Communications: concept, definition, types, classifications and basic principles

People are not only biological creatures, but also social personalities. It is not enough for a person to satisfy only natural, natural needs. In addition to desires in food, water, sleep, continuation of a kind, everyone needs to realize himself in society. Find yourself, your "I", splash out your energy and skills at something people need, become useful, and in return receive recognition and a sense of self-satisfaction. This is really important for all of humanity. In order to be in society, to be among people and express their feelings, thoughts, ideas, a person needs communication. Communications are found everywhere, wherever this or that person is, in whatever field of activity she finds herself, it is always necessary to meet people, mentor them or, conversely, adopt their ideas.

What is communication?

Now in Russian there are a lot of new, borrowed words. So the term "communication" came to us from the Latin word communico, which in Russian means "common", "joint." In this regard, it is often said that the word "communication" is a synonym for communication.

This is a situation where 2 or more people are talking on topics that are familiar to both parties. They can consult, argue, express their opinion, but the interlocutor always accepts this information and presents a feedback in the form of communication. The concept, types of this term are necessary for understanding and proper communication.

Classification structure

Communications - the concept is quite complex, but having its own structure. Communications can be divided into 2 large groups: organizational and interpersonal. The latter consists of formal and informal. From the names of the subgroups, it becomes clear that there are communications that are conducted according to the rules, with the right intonation, with a certain formality inherent in a particular event. But there are informal ones, that is, this is how we communicate with our family, friends, not observing special rules and regulations, but we behave naturally and naturally.

Organizational communications can be divided into external, which occur between the organization itself and its external environment, as well as internal, which occur inside the company between different departments and branches of government. This group, in turn, is divided into horizontal integration, that is, communication between units of the same level, and vertical, between bosses and subordinates. So, communication is a concept requiring its own specific approach and understanding.

Key Terms of Communication

Basic concepts of communications:

1. The culture of speech is the correct, correct use of language elements for communication. Every self-respecting person knows and understands how he can and should behave in a particular environment, and what behavior is simply unacceptable.
2. Speech communication is the random or deliberate use of speech constructs to express your opinion and maintain a conversation.
3. Speech behavior - the use of certain turns in various situations (at work, in the company of friends, in the family, at school, etc.)
4. A speech event consists of two elements: a specific life situation, the environment in which the conversation takes place, and the language itself, in which the negotiations take place.
5. Speech activity is a kind of isolated, targeted impact on people with the help of language.

Thus, communication is a concept that includes a whole set of language structures involved in the exchange of information.

Communication concept

Communication is a multifaceted, complex process of development and establishment of contacts between people. It is generated by the need for a common, joint activity, and also includes the exchange of information, which is developed by a single strategy of interaction or understanding.

Types of communication

There are 2 types of communication:

1. Verbal. This is a communication in which contact between people occurs through words, sentences. This is the kind that we resort to daily in oral or written form, but one way or another we add sounds to words, and from them we create whole sayings that reflect the thoughts and ideas of each of us.
2. Nonverbal. A means of expressing their emotions in this type of communication is a kind of non-verbal action, such as gestures, facial expressions, a person’s posture, looks, intonations, territorial location and distance in relation to the interlocutor and so on. The concept and types of non-verbal means of communication are an interesting topic for study. Since such communication methods help to feel the interlocutor and take a big step towards him.

Methods of influence of partners in the process of communication

In the process of communication, there is always an involuntary dominance of one of the interlocutors. He can convince his comrade of something or, conversely, dissuade, give advice or condemn for any misconduct. Thus, in science there are 4 ways and methods of influence of partners on each other:

1. Infection is a situation when an involuntary, unconscious exposure of a person to a specific mental state occurs. That is, when a partner literally infects you with his idea, besides it, you stop seeing anything.
2. Suggestion is an unreasonable, purposeful impact of a person on his interlocutor. Often we find such a method in stores when sellers literally stick in our goods, painting its merits. Although the advantages of the product may not always be justified.
3. Persuasion - this method of influence is based on the fact that by bringing reasoned arguments to achieve agreement from the person who receives the information. That is, not empty words, but justified statements that contribute to the adoption of the information you need.
4. Imitation - in contrast to suggestion and infection, this method consists in the fact that this is not a simple adoption of the external features of another person, but a specific reproduction of the image of the demonstrated behavior. That is, the interlocutor tries to become in the same position, talk the same way, behave the same way as his partner. Often this behavior contributes to the emancipation and conviction of a person.

The purpose of the communication process

It should be understood what the whole cycle consists of when the concept of communication is considered. The communication process consists in the exchange of information. It can occur between a group of people or in person with a partner.

If we talk about the concept of the communication process, the goal of this process is to convey the necessary information so that the interlocutor understands what is being discussed. However, the use of certain speech speeds is not a guarantee that the partner understood and accepted the information.

The basic elements of the communication process

To achieve mutual understanding between the interlocutors, it is necessary to follow the following links in the whole process.

There are four links:

1. The recipient is the person who listens and directly perceives all the information.
2. The flow of communication is something with the help of which the transfer of this or that information occurs.
3. Message is the information that a person wants to convey to his interlocutor.
4. Sender - that person who directly sends and brings the necessary information to the partner.

Thus, the concept of communication and the communicative process suggests that they are complementary elements of one structure.

The main differences between communication and communication

The concept of communication and communication suggests that they are quite similar, and most of us do not distinguish between them in conversation. However, these words are not synonyms, they have a number of differences:

1. In communication, unlike communications, in addition to receiving information and conducting its analysis, the emotional background and the content of the data itself are also important.
2. The main, main function of communication is to establish contacts between partners, and in the case of communications, the main thing is to establish and select methods of communication, that is, choose verbal or non-verbal means of expression.
3. Communication is a more general concept, which includes the term "communication" in its structure.

Conclusion

In conclusion, it is necessary to mention the fact that communication is a multifaceted concept that requires careful consideration and study to convey the necessary information. Knowing all the intricacies of this case, you can provide the interlocutor with the information that you need. Using different verbal speeds, non - verbal means of communication and taking into account the content of the data and the emotional background of the interlocutor, you can create the perfect environment for the communication process. You must remember the rules and observe censorship of communication during business negotiations, and in a personal, informal meeting you can relax and be yourself. The memorization and use of such elementary rules will be the key to excellent friendly communication and reliable successful conclusion of contracts.