Choosing a quality electronic device today often takes a lot of time. As a rule, this is due to the fact that any potential buyer seeks to receive goods of the highest possible quality at the lowest possible cost. And this desire is understandable, however, unfortunately, it is far from always possible. It would be right not to agree to the very first offer of a popular chain of electronics stores, but to analyze the alternatives that competitors can provide. After such a study, many decide to make a purchase at the Kotofoto online hypermarket. Smartphones, tablets and other equipment are sold at much lower prices. What is the difference between this store? What can be said about the quality of products sold by him? How do customers respond to the store? We will discuss all these nuances in this article.
About company
What is a Kotofoto store? Reviews call it an online hypermarket. Here you can find not only electronics, but also many other relevant products. Over the entire existence of the trading platform in question, a huge number of people managed to use its services or even become regular customers of this company. What is so attracted to "Kotofoto" (online store)? Let's consider further.
Discounted goods
Some do not dare to buy products from this group, as they consider it to be of insufficient quality. What does the "discount" clause really mean? And how do the products fall into the group in question? As a rule, this is the technique that has been in the window of offline stores for some time. It is fully operational and in its characteristics and operating features is not inferior to non-discounted goods. However, the appearance of such products may be somewhat damaged. For example, there may be slight scratches or abrasions on the surface. Another reason why goods are discounted is the extremely low demand for them. As practice shows, a significant reduction in the cost of the product arouses interest in it from potential buyers, which allows the company to a certain extent to make money on its sale.
Are you afraid to buy discounted goods? It depends on what priorities you set for yourself in the process of choosing a product. If for you in the first place the functionality of the product, then feel free to make a decision in favor of this group of products. This category includes completely different types of goods. Therefore, many experienced users regularly review discounted product updates.
Stocks
What else especially attracts buyers in the trade policy of the Kotofoto store? Products of various groups and brands are regularly sold at a discount as part of a particular promotion. As a rule, its action affects the products of either one category or one brand. In parallel, several promotions for completely different products can be held. Therefore, those who closely monitor updates on the official website of the Internet hypermarket in question or receive information about discounts by e-mail from their administration as part of the general mailing list, can wait until the price reduction affects the products they need, and will be able to respond quickly, having acquired the desired goods at low cost. The Kotofoto store does everything possible to ensure that as many people as possible are pleasant and comfortable using its services. This cannot but attract new customers.
Payment
There are several available methods, using which you can easily deposit funds for the goods you purchase. So, among the most popular are the following:
- Payment in cash (at the time of delivery by courier, in the offline store "Kotofoto", at the pickup point).
- Bank transfer with the formation of a special account to pay for purchases by bank transfer (mainly used by legal entities).
- Settlement with a credit card directly on the store website.
- Get a consumer loan for the purchase of a particular product. This can be done on the considered Internet resource at the time of placing the order.
Within a short time after you place an application for placing an order, the store manager will contact you at the phone number you specify to confirm the order. In this conversation, you can clarify the list of desired products, they will inform you of the possibility of their delivery, and the final purchase price will also be agreed. After that, the manager will specify in what time period it is best to arrive to the courier so that it is convenient for you. As soon as all these points are agreed, the order is sent to work, and you make the payment and await delivery.
Delivery
There are several ways to get the purchased goods. The most popular is pickup from the store office in your city. Why do many people prefer it? You will not have to pay for pickup. And delivery to the pick-up point, as a rule, takes no more than two days. Thus, having independently visited the office of the company and picking up the purchase, you can save on shipping.
However, this is far from the only option available. The courier can deliver the purchase to you personally at any convenient time and place. This form of transportation is paid. For delivery in the city you will have to pay 249 rubles (500 rubles if you want delivery to be carried out after five in the evening), and for delivery outside the city - 500 rubles. However, you pay for your comfort and the time you save. After all, now you can get your purchases without looking up from your usual affairs.
Return and exchange
You can return a quality product only if you have not had time to use it. It must be carefully packed (the same as it was at the time of sale), nothing in the configuration should be broken. Such a product can be returned within fourteen days from the date of its sale. However, the legislation of the Russian Federation contains a list of goods that cannot be returned not because of marriage. Among them are:
- Personal hygiene items.
- Products for the treatment or prevention of various diseases.
- Knitted and garment products.
- Perfumery.
- Textile.
- Products intended for contact with food.
- Plants.
- Animals.
- Household chemicals.
- Pesticides
- Jewelry.
- Household furniture.
- Non-periodicals.
- Sophisticated technical household goods.
- Cars.
If you received a defective product, you can contact an authorized service center or the seller for a warranty repair of the product. Refund is possible only if the defect does not arise due to the actions of the buyer, as well as if it is specified in the technical operating conditions of the device.
Catalog
The range of products that the Kotofoto online store offers is called unprecedentedly wide. So, for example, the catalog contains the following product categories:
- Cameras
- Camcorders
- Smartphones
- Tablets.
- Telephony.
- Auto products.
- Products for children.
- Products for home and interior.
- Appliances.
- Clock.
- Goods for pets.
- Goods for construction and repair.
- Portable equipment.
- Products for beauty and health.
- Accessories
- Goods for the garden and the garden.
- Computer technology.
- Tele-, audio-, video equipment.
Each of the presented categories contains about a dozen groups of goods for a variety of items in each of them. The range of goods offered is so great that everyone, even the most sophisticated buyer, will be able to find in the store in question that meets all his needs, desires and requirements.
bonus program
The Kotofoto store (Moscow) offers its customers a unique opportunity to make their purchases even more profitable. What is required for this? Take part in the bonus program of the store in question. How can I do that? Firstly, you will need to register in the system using your page in one of the social networks. Further, the bonus program will offer you to perform certain actions in exchange for points - "seals". Later, “seals” can be exchanged for discount promotional codes, with the help of which you will receive a discount, indicating them during the process of placing an order.
Reviews
Customers leave a variety of responses about the Kotofoto store. Customer reviews, according to tradition, are divided into positive and negative. The former note low prices (compared with any other competitor stores), fast delivery, courtesy and friendliness of call center managers, as well as a wide range of online hypermarkets.
On the other hand, they leave feedback about Kotofoto and negative. They talk about the sale of defective products, as well as the fact that they were sent to used equipment under the guise of a new one. How reliable are such statements, everyone must decide for themselves. Another reason for the dissatisfaction of buyers of goods at the Kotofoto store is the institution’s working hours. For example, those who want to make a complaint about defective or defective goods should get to the representative office no later than seven in the evening. Not every working person will be able to keep within such a framework. Also, some customers complain about the long delivery.
Contacts
Although Kotofoto is an online store, it also has real offline trading sites. Although they are few. The location of the central stores "Kotofoto" - St. Petersburg. The address of the main point of sales is Moscow. Also, outlets of such a plan are open in some other settlements. In most other cities, you can only find points of delivery of goods. This, in general, is also not bad, because having ordered goods on the Internet, you can pick them up directly from the Kotofoto collection point in a short time. The address of the nearest store or point of delivery can be found on the official website. So you will definitely save your own time.
In addition to visiting stores in the regions, it is possible to place an order on the company's official website. This method is considered by many to be the most preferred.
You can also find out everything that interests you by calling one of the phones that are listed on the official website of the online store.
Conclusion
Kotofoto is an excellent online electronics store that has already become a favorite for thousands of regular customers. They are attracted by fast delivery, low prices and high quality service. Also, you will be pleasantly surprised by the assortment of the Kotofoto store. Tablets, smartphones, household appliances, goods for home, children and animals - all this is only a small part of what you can find on this resource.
Thousands of people have already managed to save money by shopping at the online hypermarket in question. Still think, is it worth you to join them? The information in this article will help you make the right decision. Make choices you don't have to regret later.