In a healthy body healthy mind. How to choose a good, inexpensive and modern fitness club, which is nice to come after work or to look at the weekend? "Alex Fitness", reviews of which will help to form a complete picture of the work of club trainers in different areas of Moscow and St. Petersburg and the degree of customer satisfaction, is a popular budget network of fitness institutions. All fans of a healthy lifestyle have access to group and personal lessons with trainers, to numerous types of aerobics, to strength training, as well as to various types of martial arts. Customers can join various dance programs, Pilates classes and yoga. The clubs have saunas and sports bars, in addition, there is a children's club with sports sections. Life insurance is provided for visitors.
Clubs in various cities
Today the network has 61 clubs in 27 cities, including the US San Francisco. In addition to Moscow and St. Petersburg, institutions are open in Belgorod, Omsk, Cherepovets and Saratov. There are clubs in Voronezh, Kazan, Tolyatti, Ufa and Volgograd, Chelyabinsk, Rostov-on-Don and other Russian cities.
Thanks to a successful network development strategy, today clubs opened in most regions of Russia provide sports and fitness services for more than 320,000 people. Thirteen institutions operate in the capital, eleven in St. Petersburg, 3 in Novosibirsk, 2 in Rostov-on-Don.
What do they owe to such a high and ever-growing popularity among customers? This is a very economical option for fitness, the cost of an annual subscription is only about 13 thousand rubles, and if there are promotions, you can buy a subscription at half price. What kind of feedback about the coaches did the clients of the clubs leave?
Fitness in Ryazan
Alex Fitness in Ryazan is a full range of services thanks to which you will be in perfect physical shape all year long. The area of ​​the complex is 1400 m 2 . Dances, various group programs (yoga, Pilates, zumba, etc.), martial arts, modern sports equipment and a free weight zone. Twelve professional trainers will help you get started and succeed. Subscription price: 7125 rub. - half a year, 9405 rubles. - year.
Alex Fitness in Volgograd
A gym operates in Volgograd seven days a week. On an area of ​​1078 m2 there are: a gym with modern equipment, a boxing area, an aerobic training zone, a group training room, Finnish saunas, changing rooms with showers, a solarium, and a fitness bar. Subscription is a little more expensive: 8455 rub. - for half a year, 14155 rubles. - for a year.
Clients have the opportunity to attend personal training sessions, sports sections work specifically for children, where each child will be able to reveal their sports talent, instructors conduct master classes. Everyone will find something to their taste and possibilities.
Fitness Club in San Francisco
Surprisingly, the fact is - in the very center of the American metropolis is one of the clubs in the network. On its territory there is an aerobic training and boxing zone, Finnish saunas, changing rooms with showers. The cost of a single visit (no time limit) is $ 35, membership is not required.
The club provides personal lessons with a trainer, group classes and corporate fitness - you only need to choose a convenient schedule.
Voronezh
In Voronezh, two clubs function immediately. One has an area of ​​5000 m2 (on Leninsky Prospekt), the second - 1750 m2 (on Moskovsky Prospekt). The range of services provided is similar to those in other institutions of the network. Pleasantly pleases visitors with a pool.
Moscow, South-West
In general, good reviews were left about the work of this club. Fitness club "Alex" at the "South-West" like customers not only because of affordable prices, but also because of the polite and very nice staff. The work of the trainers has earned a fairly decent assessment, the staff helps and tells visitors how to perform the exercises correctly.
People who have been visiting this club for several years now say that there are enough gym equipment in the gym, you don’t have to wait long, even if there are a lot of visitors. They are all new and modern. Coaches will always help, give practical advice, cheer up if something does not work out and share a great mood.
After 18:00 on weekdays, the club has quite a lot of people, but there are places in group training and there are enough trainers. Almost no wait. Users note that cleaning is carried out regularly, mats are updated in a timely manner. There is no problem with the sauna, it is always hot.
Clients express gratitude to the club management for the replacement of equipment, note that group classes are held at a high professional level, we are glad that the institution has a free weight room. For some customers, the club has become a real second home.
Nevertheless, the management has something to think about. Based on complaints from customers, it is possible to draw certain conclusions and significantly increase customer loyalty by improving the functioning of the Alex Fitness club at South-West. Reviews of many customers indicate that the club corresponds to its price by 100%. There is a unique and simple rule for the stable operation of the company - keeping an old customer is always cheaper than attracting a new one. Loyalty is based on trust and a positive perception of the services offered. You just need to predict and correct deficiencies in time.
What do users dislike about this club? The men's sauna has dirty boards. There are errors in the organization of the club, customers are provided with inaccurate data. In particular, visitors to the company’s website applied for a free trial training, but when they arrived, it turned out that there were no free training. This very negatively affects the initial perception of the institution by a new client, the first impression, as you know, is the strongest, it is then difficult to fix it. Additional equipment of the simulators, for example, safety belts or cuffs for abduction of legs, should be in the gym, and not stored in the trainer's room, according to visitors.
Clients of the Alex Fitness club at Yugo-Zapadnaya in their reviews state that the simulators work incorrectly, about staff shortcomings and carelessness. This should be taken into account and corrected. There are also complaints about the operation of the ventilation system in the free weight room, it is stuffy and there is a smell of rubber. In the locker room there is no person responsible for the outerwear left there.
There are complaints about the quality of products in the bar, the constantly dirty female toilet, unpleasant odors everywhere. In addition, for some customers, things disappear from the locker room.
Finally, there are complaints about training at a boxing school, the level of which is very low, according to those who were involved in boxing and knew a lot about it.
Kudrovo (St. Petersburg)
Perhaps, one of the largest fitness clubs in the network is located in Kudrovo - its area is 8000 m2. In addition to the standard set of halls and services, there is a swimming pool and a functional cross-training zone. Opinions about the institution vary.
There are lots of positive customer reviews about this branch of the club in the Leningrad Region. The girls at the reception are very nice, the pool is small, but no one bothers anyone.
But there are many negative reviews about the club "Alex Fitness" in Kudrovo. For example, its visitors had a very serious question regarding safety when using the sauna. The staff must be very careful to ensure that there is no short circuit, as many customers unknowingly pour water on the heating elements. This question should be put under serious control in order to avoid tragedy, but for now, customers say that visiting a sauna is simply dangerous, especially for children.
In addition, dissatisfied customers noted that the showers are dirty, hair, faucets do not work well, and the pool has dirty water and bottom.
And here are some mature customers who remember the Soviet halls at factories and schools who gave feedback about Alex Fitness in Kudrovo. These people are less demanding than modern youth. They remember trainers who for 20 years showed the same exercises without a hint of variety. Today's coaches are just a godsend! Most clients over the age of fifty are very grateful to all Alex Fitness employees for the opportunity to train, relieve stress, strengthen the body morally and physically, for a variety of programs and a humane approach.
Trainer reviews
Petersburgers leave mostly warm reviews about the coaches of “Alex Fitness” in Kudrovo. There are some trainers, for example, V. Shchelokov, after classes with which, according to some regular visitors, it becomes clear that the club membership is not acquired in vain, there is great return on classes and it would be nice to increase the number of classes with this particular trainer. They also note the excellent work of Karticheva Dina, who conducts group training, is demanding and attentive to her wards. But there are also such trainers at “Alex Fitness” (Kudrovo), reviews of which simply lead to indignation. They should learn good manners, decent behavior and ethics of working with clients, according to visitors.
Responsible administrators and quality service, according to trainees, this club is not enough.
At the Tushinskaya metro station in Moscow
"Alex Fitness" is a club you want to return to. There is a good team, competent, responsive and humorous coaches, modern and serviceable trainers. Such comments can often be found in reviews of "Alex Fitness" in Tushino. Clients highly appreciate personal training, interesting workshops and events, a wide range of services. For such a cost, analogues in quality are rarely found. In addition, the club is praised for its convenient location.
But there are reviews about the club "Alex Fitness" in Tushino and negative character. Since there are discounts in the club, there are really a lot of people, and it’s not very comfortable to study. There is no administrator, some simulators require mending. Staff should pay attention to the cleanliness of the toilet and wash it more often. In the shower, even in winter, interruptions with hot water.
As for the musical accompaniment, customers are not very happy with the audio sequence in the Tushino fitness club. In addition, many complain that on television, except for advertising, they show nothing. There are complaints that the hairdryers do not work in the women's locker room and the poor quality of cleaning.
On the Internet, customers in their reviews of the fitness club "Alex Fitness" (Moscow, Tushino) indicate the absence of a cardio zone and such an important thing as normal ventilation. Air conditioners in the hall do not work, the room is stuffy and often there is an unpleasant smell. If you open the windows, then so much that it can blow.
However, it is worth remembering that this is one of the most inexpensive sports facilities that Moscow offers us. Sports club "Alex Fitness" near the metro station "Tushinskaya" is available to a wide range of people due to affordable prices, so you can close your eyes on occupied lockers and not always issued towels - this is a budget option.
Fitness center on Tula
A relatively small fitness center (1300 m 2 ) is located on the territory of the shopping and entertainment complex "Yerevan Plaza". Here you will find all the necessary range of services in the immediate vicinity of the Tulskaya metro station. Reviews about the club are different.
Some visitors note that in the classes at the Alex Fitness fitness club in Moscow (on Tula), the trainers do not explain anything. Such responses, which, unfortunately, are common, have an extremely negative impact on the reputation of any institution. Management should pay special attention to the qualifications of their trainers and their attitude towards clients. The disadvantages include long lines, problems with the rental of lockers, cutting the lock from the locker without warning if the payment is not extended.
On the other hand, there are also positive reviews. In them, clients say that trainers help and suggest everything that is necessary, but to occupy one simulator for half an hour is quite unreasonable with so many people. Customers would also like to improve the music.
At the same time, the hall is not very large and there are few gym equipment, someone complains about low ceilings and running cockroaches. Customers recommend updating the sauna in the women's locker room, as the benches are peeling and there is always an unpleasant smell of dampness. Finally, there are complaints about the broken toilet and poor ventilation.
Everything is relative. Positive reviews emphasize that the tracks work well, and along with other clubs the price is four times lower - this is also a big plus, and in order not to become a victim of the crowd, you must come before 17:00.
It's nice when you are greeted with a smile. At the reception of the club sits a very charming and disposable young man. If you were warmly welcomed, it means that you are a welcome client, and the lesson will be held in a great mood!
At the Kolomenskaya station (Moscow)
Its main trump cards are its proximity to the metro and its convenient location. We are talking about the club "Alex Fitness" on the "Kolomenskaya". The reviews about this establishment in a positive way also describe the sufficient dimensions of the shower room, spacious rooms with exercise machines, a pleasant cafe on the ground floor. The area of ​​the club is 4500 m 2 , there is a pool.
If you are an organized person, you are ready and want to keep yourself in good physical shape, then you can’t find a better place than Alex fitness club. This is a good budget option, but it is not for picky aesthetes.
Clients are grateful to the club management for the opportunity to “freeze” the subscription, if a person leaves somewhere, this time does not disappear, the subscription is extended upon arrival.
There is a small climbing wall and a boxing ring, a room for stretching with rugs in good condition.
Visitors noted a clean pool with planks and small mugs for beginners.
Of the minuses - a very large number of visitors in the evening on weekdays, up to six people line up for “pancakes”. We have to wait until the treadmill and other cardio equipment are free.
The group work schedule is not the best for those who work in the standard mode. It is crowded in the evening both in the pool and in the sauna, therefore, from 17:00 to 21:00 on weekdays, going to the club is simply inexpedient - you will lose time.
Analyzing the reviews, you can come across some comments about the pool - it is not able to accommodate a large number of floating ones (25 meters in length and 4 tracks). In addition, muddy water is unpleasant for guests. The fact that a visit from the doctor is not required to visit the pool leads to sad thoughts - this is how some clients who were indignant at the violation of sanitary standards responded. In addition, the temperature of the pool water, instead of the required + 27 ... + 29 ° C, was only + 25 ° (measurements were made). Some clients complained of cystitis and the common cold after bathing in such water.
Employees need to carefully monitor the cleanliness in the shower in the evenings (a lot of hair that clogs drains, hence the unpleasant odors). There are no clean cups, and the purity of drinking water raises questions in people. Often broken hair dryers.
Some customers complain about the high cost of private lessons.
Trainers and staff should be very attentive to clients. There are complaints about the rudeness of employees, as well as their careless attitude towards visitors (they did not suggest that the card should be activated, and the client had been using the club for half a year).
The fitness club after the repair did not cause much positive emotions among visitors. Many do not like the fact that they removed the central benches, the benches instead of them are completely uncomfortable. Lighting in the sauna is almost at zero, and completely in vain, according to customers, the shelves in the shower stalls have been removed.
Finally, employees need to replenish first-aid kit supplies on time in order to be able to provide first aid to the client. It may become bad for some after visiting the sauna, and at least the staff must have a ammonia.
Maryino, Moscow
The Maryino branch has received a considerable amount of positive feedback. Clients like the professionalism of the trainers, happy with high-quality and serviceable equipment. Even those who can call themselves sophisticated fitness gurus say that the atmosphere and friendly, responsive staff favor training. Especially note the excellent work of Igor Vasilyevich Kalita - the coordinator of the club, which supports and develops power sports in the network.
A lot of positive reviews were left about the club's trainers who are very attentive, will help with advice and will never pass by if they see that a person is doing something wrong and can be injured. A general assessment of the attitude of coaches to their wards is four points with a huge plus. Personal lessons are especially effective, trainers are sensitive and always help. The only gripe about the trainers is that they need to distribute the work and not drive people away from the simulator.
It’s convenient for many that the club works from the very early morning, you can call in before work when there are very few people. They note cleanliness, including in locker rooms, comfortable lockers and spacious halls for group classes and for boxing. The friendly staff of the club is not involved in money levies, but really helps, encourages, does not flatter, but tells the truth, indicating errors.
Some customers noticed malfunctioning air conditioners and a large number of people after a working day. There are reviews of broken treadmills - 3-4 treadmills do not work, exercise machines are often not fixed, they stagger when running. But everyone enjoys a great sauna.
Unfortunately, those who have been working in the club for a long time left negative reviews about "Alex Fitness" in Maryino. They say that the club has become worse, it has become more dirty, a good coach was fired from him, who were standing in line to get to classes. Vladimir Surzhikov gave really useful advice, he was attentive, did not disrupt approaches and did not kill the desire to train. Why fire a person who attracted customers ?!
Low cost is a definite plus, which is emphasized in almost all reviews of "Alex Fitness" in Maryino. Nevertheless, this institution is not the ultimate dream for those involved in sports, and, despite the large number of simulators and other pluses, the club has a lot to strive for.
There are problems with water in the room, constant dirt and a persistent smell of sweat, the cupboards do not work as they should. The lack of a cooler is a big minus.
When there are a lot of people in the hall, there are queues for one simulator, reaching 5 people. Many shells do not work in the cardio zone.
There are complaints that the simulators should not be cleaned during mass training, but before the opening of the club and after the last client leaves it. Rags in front of visitors waving somehow ugly.
Khimki (MO)
Many customers who have been visiting this branch of the club for a long time highly appreciate the cleanliness, beauty and soulfulness of the atmosphere. Judging by the reviews of "Alex Fitness" in Khimki, the local staff is very friendly, highly qualified, there is a comfortable atmosphere in the hall with a high degree of equipment, and most importantly, very affordable prices. Coach Oksana Revenchuk was highly praised for her work as a professional in her field, a responsible and good person, attentive, with whom there is nothing to talk about, not only from the field of fitness, but also about life in general. The results of classes on her program are very pleasing to customers. Any of her training is a holiday, and her wards share in reviews that after class they feel not like a squeezed lemon, but vigorously and energetically. Even in group classes, Oksana knows how to find an individual approach to each, to cheer him up in a word, scold or vice versa. And no concessions, which is very important in sports.
Many clients note the excellent work of coach Sergey Tokarev, they say that he is a coach from God, who can even lift the most lazy person off the couch and make him work for himself on the result. Not every coach does it.
Regular visitors appreciate the cleanliness and comfort of the club and sincerely wish that it always remained so.
In some reviews you can find complaints regarding water quality and musical accompaniment of classes. Here the issue can be solved very simply - take a bottle of water and headphones with you.
Some customers are not very happy that the martial arts zone disappeared from the club, in which there was a ring, nine pears and a soft hall. Now the club management has decided to conduct individual and group training in a soft hall, and the martial arts zone has been abolished. Because of this, many trainees were forced to change the club. So for managers, this is an occasion to reflect on whether innovation is worth the loss of some customers. Maybe it's better to put everything back?
At the station "Ushinsky" (St. Petersburg)
And what interesting things can be gleaned from reviews of "Alex Fitness" on "Ushinsky"? There are a lot of positive opinions about the work of employees and the administration of the club. Here, according to visitors, friendly and responsive trainers work. The atmosphere is very democratic. Everything is there in order to train efficiently.
Customers enjoy group lessons. But there are also negative reviews about coaches who only in that case treat their clients well when they buy personal lessons. This is a big minus for the reputation of the club, and the issue with such employees should be decided very seriously, up to their dismissal, since it is actually about extorting money.
Several clients complained about the carelessness of employees who made mistakes in the surname when applying for a subscription.
Customers are confused by the huge number of visitors to the small pool and steam room. Moreover, no one is protected from people suffering from fungal and skin diseases. Another wake-up call to club management. Maybe you still need to control the flow of customers and prevent patients from visiting the club?
Another negative: in the wardrobe no one watches the things left behind, there is a trade in locks for lockers in the locker room.
Water, air conditioning, the lack of towels, the lack of a combination lock on the drawer, hair dryers in the locker room and plastic cups are also the club's disadvantages, according to customers. In addition, the simulators are set up so that it is very difficult to pass between them. Many installations do not work at all.
There are opinions of professional athletes that they and ordinary people should not use the pool together, sports and amateur swimming can not be combined in one water area, people interfere with each other, the pool is already very cramped. Perhaps it’s worth allotting a certain period of time for professionals to use the pool, so that they can work out properly, then perhaps the reviews about the pool at Alex Fitness will be less critical.
The club's regulars in the reviews complained that the number of young children has noticeably increased in the institution, starting from 2 years old, also 4, 6, 8-year-olds. The question is whether it is safe for kids of this age. Is it permissible for a small child to climb onto a power plant? Not to mention the fact that dumbbells can simply hit him, or God forbid weighing. The club administration should limit the access of babies to the installation hall if their mothers are not aware of the dangers of having a child indoors.
As for the music in the club, it sometimes seems oppressive, it would be nice, according to customers, to diversify the musical range, lighter music would be very helpful and create the right mood.
Employee Reviews
The network is gradually expanding, creating new jobs. The policy is that “Alex Fitness” is a network of budget fitness clubs, but despite this, the coaches here are paid pretty good salaries. In any case, this is evidenced by the opinions of the hall staff. It is possible to work from 4 to 6 hours a day, choose a convenient schedule. The general opinion of fitness instructors about their employer was generally positive, since basically the management of each club creates a young team in which people are, as they say, on the same wavelength. Employees can train for free.
However, some reviews of Alex Fitness employees are not very encouraging. For example, call center employees do not have the opportunity to once again leave their workplace, and pay 12-hour work days, in their opinion, disproportionate to their work. In addition, conditions are not always comfortable - air conditioners and heaters sometimes turn out to be malfunctioning. Of the advantages, one can note the "white salary" and the prospect of career growth.
Development prospects
Today the company "Alex Fitness" owns a network of 70 fitness clubs in major cities of Russia. The company’s management plans to expand, and, most likely, the addresses of Alex Fitness fitness clubs in Moscow, the region and throughout Russia will soon be many times larger, as well as the number of satisfied customers.
Top management of the company predicts the creation of its own franchise.
For a long time, the company grew independently, but the leadership of the network, assessing the wide possibilities of the market in Russia, carefully analyzing all the currently available franchise offers, formed its own package for partners.
At the initial stage, the franchisee does not have to pay a lot - these funds will be spent on marketing research, and, based on the opinions of customers and the feedback of employees about "Alex Fitness", the prospect of the fitness center in this location will be evaluated.
According to the director of the network, over the thirteen years of work, they have developed a sophisticated system for evaluating projects, and a company establishment is opened only where it is truly profitable.
Franchisees will receive a full-fledged package: a business plan, analytical material, a developed design project, a staff training system - in general, all that is necessary for the development of a brand. The most successful partners, according to the organization’s management, have the opportunity to get the title of master of the franchisee and the right to own their own large networks of the Alex Fitness franchise in the future.
Summary
If you seriously want to change your life, start playing sports, but not from time to time, but systematically and regularly. Love yourself and your workouts, think that they are good for you, and do not serve as an exhausting pastime. Despite the many complaints of customers, the network is developing with great success, and a large number of visitors in reviews of “Alex Fitness” speak of him as a second home, where you want to return. Start by setting goals, keep an eye on nutrition, adhere to the regime, give up bad habits. Sports, a healthy lifestyle and a good mood will quickly become a part of you, and you can no longer imagine your existence without them.