. During this period, the lot must be sent, and the tracking number appears on the site. The order will be in transit approximately 15-45 days, depending on the load of mail.
You can monitor the movement of the parcel through Internet resources. One of the best is PostTracker, which not only tracks, but also reports the location of the order to the post office. After crossing the Ukrainian border, the best solution for finding a product would be to use the Ukrposhta website. This will allow you to quickly find out about the arrival of the order.
You can get an order faster using paid DML or EMS services. Of course, the price will rise significantly, but the goods will be delivered in a period of 3 to 15 days.
The buyer needs to track not only the parcel, but also the time until the order is closed. This will allow you not to lose your money in unforeseen situations.
Established in 2015, cooperation between Chinese and Ukrainian mail improved delivery speed. This affected the work with "Aliexpress". How to place an order (Ukraine) and receive the goods in a shorter time? Now there is nothing to worry about, the parcel will be delivered faster and even brought to the buyer.
Refund
Information on how to order through Aliexpress in Ukraine will help you avoid losing money. You can return your finances by opening a dispute in the "My Orders" section. This is a radical measure, and should be resorted to only in a pinch.
The term for opening a dispute is 60 days. This time is allotted for the delivery of goods, receipt and verification. If there is a defect or, even worse, the order is not delivered, you must open a dispute. It is important to be in time before the end of time, because then the system will transfer your money to the supplier.
You can open a dispute only once. Unscrupulous sellers will ask you to close it and wait a little longer. Doing this is strongly discouraged. It’s best to start refunding a few days before the deadline.
The first dispute will be between seller and buyer. The recipient needs to indicate all the problems and it is advisable to provide good arguments, but better pictures. Also, the buyer must indicate the amount that he wants to return. Correct dispute management is an important part of how to order on Aliexpress in Ukraine.
If the seller does not agree with the requirements, an escalation of the dispute must be made. After that, the site’s employees will return the money. The buyer will be required to describe the problem and provide photo or video evidence. Most often, the site takes the client’s side.