Pandao is an online marketplace focusing on cheap goods from China. Chinese-made goods are in high demand among compatriots. This article will talk about how to register, choose and pay for goods on Pandao.
A bit about Pandao
The Pandao trading platform is a project that was launched in September 2017 by Mail.ru. Buyers can order goods directly from Chinese manufacturers and suppliers. Therefore, the Pandao online store is positioning itself as a serious competitor for other trading platforms.
On the site you can find more than 170,000 different types of goods, including furniture, telephones, shoes, clothes, appliances and much more. Therefore, on this platform, customers can buy from hair pins to motorcycle parts. However, some reviews about the Pandao online store are negative, because people have to pay a lot more for delivered goods than on other trading floors. Despite the fact that Chinese products are cheap enough, it is impossible to save through acquiring them on this platform.
registration
Before making an order on this trading platform, the buyer must go through the registration procedure on the site. To do this, just go to the store’s official website and click on the "Register" button, located in the upper right corner.
Then the user needs to enter personal information, including email and mobile phone number. Buyers can sync their personal account with social networks. After successfully completing the registration procedure, buyers can place orders for various goods from China in the Pandao online store.
How to place an order?
A personal profile is provided to the user after completing the registration procedure. Through a personal account, customers can place orders and enjoy shopping. Potential buyers should be aware that the search for products by certain parameters on Pandao is not debugged. Therefore, you can use the search bar, in which it is enough to enter the name of the product of interest. Some reviews of the Pandao online store note that the product search function does not work correctly on the site. Therefore, users take a large amount of time to find the right product. Buyers also say that filters that sort goods by specified categories do not work on this platform. This not only complicates the search process, but also forms a general negative impression of this service.
To place an order, you need to find the desired product and add it to the basket. When the product gets into the basket, a figure corresponding to the number of purchases appears on the icon in the upper left corner. For subsequent ordering, you will need to go to the basket and click on the "Place an order" button. Before finalizing the order, you should familiarize yourself with the reviews of real customers. To proceed to the immediate checkout, you can click on the "Buy Now" button. Many reviews of the Pandao online store say that the platform is a fake, on which there is no support service, and the goods do not arrive on time. This is confirmed by numerous negative comments of deceived users.
Payment for goods
You can pay for purchases on the Pandao website using a plastic card (MasterCard, Visa) of any bank in the world. The customer confirms the payment by phone, the number of which should be tied to the means of payment. To do this, just enter the digital code in a special window. Since delivery is carried out by Russian Post, customers will need to wait about 1.5 months. As a rule, delivery is free, but this point must always be clarified, since with paid delivery the amount may not be very cheap.
The buyer can track the order using the track code provided by the seller after shipment. The track code is indicated in the order data in your account. The code can be entered on special sites created to check the path of goods. The buyer can refuse to deliver the goods if the goods are in the status of waiting for payment. To do this, click on the "Cancel" button. The reviews are negative about goods from China in the Pandao online store, as some customers receive incomplete orders, and others do not receive parcels on time. In the event that the buyer decided to refuse the goods in the processing status, it is necessary to contact the support service and justify the refusal. You should be aware that operators do not always meet the needs of users.
What are promotional codes?
For committing certain actions on the website, customers can get points. Among the main ways to get points, the following can be distinguished:
- registration through the mobile application;
- joining groups on social networks and performing other simple tasks;
- Invite friends
- making purchases on the platform (total cashback is 5%);
- the use of promotional codes.
Popular bloggers can find promotional codes by which points are awarded. You can search for them using hashtags such as #pandao, # promotional code. They can be entered only once or sent to friends and receive additional bonuses. Redeem points only through the mobile app. Reviews of real customers about the Pandao online store claim that bonuses are the main advantage of this site, since they can significantly save money.
You can also pay with your points the entire purchase price. Users should beware of fraudulent ads that urge you to enter a promotional code and get 1000 points on your account. The system does not provide for the accrual of points in such amounts.
Platform disadvantages
Among the minuses of this Internet site, one can highlight the temporary lack of the possibility of communication with the seller. Users will need to send a request for technical support through the "Contact Us" in the profile menu. The user can mark "Urgent" for faster communication. The client can also search for a question of interest through a personal account in the FAQ section. In Russian, the Pandao online store has mostly negative customer reviews, as the products are not of high quality, and some customers received incomplete packages. Many say that the service is not convenient for users, as it requires serious improvements.
Refund and compensation on the platform
The dispute system allows a refund for low-quality goods. Also, this option can be used if the client did not fit things in size or the goods were not received within the specified period. After the time specified in the "Delivery date" field has expired, the "Open dispute" button will be available to the user. After clicking this button, a page will open on which you can indicate the reason for the dispute. Within 10 days, the user's appeal will be considered. Upon receipt of a defective order, the client may demand a full refund. The buyer can refuse the goods of good quality, while maintaining the original packaging. The main thing is to inform the seller about the reason for the return of the goods. In this case, the seller may require payment of all postage.
If the status reads “Order canceled”, then the seller unilaterally refused to send the goods. This status may appear in the following cases:
- the goods are not paid;
- lack of goods in stock;
- the inability to send the parcel to the specified address;
- The seller can not send the package within the specified time.
Customer opinion
Reviews about this trading platform are mixed, as there are positive and negative ones among them. Some customers note that the store requires significant improvements in technical terms. Other users are pleased with the low prices and pleasant bonuses for completed purchases. Some customers say that purchases in this online store are more expensive than on other online sites, however, the bonus program compensates for the costs.
Negative user comments indicate an incomplete description of product cards. Some customers note that there is no protection against loss of orders during the delivery process. User reviews of the Pandao online store warn customers against chasing cheap goods. Some buyers call this platform a Chinese flea market, on which it is impossible to find things worthy of attention.