Despite its youth, payment systems are increasingly involved in the daily lives of modern people. The Russian payment system QIWI, which appeared relatively recently, managed to acquire an impressive number of fans. Users speak of QIWI wallets as simple, functional and reliable financial assistants.
But, like any technological novelty, the QIWI payment system is still imperfect, and small failures also occur in it. Sometimes this is not so much failures as impatience or distrust of users, for whom electronic payments are new. Therefore, most wallet holders liked the convenient service from Qiwi - payment verification.
Checking payments is very simple, for this the creators and developers of the site have provided several ways.
The status of the operation in your account on the site
If the operation was performed directly through the Kiwi website, payment verification can be carried out immediately. The status of the completed operation is displayed in the "Reports" tab of your personal account. In this tab, in chronological order, all completed transactions and payments that are made at the moment are displayed.
You can use the filter and select the desired payment period. When you select a transaction, a window opens with a detailed description.
How to check the payment according to the check
Controlling a check with the help desk is one of the most common ways a Qiwi payment is verified. The terminal must provide a check when depositing cash or making any transaction. If the document is saved, you can take the necessary data from it to track the payment status.
Checking "Qiwi" payment by check is made in the "Help" section of the payment system website. Here you need to select "Payment Verification". A special window will open immediately in which the user will have to type in the details.
The following data will be required: terminal number, phone number of the wallet owner, date of transaction, special transaction code, which is always indicated on the check.
After filling in all the fields, you need to click the "Check" button and immediately get acquainted with the details.
Checking the payment status in the mobile application
Many QIWI wallet holders who use the mobile application have noticed that reports on completed transactions are received automatically in the form of push notifications. If suddenly this does not happen and doubts creep into the soul, it is worth looking into the QIWI Wallet, where payment verification can also be carried out.
Qiwi-wallet in a mobile application will seem even simpler and more convenient to any user than the qiwi.com website. Here, right on the main page, there is a button “Payment History” with a very convenient filter. Select the desired tab and period and look at the status of the operation.
Support call
If the phone is at hand, and the mobile application is not installed in it, it is worth trying to call the support service operator. To do this, keep a check handy. You will have to voice the necessary details from the check to the operator. You should be careful and not make mistakes in the numbers, otherwise the operator will not be able to help.
If you know that the operation is accepted for execution, but has an incomplete status for more than 15-20 minutes, you can again contact the support service and find out the cause of the problem. The operator will receive the data from the check and read the necessary information.
If the payment failed
Almost all transactions made through the Kiwi terminal are completed within 15-20 minutes. But there are exceptions when the payment is delayed. When the operation is not completed for more than an hour, you should worry about the fate of the funds and use one of the qiwi services - payment verification will occur within a minute using any method.
If, nevertheless, an error occurred and the funds were not credited to the address, it is necessary to draw up a support service request. To do this, the wallet holder will have to enter his personal account on qiwi.com and fill out the appropriate form with the details. Of course, you need a check.
Perhaps a faster solution to the situation could be to contact the counterparty to which the terminal belongs. His phone number is also on the check.
If you have other questions
The Qiwi wallet service involves helping the user with any questions related to transactions, the safety of his own funds, changing the PIN code and other problems. To do this, you can at any time use the "Help" section on the official website of the payment system. The Qiwi service Payment Verification has repeatedly proved its worth and has wallets holders in it.
The help desk, part-time support service for Qiwi wallet holders, will be happy to answer any user questions online.
QIWI payment system, like any other modern financial instrument, is imperfect. But it has a lot of advantages and is constantly evolving. This approach promotes trust in the system by Russian and foreign users.