Autocentre "Okhta", St. Petersburg: reviews, interior rating

Currently, cities are becoming huge. Therefore, getting from one end to the other becomes quite problematic, as it is necessary to make several transfers on the bus. Then people think about buying a personal car, as it saves time, and in some cases, money. This process must be taken seriously. Most often, cars are purchased at a car dealership. There are a huge number of them now, choosing from which the most suitable is quite problematic. This article will cover the Okhta car center, reviews and dealer ratings. So let's get started.

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About company

The Okhta car dealership was founded relatively recently. But, despite this, only experienced professionals work here. The company sells new and used cars from various manufacturers. Any client, judging by the reviews about the Okhta car center on Ladozhskaya in St. Petersburg, can choose the car he likes. Indeed, the assortment in the cabin is large. The number of used cars is constantly increasing. All of them are thoroughly tested before being put up for sale. The car dealership staff can help the client in many procedures: choosing a car, paperwork, registration with the traffic police, etc.

Ways to purchase a car

A car at Okhta can be purchased in many ways. Here is some of them:

  • according to the Trade-In program;
  • according to the recycling program;
  • applying for a loan with a minimum interest rate (in this case, 3.7%).

Many car dealerships work with banks to arrange loans. Okhta has no partners. Therefore, a loan is issued at a car dealership. To do this, it is necessary to inform the credit department employees about their data, namely the name and mobile number. After that, a special calculator will calculate the amount of the monthly payment, which should suit the client. This can be done on the company's website. However, in his work there are also nuances for which he receives negative reviews. Autocentre "Ohta" in St. Petersburg and have cons. One of them is a transition to the Polyustrovo car dealership website with every attempt to open a privacy policy.

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Customer Opportunities

The car dealership does not have a technical center, which means that it does not repair and service cars. Because of this, before purchasing a car, you need to think about where further maintenance will take place, as well as repairing malfunctions if they arise.

However, if in terms of servicing a car, customers are in some way infringed, then other opportunities open up for them. For example, a visitor to a car dealership inspects cars in the showroom, and some particular model interested him. In order to learn about it as much as possible, the following information is always located near the car:

  • how to order a call back;
  • how to apply for the Trade-In program;
  • how to contact a consultant or manager.

In reviews of the Okhta car center in St. Petersburg, customers often note that such a solution is quite convenient, since you can quickly find out the information that interests you.

Cars available

According to the company, a huge number of cars are always available. However, if you delve into this issue, you can understand that in fact, everything is different. Consultants always claim that the car of interest is available, but most often it is a hoax, and this is often mentioned in reviews of the Okhta car center in St. Petersburg.

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When a potential customer calls the manager of the company and asks about the availability of the model of interest, then, as a rule, the employee always answers positively. However, when a client arrives at a car dealership, it turns out that this car is not for various reasons:

  • it has just been acquired by another person;
  • the manager made a mistake, but now he cannot approach to clarify the situation.

After that, the upset client is offered another car, which, most often, is more expensive. As a rule, the number of vehicles available for purchase at a car dealership is minimal, most of which are budget models. Experienced experts who attended such a car dealership write in their reviews about the Okhta car center on Revolution Highway in St. Petersburg that the company deserves no more than 2 out of 5 points for such an assortment of cars.

Directions, address and contacts of the passenger compartment

The reviews about the car center "Ohta" often mention an inconvenient location. The car dealership is located in the city of St. Petersburg, its exact address is: Revolution Highway 86. Most visitors from other settlements are oriented in this city in its center. From here you can get to the car dealership in at least 25 minutes. To do this, you will need to make 2 transfers by bus, tram or metro. Company contacts can be found on the official website of the company.

If a client purchases a car at a car dealership, then he will need to get into the traffic police to register the car. The nearest department is not close.

If the customer is late, there's no place to eat nearby. Therefore, buyers often leave negative reviews about the car dealership. The Okhta car center has many bad reviews, and this one is not the worst.

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Employee Reviews

Customer service here is below average. When calling the company, the operator is reluctant to communicate with a potential client, does not answer many questions, but offers to visit a car dealership and find out everything on his own.

In the car dealership itself, consultants do not know the answers to many questions, often go away to clarify various information, or simply refuse to answer. In some cases, customers are interested in a particular car, but then the manager tries to offer another model, which is most often more expensive or has defects, and therefore you need to get rid of it.

When buying a car on credit, employees send an application to only one bank, and when they request to send it to another bank, they refuse, sometimes in a rude form. The car dealership has an insurance department. Everything here is also not perfect. Employees insure cars only under the CASCO program, but they refuse according to compulsory motor third-party liability insurance without disclosing the reason.

Prices at Okhta in St. Petersburg

Most often, potential customers visit the company website to familiarize themselves with the cost of various models and discounts offered. They see quite attractive prices there. However, the information there is incorrect. When choosing a car, the manager will not name the cost of the models in question until the paperwork.

Also, when asked by the client about prices, the manager most often leaves this topic and begins to tell other, sometimes unnecessary, information. When the buyer still manages to find out the cost, it turns out that it is higher than that of many similar companies. In this case, the client understands that you can only buy a car on credit. The credit information that is listed on the site is also incorrect. The interest rate is always higher at times.

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Perhaps when calling a car dealership, the operator does not specify the cost of the car due to the fact that it is not available. However, both on the website and by phone it will be indicated that any model of interest is available. Upon arrival at the company, the manager will distract a potential client who inquired about the availability of the car. Later, he will begin to propose another model for consideration.

Consultants do this because the car of interest is never available at this car dealership, and most likely will not be. In this case, the visitor understands that there are actually few cars available for purchase. Many of the proposed models do not have a TCP, which is also suspicious.

Company disadvantages

The most noticeable drawback of the car dealership is its location. There are no eateries or cafes nearby. Most often, customers will find out about this at the last moment. Paperwork here lasts a long time, during this period you can get hungry. Therefore, you need to think in advance about nutrition. It is also worth noting that the car dealership is located far from the traffic police, which is why the client has to overcome a huge path on an unregistered car.

Looking through the catalog of the car dealership, you will notice that there are a huge number of cars available, including expensive ones. However, upon arrival at the company, you can understand that in fact, everything is different. Basically, there are only budget cars. However, some of them have a very low level of security.

On the company's website, the cost of cars is low. It is also stipulated that credit conditions are very beneficial, and the interest rate is minimal. However, the company does not indicate the banks with which it cooperates.

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When choosing a car, it is best to have an independent expert present, as the quality of some of the cars on offer is in doubt.

Benefits

In their reviews, not all customers note the merits of the Okhta car dealership. Most often, the company itself speaks of the benefits. Advantages:

  • Various discounts are constantly operating, the size of which is different. Information needs to be clarified. Sometimes the discount amount reaches a mark equal to the value of a used car.
  • When applying for a loan, the minimum interest rate here is 3.7%.
  • When buying a car, any customer is guaranteed gifts. Most often, this is a set of tires or insurance under the CASCO program.

Before deciding to purchase a car, it is best to read customer reviews about the car dealership.

Autocentre "Ohta": positive reviews

Customers often like to leave feedback about the company. In positive reviews, they note that the company employs experienced employees who are ready to help both in choosing a car and in completing a transaction.

Also, customers in reviews of the Okhta car center in St. Petersburg often note that the quality of new cars here is excellent. But with used cars, some questions arise. Some specimens are in poor condition, the operation of which is simply impossible. Therefore, when choosing a used car, it is best to use the services of an independent expert.

Negative reviews

Customers often leave negative reviews about the Okhta car center. Salon ratings also leave much to be desired. The reviews note that some employees are rude. If the client asks questions, sometimes the manager may not answer. Also, in some cases, customers noticed moments when employees insulted them. Most often, customers made a remark about this. But the staff claimed that there were no insults.

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If, after acquiring a car, it breaks down, then the manual will refuse to repair or replace it and answer that it was necessary to choose the car more carefully.

Total

The Okhta car dealership leaves most customers with a negative impression. Therefore, it is up to everyone to decide whether to apply here to purchase a car. It is imperative to study everything, communicate with employees, pay attention to all reviews and the rating of the salon. Contacts of the Okhta car center, if necessary, can be easily found on the official website.

Source: https://habr.com/ru/post/A7436/


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