Every year, online stores are becoming increasingly important, creating healthy competition for the usual retail outlets around the world. And in the light of the rapid advancement of new technologies, this looks quite justified. Online stores have already touched most areas of industrial activity, where they offer their services to potential customers.
Yes, and customers themselves are increasingly switching to online orders. After all, it is no secret to anyone that in most cases a product ordered on the Internet is several times cheaper than in a regular store. Of course, such purchases also have their drawbacks, one of which is the inability to research the product until its payment. But, as they say, in any business there is a certain share of risk.
Auto parts from the network
Along with a huge number of network retail outlets, there is an online auto parts store emex.ru. Feedback from workers and customers of this store will help us understand all its pros and cons. Emech, as it already becomes clear from the above, specializes in auto parts for both domestic cars and foreign cars. In addition, the store offers products designed for any other wheeled vehicles, such as motorcycles, ATVs and various scooters.
The entire assortment can be easily ordered on the store’s website and paid using a credit card. Also, Emekh easily cooperates with electronic payment systems - Yandex.Money, Qiwi, and PayPal, which are well-known to Russians. Therefore, any Internet user who needs any spare part is free to choose a suitable part for his car.
Briefly about the store itself
In promotional reviews, Emex declares itself quite loudly. Trading network is a franchise. It presents about 50 million different kinds of spare parts on its Internet resource, which constantly adds positive feedback to the Emex store and makes it more famous. And the popularity of Emex is confirmed by statistics. After all, visitors to the online platform of the parts store are about 70 thousand a day.
In addition, Emex has been operating in the market for 12 years and has a very good reputation. The store delivers anywhere in the country. Given the fact that there are warehouses in every major city, goods are delivered in a short time. Any customer is given the opportunity to choose auto parts from the supplier, to whom the buyer himself gives greater preference.
Prices for goods are kept at an acceptable level, the margin is minimal. In addition, there are monthly additional discounts. Customer service store is top-notch. The site’s interface is user-friendly and meets all the requirements of Emex customers, whose reviews flow like a river through the Internet.
What the realities of life tell us
It turns out that in reality, not everything is as smooth as the owners of a network auto shop write about themselves. It is enough to read a few reviews of Emex employees to understand that the company is not quite up to European standards. Of course, how many people, there are so many opinions, but often in negative statements about the store, the managing bosses who do not properly maintain order in the enterprise are blamed.
Although there are many positive words regarding salary and vacation pay. And this is precisely the fact that will be most interested in workers. Most of the reservations show that employees pay decent money and, most importantly, in compliance with all the rules of labor law. Well, each team member is responsible for the atmosphere within any society. And not only the boss should advocate for a healthy atmosphere among workers. Those who understand this well will not shift the responsibility to the management team in reviews of Emex.
Which is better - order or salary
Continuing the discussion of the opinions of employees, it must be said that some are unhappy that they need to get to the place of work for a long time. Others are not satisfied with the team, third - the professionalism of employees and inept leadership. Constructive criticism is, of course, good. But even better, when it begins with itself. After all, each team consists of individual personalities.
And each person for some reason got used to consider himself and his opinion more significant than the opinions of others. Hence all the strife and negative reviews about Emex-auto parts. However, there is another category of people who come to work to earn money, and not just have a good time. And such people put up with most shortcomings and are ready to endure a lot for the sake of making good money.
What satisfied customers say
We talked about different categories of workers. And now it's time to look at the Emex reviews from customers. Those for whom the store exists. Buyers are also divided into two categories. The first are those who are satisfied with the store, service, product quality, convenient orders and fast delivery. Such people, as a rule, have already repeatedly collaborated with Emex, so they trust the store and are satisfied with almost everything. And even if some people of this category had any misunderstandings with the goods, they were always solved and quickly corrected by the store.
Positive feedback example
In order to better understand why a certain part of the Emex clientele is satisfied and ready to praise the Internet site, we will reproduce a generalized review from an average buyer who was lucky to work with a well-functioning department of the store. He writes that in Emex you can purchase absolutely any spare part. For greater convenience, you do not need to go to the store itself, but you can simply make an order via the Internet.
And even if you are an ordinary car enthusiast or a seasoned professional, you can easily find the required part on a convenient site. It is enough to indicate its number. It’s even easier to find everything by indicating the make of the car and the year of manufacture. A page with a large catalog of auto parts appears immediately. The order takes place instantly when paying with electronic money.
There is also an additional convenience in payment - crediting funds to your balance in the store, where they are debited from when purchasing. If the store made a mistake and sent the wrong item, you can easily return it and get your money back, then re-order the desired item. Working with such a service is pleasant and easy.
Dissatisfied citizens
When it comes to any trade, it cannot do without angry and offended buyers who either did not receive their goods or received, but not the one. Or maybe the goods turned out to be of poor quality and the store is not going to return money at all. This is where the negative comments and negative reviews about Emex auto parts begin. And, perhaps, the store itself is not so good in such situations, but the buyer is always right, because he pays his hard-earned money.
What say those who have problems
Similar to the positive feedback that we made based on real comments from customers of the online platform, we will write a negative review about Emex. One person writes that he heard about a store from acquaintances. Flattered at low prices, ordered the part, and then had to bitterly regret it. The order was accepted, but they said that ordering after lunch is served the next day.
But the next morning, the goods were not in the store. Time wasted. Another person says that they sent him the wrong part due to the fact that the manager did not understand the wishes of the buyer. The result is hassle and headaches. And the manager refused to change the goods and did not return the money. The customer is annoyed that he contacted Emex. And such reviews of Emex (online auto parts store) abound.
What to do: buy in Emex or not
Summarizing all of the above, at first glance, you can only shrug your shoulders in bewilderment. Because some praise the store and advise friends to buy auto parts in Emex. Others scold the store for inattentive service, rudeness of sellers, managers, low-quality goods and long delivery.
As a result, a logical question arises: "Maybe the store is not so bad?" After all, there are a lot of good reviews from the store. Would anyone have scattered thanks if everything had been so bad? Most likely, the problem is not in the site itself, but in those who work in the field. And here, top management should be more attentive to the selection of personnel. However, a similar problem exists not only with one Emex online store. We often encounter rudeness and rudeness, but this does not mean that the whole world is bad from this. So whether to buy auto parts in Emex or not is a personal matter for everyone.