To understand what the managerial ethics of a leader is, you need to be able to clearly articulate what the essence of the work of such a person is. Leadership is a concept that includes organizational activities and coordination of the activity of hired personnel by one person or a group of people specializing in solving managerial issues.
What is it about?
The ethics of business communication “leader - subordinate” is due to various aspects of cooperation of such persons. The person who was entrusted with the control of the workflow should form tactical features, a strategy for organizing the company, and a policy of interaction with other employees. You need to be able to properly manage the work of each individual person, to contact the employed. The task of the leader is to calculate and formulate forecasts of the success of the introduction of a certain working form or method.
There are several approaches to solving the tasks of a leader. Some prefer a democratic style, while others are more authoritarian. Another version of the managerial process, distinguished by its characteristics of the ethics of relations between subordinate and leader, is called liberal. The first and the last have many similar qualities, while the liberal is realized through meetings at which decisions are made that satisfy everyone. Democracy within a particular company is an approach in which all staff work together to solve emerging work difficulties.
About terms and processes
To understand the ethics of the leader, you must first turn to key terms. So, it is customary to name a labor post a status that involves a set of obligations, privileges inherent in a particular employed person. This includes the opportunity to upgrade your career hierarchy. A person receiving a new position, along with it gains status. The possibility of improvement is determined by the personal qualities of a person, the degree of responsibility and the level of professional skills acquired by education. Responsibility for managing employees and making decisions in favor of raising a specific person rests with the head.
The relevance of the ethics of business communication of the leader is not only that the stability of the work process and the interest of employees in fulfilling the tasks assigned to them depend on the ethics of the person. In many ways, the manner and appearance of the managerial staff determine the overall impression of the enterprise. Every leader must undergo special training, have an idea of mental processes, apply such knowledge in practice. The task of the management staff is to quickly resolve conflicts, to get out of any difficult situation as efficiently as possible and with little loss. The leader must be able to manage people.
Base and quality
The ethical foundation of management personnel is the moral principles of a person, the level of responsibility, the ability to maintain a professional part. In many ways, the ethics of relations between the leader and the subordinate is determined by the ability of the former to relate himself to a certain professional group. The ethics inherent in the management team is manifested through an understanding of the tasks and goals facing the enterprise. The manager must understand the means of activity. Its task is to observe a behavioral and interrelated culture within the enterprise. His personal qualities should be correlated with his post.
Speaking about the ethics of the leader, one must remember the moral qualities and psychological characteristics of the person applying for such a post. Any managerial staff should be tolerant of their inherent subordinate weaknesses. He must personally set an example to the audience, which becomes a priority for workers. An important aspect is the mutual respect of management and reporting personnel. Managing the enterprise, a person should adequately perceive criticism, support the initiative of various employed and establish clear requirements for each production task. This applies to the time frame for the execution of a given. Among the important qualities of a leader is the ability to adequately assess how big the contribution of a particular person to the work of the company in general is.
Tasks and ethical implications
The ethics of a leader is not just a set of rules, qualities that make a person better in comparison with others. This is primarily a tool that simplifies the achievement of success in solving the tasks facing the leading personnel of the enterprise. Any manager is obliged to optimally share obligations between subordinates. His area of activity is staff training, and, if necessary, retraining and advanced training. Ethical qualities and features simplify the organization of the workflow in the aspects of identifying priority areas for enterprise development.
The ethics of the leader is necessary to maintain the high authority of this person. For a person to be respected, he must have significant qualities. These include the culture of communication, expressed through ethical standards. At the moment, the main norms are considered the ability to form a trusting relationship with colleagues as comrades, as well as a polite appeal to all subordinates. The task of the leader is to be accurate, responsibly treat everything that has been said and done, be attentive, accessible to the audience. One of the standards currently considered democratic interaction with the employed, all colleagues.
What to look for?
A modern understanding of the ethics of the leader includes the accuracy of the person. Anyone holding a leadership position should be organized. His task is to act and speak clearly. It is important to keep track of all your behavioral manners, reactions, so that every action, word action is under detailed control. The external side should be in harmony with the moral convictions of the management personnel. If it is possible to achieve this state of affairs, ethical standards will become a means of building an effective, productive dialogue with subordinates, which means that mutual relations will benefit the enterprise. As it has long been noticed, if the managerial staff constantly interacts, communicates with the persons entrusted to it, they are more trusted, and the authority of such an official is stronger. On average, according to analysts, up to 75% of working time, a manager should spend communicating with those who are employed, including management above and below his position.
Sociability
To comply with the ethics of the relationship between the leader and the subordinate, it is important that all participants in the communication are sufficiently communicative, but this is more relevant to the management team. Sociability is such a personal characteristic, which suggests the simplicity of the formation of communication with other persons. A sociable person is not characterized by isolation in society; isolation is not characteristic of him. The personal quality of communication for the leader should be accompanied by a positive emotional plan for building a dialogue. A person who easily begins communication, business interactions with others, should cause a positive response from the opposite side. Contact and sociability should not be confused: having the first quality mentioned, a person can show the absence of the second. A person becomes contact when circumstances force him to do so. The reason may be production conditions. It is noticeable that the person communicates as needed.
The ethics of communication leader does not allow for lack of sociability. This quality is contrasted with that considered in the previous paragraph. It is akin to isolation. Researchers organized experimental work to determine the requirements for the personality of the leader. It was revealed that many enterprises establish unlawful requirements formulated in a general way.
In particular, in many modern companies they require managers to be highly sociable. At the same time, it was noted that only a sufficiently significant level of sociability is the key to increased efficiency of the control process. Sometimes a high quality level of work is inherent in a low-communicative leader, but this is possible only in a situation where the specificity of the contingent, which is subordinate, requires the manifestation of just such a personality trait.
Situations and Norms
The work carried out to assess the difference in acceptable ethics of the head of the organization in different enterprises, showed that the lowest level of sociability is required in a company whose staff works harmoniously, worked well. For some of these firms, a low degree of managerial sociability is an acceptable quality, for others it is desirable. Not too high organizational level and poor staff harmony make the leading person to be sociable, to show their organizational skills and abilities. Only a low level of sociability is not a negative factor for the work of managing personnel. There are cases when over-sociability went to the detriment, since an excessive number of contacts distracted directly from the work process.
Studies conducted on the ethics of the leader’s behavior and the influence of the level of sociability on the quality of solving managerial problems were carried out with the involvement of a fairly large number of subjects. We studied brigades and production facilities, industrial territories - and all the personnel managing them. They suggested that the increase in sociability should have a positive effect on the results of activities, psychological and social indicators of the work of managers. According to the results, it was determined that most managers have a moderate level of sociability.
Why is it important?
Do not underestimate the importance of the ethics of the relationship of the leader with the staff. If a person lived on a secluded island in splendid isolation, for him the ethics of his actions would be relatively unimportant (with the exception of an ethical attitude to the environment). When it comes to interaction in society, the correct attitude and observance of etiquette regarding colleagues is the key to successful and effective work. Ethics is a set of rules through which colleagues coexist efficiently and comfortably within the workplace. The universal ethical rule, adopted even in childhood, prohibits behaving with others in ways that I would not like to feel in relation to myself. If a person ignores ethical standards, she acquires a negative image that has a profound effect on life. A look is formed that is primary in assessing the personality of other people. If this can be relatively unimportant for line personnel working in the lower posts of the hierarchical level, but the manager cannot afford such a mistake.
The business ethics of a leader helps a person build a good reputation. If due to any mistakes or failures made earlier, the reputation has suffered, following etiquette will help to stabilize the image in the eyes of the public and improve their position. According to many, ethics is one of the strongest tools for managing a team. Norms of ethics, laws of coexistence - all this keeps the society in which we live in balance.
General rules
Speaking about the official ethics of the leader, it is necessary first to mention the importance of sincere conduct. For the person managing the team, a lie is absolutely forbidden. Some believe that in specific situations it can be beneficial, but in fact the long-lasting consequences always outweigh it. According to psychologists, any person subconsciously feels that he is being deceived, although he does not speak out loud. However, this remains in memory, and when there is obvious evidence of the falsity of what the boss said, the person finally loses confidence in the manager.
If for some reason the management team at the current moment in time cannot reveal the truth to subordinates, they should be silent. The office ethics of the leader allows this behavior in a number of situations. In any case, it looks more ethical and reasonable than a lie that will sooner or later open up and undermine the manager’s reputation. On the other hand, staff should not tell the whole truth. Individual line workers do not have the whole picture available to the leader, so they will not be able to adequately assess the knowledge provided to them. The manager's task is to correctly determine which information needs to be conveyed first, which should be announced later, and which should be completely silent.
Promises and Deeds
The professional ethics of the leader allows the distribution of promises to staff. But the neglect of their performance is strictly condemned and prohibited. If a person promises something to someone who is weaker than him, the fulfillment of the promised will be waited with a vengeance. Disappointed in the manager, the person who was given the promise will surely lose faith in all the managers of the enterprise, and this will violate discipline in the workplace. The more such people find themselves within the walls of one company, the more the work process and its results suffer. As many say, it is better not to say anything if it is assumed that the promise to fulfill will not work. And to say that in principle it is not planned to do, it is completely unethical and wrong, is not allowed by codes of ethics.
The professional ethics of the leader does not allow the distribution of promises to staff in aspects that do not depend on the will and authority of this person. If the process is determined (at least in a small percentage) by chance, there is a probability of failure that will undermine the position of the manager, the risk is considered unacceptable, therefore this provision is included in the ethical standards of the work of management personnel. If a person firmly promises those who are subordinate to him and trusts that he will perform some action, he must fulfill all that has been said, otherwise the speech will be regarded as a deliberate lie.
Fix it all!
Not every person holding a managerial position understands the ethics of a leader and subordinate. To make it easier to navigate this issue, the company usually introduces a code of ethics (EC), which regulates the main features of mutual work and human behavior. Using the provisions of such a document, every person can behave correctly, correctly. Compliance with the code eliminates important errors that can reduce the overall performance of the enterprise.
The ethics of the leader and subordinate is based on corporate standards. These are considered the foundation for the formation of the reputation of the enterprise, they are repelled from them, positioning themselves in the market, orientated, creating a brand. However, the EC determines the principles, rules of work, standards of behavior. It strengthens the image of the enterprise, makes management work more efficient, simplifies the orientation of employees in difficult situations. The adoption of the code helps to reduce dangers, the likelihood of violations, improves the corporate culture and increases the overall performance of the company. Through the code, you can make a team loyal.
Codex Features
In the history of our world there are many examples of the application of ethical codes that governed the work of managerial positions. As is known from history, one of the first documents devoted to this problem was created in the 24th year in America. It was dedicated to employees of local management structures and was processed at least five times. At present, codes of ethics for management personnel typically include provisions related to financial interests. In particular, personal funds cannot contradict obligations in the service, and income must be consistent with professional affiliation. Ethics involves only legitimate actions, clearly guided by the provisions of federal and local laws. The head of the enterprise is a person who must be especially responsible for the problem of legality.
Most ECs require that business information be kept strictly confidential from anyone who does not have access to it because of their position. But personal money investments should be extremely transparent. This applies not only to the leader, but also to his close relatives.
About the principles
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An important principle of management personnel is the absence of any political games and the suppression of such ones at the root, if something like this begins within the enterprise. It is important to be obligatory, excluding any false obligations, and also to provoke others to trust themselves. This is achievable through moral qualities. The leader must be tolerant, decent. His area of responsibility is to help staff develop and improve. The leader must form a motivational system of subordinates.
About norms
Among the ethical standards to which the work of a leader should obey, one of the most important is considered to require a person to acknowledge the mistakes made, even if someone made them in a very high position. Another important principle is respect for everyone who works, regardless of what he does. Here we should recall the ancient traditions of the execution of messengers who brought bad news to the kings. In today's world, this behavior is unacceptable.
About justice
Any person wants a fair attitude. It will not be an exception and anyone employed in a certain enterprise, whether it be senior personnel or line employees. An individual person within the framework of the work can act fairly with respect to his colleagues of the same level, but for any leader the task is more complicated. Such a person is obliged to behave correctly, honestly and fairly in relation to everyone who is subordinate to him, regardless of personal interests and sympathies.
In the framework of the workflow, errors arise one way or another, which sometimes lead to unpredictable and serious consequences. The person responsible for the underlying cause deserves punishment. If a person is truly guilty, he himself realizes that the punishment will be fair, although he does not always admit it out loud. The task of the leader is to clearly identify the perpetrators and victims by accident, as well as those who have fallen shadow because of the irresponsibility or dishonesty of a colleague. Unjust punishment will lead to a loss of reputation, because no one will keep silent about what happened. In addition, the fact of unlawful and unjust punishment in itself is unethical - not only within a certain enterprise, but also in any other context.