The scope of delivery services is extremely large - a huge number of orders are sent and received every day. In Moscow alone, at this very minute, thousands of parcels, documents and goods from the store are on their way to their recipient. It is not surprising that so many companies work in this segment.
True, if some organizations are engaged in the selection of their performers (couriers, drivers), then recently another model of earning has become popular - crowdsourcing. Read about how it works and why using it is more profitable for everyone, read in this article. We will talk about this when reviewing one popular service.
Delivery crowdsourcing model
For Russian business realities, of course, this term is an innovation. In practice, this model is also used less frequently: most delivery services still use traditional working methods. Therefore, when the delivery of Bringo appeared on the market, many drew attention to this company, in particular its business model. What is this organization offering that its services are so interested in the public (including the media)?
The peculiarity of crowdsourcing in the delivery service is that all orders come in a special task ribbon, from which they can be taken by performers. Thus, a free “market” of orders is created, where everyone is a potential courier. The main thing is to have time to take the order on time and to fulfill it in a high-quality manner.
On the other hand, the couriers in this company are ordinary people who are looking for the possibility of additional income. They see the Bringo tape (the work itself may be different, but the essence is the same everywhere - you need to deliver the parcel to the recipient), after which they take over one of the orders presented there and proceed with its execution.
Such a model has long been tested in the West, but is new to our society. The Bringo company adopted it, putting it at the heart of its business, and did not fail. As stated on its official website, this service was fully operational in 2015, and already in such a short period it has been possible to assemble a large base consisting of regular customers and people who are ready to fulfill courier orders. We will talk about what this form of cooperation is fraught with.
Customer benefit
First of all, we will describe what advantages this form of cooperation holds for people transferring an order. So, “Bringo” has access to a huge number of workers who are able to deal with the delivery of the parcel as soon as possible. The client, as a rule, needs his order to be delivered as quickly as possible. Given that crowdsourcing is a large number of “random” people (meaning not hired personnel, but “free” couriers), the chances are that the system will select the right person, is extremely large.
That is, it looks like this: you publish a task, which is immediately accepted and begins to be executed. Well, what is not the benefit? In addition, there is a chance to find a person at the pick-up point. This means that the waiting time will be reduced even more.
You can also mention the lower cost of services ordered from ordinary people than the company engaged in courier activities constantly.
Benefit for the courier
A person who accepts an order and acts as its direct executor also feels the benefits of such work. And descriptions of the activities of "Bringo" courier reviews have repeatedly mentioned them. Firstly, it is complete freedom in terms of time. If you have a clear schedule for a permanent job at the company, which you must adhere to, then working with a crowdsourcing project, you can have your own flexible work schedule. And, accordingly, you have the right to make a choice when you would like to work, and when - to relax.
Secondly, the cooperation with Bringo is called by courier reviews as beneficial due to the lack of formalities. If you must fill out documents that are mandatory for official employment to work in the courier service , then in the case of this model, nothing is required of you (except for a few conditions noted by the rules).
Thirdly, as a courier, you do not have to rush to the main office. "Bringo" gives the opportunity to carry out orders that are on your way. Therefore, you can try to combine your interests and customer routes. This means a significant saving in time and effort.
Disadvantages for the customer. Responsibility
There are a number of disadvantages for people who work with Bringo. We learned them from the analysis of reviews. For example, the main drawback is the responsibility of the courier and the service for which he works.
If the usual courier delivery service, working according to the usual model for us, is fully responsible for the loss of goods, their untimely delivery and other force majeure, then with “Bringo” there are a lot of problems. At least we managed to find a large number of comments regarding the fact that their goods or money, which were supposed to be transferred through private individuals, were lost. At the same time, the service does not undertake to compensate for the losses, unlike other companies.
Courier Experience
The second minus is incompetence. Despite the fact that all project participants undergo a half-hour training before starting work, customers are struck by their ignorance of basic things. There is nothing surprising in this; perhaps, earlier, a person had no experience in this field. However, negative reviews regarding the company's activities for this reason still occur.
On the other hand, if you think about it, it’s not so difficult to reveal the competence of the courier if he delivered the goods on time in integrity and integrity.
Disadvantages for the courier. Workload
Feedback by couriers is not considered “sweet” as a contractor for “Bringo”. Too few assignments are given here. People write that the application is a real struggle for who will be the first to take the next order. Because of this, people simply do not have time to read the descriptions of each, because they need to quickly “grab” and run. Often, as a result, already on the go, the courier is surprised at why he took such a low-paying and inconvenient (from the point of view of logistics) order.
Responsibility
This issue also worries performers. The site through which the courier delivery service operates has a system for blocking the funds of the contractor in case of failure to fulfill the task. With complaints from the customer, such a function, by the way, does not always work. But for the employee, she poses the following barriers: to take an order, you need to have a certain amount of virtual funds on the balance sheet. They act as insurance. Many customers even for a task worth 400 rubles indicate the size of insurance in the amount of 10 thousand rubles. Thus, on the account of the courier there should be 10,400 rubles, which are not always available. This greatly complicates the work.
Reviews
Despite the shortcomings described above, for the most part recommendations on the operation of the service can be found exclusively positive. People write that this is not the first time they have been cooperating with a company, using the services of various couriers constantly. This indicates the presence of regular customers and the growing popularity of the service.
On the other hand, the Bringo service is also called by couriers reviews a useful, convenient resource with which you can make good money. Of course, for this you need to be able to "grab" the order in time, quickly read its description and get to your destination as soon as possible. Therefore, there are enough workers here.
And that means, despite all the shortcomings (which, hopefully, will be eliminated in the near future), the company is functioning successfully, and it has enormous potential.