Dozens of traffic accidents occur on Russian roads every day . Of course, for their participants this is a real stress. In a state of shock, it is difficult for a person to assess the extent of what happened, the size of the damage caused, it is not easy for him to properly draw up documents for payment. What to advise in this case? Need to make an emergency commissioner call. However, this phrase is unfamiliar to many. Who is this person, how exactly can he help with an accident?
These issues often perplex car owners. Some people compare avarkom with tow trucks, others think that they are independent experts, and still others are sure that they are traffic police officers. It would seem that there is nothing to be surprised at: the service of emergency commissioners as an independent structure arose relatively recently, so not all Russian car owners are used to it, hence the ambiguity in understanding the functions of the emergency commissioner.
Who is he and for whom does he work
So who is he? This is a qualified specialist who is involved by the insurance company to record the fact of an accident, to determine the causes of the insured event and the amount of damage caused. A certain part of car owners mistakenly believes that the emergency commissioner is an employee of an insurance company. In reality, this is a representative of a private company that cooperates with insurers under a service agreement.
It should be emphasized that the activities of the avarkom are regulated by the norms of Russian law, and it does not involve licensing.
History
The services of an emergency commissioner in our country began to be offered in the late 90s of the last century. First, they appeared in Moscow and St. Petersburg, then migrated to the Russian regions. Insurance companies at that time often made announcements of the following content: “Work. Emergency commissioner. Full employment. High pay. " They needed a specialist who would establish the causes, determine the amount of damage during an accident. Of course, at first the emergency commissioner worked mainly in the interests of the insurance company. However, later it became clear that to maintain the staff of the above employees is a very costly task, so the gradual process of separating avarkoms into an independent structure began.
Insurance companies have a choice with whom to work and who can be ignored. In this regard, the services of emergency commissioners have an incentive to provide services as efficiently as possible.
The interests of the victim above all
Now the described specialists, first of all, represent the interests of those who suffered as a result of a traffic accident. Avarkom services, as already emphasized, are relevant primarily for those who first had an accident. In this case, the person is simply lost, he absolutely does not know what to do, how to behave with the participants in an accident. Of course, the qualified help of the emergency commissioner will be very helpful to them, especially since there are pitfalls that even experienced drivers do not know about. Of course, the nerves calm down, and the fear goes away when a competent person arrives at the scene who thoroughly understands all legal issues related to accidents.
The emergency commissioner will not only put all the dots above the “and” in the causes and consequences of the accident, but will also be able to provide psychological assistance to the victims.
Scheme of work
A person who became a participant in a traffic accident and suffered as a result of it must dial the phone of emergency commissioners. Where to find him? Everything is very simple. It is almost always fixed in the insurance policy or client card. An employee of the dispatching service will quickly respond to your call, who needs to describe the situation and give the address of the place where the accident occurred. After about 45 minutes, help will arrive. From this moment on, the emergency commissioner will instruct the victim in detail about what tactics to follow at the scene of the incident and what actions need to be taken - all this is very important, because there are a number of requirements in the legislative acts, which are prohibited for the participant in an accident to ignore.
Of course, remembering them under stress and nervous tension is unbearably difficult. In this case, the emergency commissioner will again be your lifesaver.
What practical actions does avarkom perform
First, he makes an objective and comprehensive assessment of the situation that has developed as a result of the accident: photographs the scene of the accident, dents and damage to the car and other objects related to the event; analyzes all registration and insurance documents for vehicles, is engaged in restoring the full picture of the incident. He also provides the necessary assistance to victims and contributes to the issuance of a notice of an accident. If necessary, Avarkom also provides medical assistance. He does not need to be asked to call the traffic police, an ambulance or a fire truck - he will do all this without unnecessary reminder.
It should be noted that in some cases, namely, if the service of emergency commissioners has an agreement with an insurance company whose client is the victim, the latter will not have to pay for the call and for the work of a specialist.
In what situations can you do without an avarkom
If there are no victims in the accident, and its participants equally evaluate the extent of what happened, drivers have the right to independently draw up an accident diagram, put their signatures on it and present the document to the traffic police officer at the nearest post. Naturally, there is no need for avarkom services. However, not all car owners are competent in this matter.
As already emphasized, the emergency commissioner is a professional in his field, who knows all the details of the legal design of accidents. In certain cases, he performs work that falls within the competence of the traffic police officer. He will take measurements, photograph the scene and correctly draw a diagram. Then he will issue all this with documents and in writing will record the testimonies of the participants in the accident. The whole procedure lasts approximately 45 minutes. Agree, this is not a very long period of time. At the final stage, all documentation compiled by the avarkom is sent to the department of administrative practice of the traffic police.
There is no "setup" on the road!
It should be noted that emergency commissioners carry out another important and necessary mission - this is the suppression of fraud that occurs on Russian roads. It should be emphasized that this negatively colored business, unfortunately, is booming. Currently, there are such unfortunate entrepreneurs who are intentionally creating emergency situations on the roads, hoping that they will be able to lure as much money as possible from the one who caused the harm, although from a legal point of view a person is not.
Conclusion
The help of the emergency commissioner is almost always needed when a person has an accident. Again, his activity lies in the plane of the legal field. Avarkom cannot affect the fact that a person pleads guilty to an accident, he does not have the right to file a serious car accident without the traffic police. By virtue of this, to use or not to use its services - everyone decides for himself. However, if a person wants to get out of the situation with minimal loss of time, effort, nerves, and in some cases money, then he is simply obliged to use his help.