If you look at the corporation, i.e. a large organization, from the point of view of its individual representative office, it seems as if all the minds were concentrated in the head office in order to correct competently, to improve the quality of service or the level of sales. From this position, it is completely unclear how the organization manages to not only stay afloat, but also to occupy leading positions in the market, how the system as a whole works, and what role corporate strategy plays in this.
But if you take a closer look, look like general meetings at which the deputies and the director speak, you can understand the main moves that make up the companyβs governance system.
Why company corporate strategy
It primarily reflects some features of a particular organization: what it does and how it implements its function. These features are manifested in a unique solution to common business problems:
- how to increase the efficiency of each individual employee in the field, so that sales increase (customer base, if we are talking about services);
- how to create and maintain the image of the organization as a competitive, stable, reliable company;
- how to attract customers, what services, types of goods or offers to interest them.
There are many ways to achieve the objectives, and each company chooses its own. For example, to achieve the former, all sorts of methods are used to reward employees or suppress unwanted behavior of company representatives. Perhaps the use of checks and other types of control. To achieve the second, training is used: each employee must behave in accordance with corporate ethics, demonstrate with all his appearance involvement in the whole (due to the corporate style of clothing, speech and following the main motto, slogan of the company). And to attract customers - the main problem of any company (without customers - you are bankrupt) - it is necessary to determine the list of relevant, sought-after and interesting services / goods.
Who puts strategy into action
These paths are implemented by specially trained people who can, if not make money out of nothing, then achieve maximum results with minimal investment. In their arsenal are psychological ways of influencing staff, business practices, management methods. That's who implements the corporate strategy of the company.
Creating their own policies, business managers generate something new and unique - a single and unique organism with its own characteristics and capabilities. Figuratively speaking, his face is recognizable in the market, as are his actions and the result of activities in general.
How to create a systematic management approach
The corporate strategy is designed for the long term, therefore it is not born overnight. Often it develops over the years, sometimes mutating. Those who implement it, constantly try something new and focus on effective methods. And how effective they can be judged only by real numbers. For example, how many contracts did the regional manager sign and how many representatives are there in N? And why. Perhaps due to the fact that the goods or services offered by the company are not needed by the consumer / client. But an important part of the corporate strategy is the determination of the range of services or goods provided, their volume, frequency and quality.
Of course, the system should change if external circumstances so require - a change in the market situation. Orientation of strategic actions should always be aimed at meeting the actual needs of customers. And they can change: seasonally, due to changes in the economic situation, political (the introduction of new laws) and many other factors. Hence the need for a new approach to the introduction of products / services.
Therefore, analysts, as well as managers, will always be necessary for the corporate strategy to work, improve and strengthen the company's position in the market.
Thus, a corporate strategy is a set of measures, united by a single slogan, corporate style of doing business, unique proposals for the consumer, aimed at achieving one single important business goal: income (through the introduction of their products / services, increasing productivity and maintaining the image) .