There are many manufacturers and brands of water on the market. Many people believe that the water in all bottles is the same, so they prefer to buy the cheapest. Others prefer the most expensive, because they believe that the manufacturer monitors its quality. Recently, thawed, mineral, mountain water, which is supposedly healthier and more natural than usual, has been especially popular.
general information
Royal Water is a leader among the largest companies in the bottled water market. The company was established in 1994. An extensive dealer network and a large number of branches determined the presence of the organization in many regions of the country. I must say that the "Royal Water" is positioned today as an elite product and is in the upper price group of similar products. A few years ago, the company began selling PET bottles in retail stores of 1.5, 0.5 and 0.33 liters.
Despite the fact that the products of this organization occupy a large market share, many buyers were unsatisfied with the water quality of this manufacturer. In this article, we will talk about the features of the Royal Water brand, we will examine the reviews of real buyers and conclude that it can be used.
The essence of the problem
Everyone knows that tap water contains many impurities and heavy metals. The resulting scale in the kettle is direct evidence that boiling does not eliminate harmful substances. In addition, the boiling procedure destroys the structure of H 2 O. As a result, water becomes useless. That is why many people prefer bottled water. However, you need to be serious about choosing a provider, since it is about your own health.
Company Features
According to the organization, “Royal Water” meets international quality standards. The company was one of the first to receive the right to use the NSF mark. Free delivery is carried out the day after the call of the buyer. The service department includes a staff of dispatchers, operators and managers who draw up documents and take orders. Royal Water offers a wide range of services, including preventative maintenance of equipment with a visit to the buyer.
Specialists carry out sanitization and repairs at a convenient time for the client. The transport department has its own fleet of vehicles, which are decorated with the symbols of the company. Delivery of "Royal Water" is carried out by forwarders and drivers around the clock. Transport logistics specialists carefully develop routes, which allows timely delivery of goods.
Production specifics
The Royal Water Factory opened in the distant 1994, in the area remote from industrial enterprises, in the village of Lozhki. There are laboratories, warehouses, workshops and a car park on the territory. According to the manufacturer, the production is equipped with modern equipment that meets the requirements of sanitary standards.
The manufacturer reports that the main advantage of the well is the operation of the Kasimov aquifer, which is characterized by a high degree of protection. Thus, the possibility of water pollution is completely eliminated. According to the company, the uniqueness of the Royal Water lies in its natural origin and optimal cleaning system.
Production technology
The company uses a unique production technology in which water is enriched with the necessary components and trace elements. Thus, there is a saturation with natural compounds that are well absorbed by the body. At the final stage, the water is treated with ozone. This element is a powerful antiseptic and does not form harmful side compounds. Only after that, water is bottled in containers and delivered to customers.
Negative reviews
To form an objective opinion about this organization and the quality of water will help reviews of real customers. Many note the low level of service and careless attitude to customers. Delivery is delayed because the logistics in this organization are not well developed. Some buyers talk about the lack of professionalism of drivers who are not oriented in the city and do not deliver on time.
Reviews of "Royal Water" note a dismissive attitude towards customers. After working with this organization, many buyers began to be more careful and thorough in their choice of supplier. Negative reviews are full of information that there are foreign elements in the water that resemble white flakes. Regular consumption of this water can lead to excess salt in the body, which is confirmed by reviews of "Royal Water". Buyers do not advise taking this liquid to small children, since it does not suit them in their chemical composition. Negative reviews of the Royal Water claim that it can cause big health problems. Many clients developed gastrointestinal diseases and vomiting.
Other buyers report a lack of feedback since it is not possible to reach the office. The company does not warn about delays, and call center managers do not provide the correct delivery information. Employee feedback on Royal Water reports that the organization has a large flow of incoming customers. However, specialists strive to process each incoming order with high quality. Some customers were satisfied with the cooperation with this organization. Customers appreciated the taste, quality and lack of third-party odors.
By prior call, orders are completed on time, as reported by the Royal Water. Negative comments are full of information that the liquid has a sharp taste and smell. Despite the water examinations and the availability of quality certificates, buyers lose confidence in the company "Royal Water". Reviews about water quality are full of reports that it contains additional impurities. Careless attitude towards customers is also expressed in the delivery of dirty bottles. Many buyers have repeatedly reported claims to managers, but such actions have been futile.
Positive reviews
The laudations contain information that the "Royal Water" is pleasant to drink, because it is not only clean, but also very tasty. Others claim that it has a mild flavor and optimal composition. Customers report that the company’s products are safe, as the water has all the necessary quality certificates and is produced according to international standards.
Some customers liked the convenient container with a capacity of 10 liters and a convenient faucet that allows you to collect the required amount of water. Positive reviews mark the company's loyalty to new customers. As an advantage, consumers single out the opportunity to take any product as an advance payment. In other words, overpaid cash is taken into account at the next order. The assortment contains the most necessary goods: coolers, pumps, napkins, tea, coffee and cups. Many buyers note that small amounts of water can be ordered at the company. "Royal water" provides good discounts for large orders to wholesale customers. Many note that only this company has an international quality certificate. Efficiency of delivery largely depends on the shift and competence of a personal manager, which is confirmed by numerous reviews. Other comments point out that the water is really nice to drink and that it does not have extraneous flavors.
Service Reviews
User comments state that the company is constantly confused with water orders. "Royal Water" offers its customers free delivery, including outside the Moscow Ring Road. Reviews note that the organization regularly holds promotions that allow you to profitably purchase several bottles.
Regular customers report an untimely delivery and irresponsible attitude of the company to consumers. Consumers warn that you should not expect high service from this organization. Managers do not respond to complaints and complaints, so many buyers have refused the services of this organization.
Expert opinion
According to experts of the Research Institute of Human Ecology and Environmental Health named after A. N. Sysina, this water is not inferior in quality to the known imported waters. The manufacturer claims that it undergoes industrial cleaning with innovative American equipment Universal Aqua Technologies. The product of this company has successfully passed radiological, physico-chemical, organoleptic studies.
Quality checking
Recently, the Roskontrol consumer protection society conducted an examination of the Royal Water. As a result, the manufacturer was blacklisted because of exceeding the standard for the content of microbes. In addition, the mineral composition of water is physiologically inferior. It was unsuitable for consumption.
Water should not contain preservatives or harmful impurities. Despite the fact that Royal Water (Moscow) is produced under strict control, it has a specific flavor.
Brief conclusion
Bottled water has long gained popularity abroad, and in our country is just beginning to gain momentum. There are obvious benefits to ordering, since it’s easier to order a few 10-liter bottles than to purchase smaller containers at the store. However, many potential customers are embarrassed by negative reviews about drinking Royal Water and the low level of service. The company's declared slogan "Drink water and feel like a king" does not live up to consumer expectations. It is important to remember that drinking clean liquid is one of the main ways to protect your health from troubles. Having studied the information in this article, everyone can conclude for themselves whether to purchase Royal Water products or make a choice in favor of another supplier.