Communication is an interaction between people that occurs on a verbal and non-verbal level. In order to be successful, you must be able to properly build their behavior. This can be useful in business, in personal life, and in a friendly company. To help people who want to become good interlocutors, psychological methods in communication can come. In addition, knowledge of some tricks contributes to success in business negotiations or a dispute that arises, which is important for businessmen, and especially for senior employees.
In communication, a person perceives not only what he hears, but also other nuances of behavior, even at an unconscious level. Through gestures, facial expressions, posture and other non-verbal means, the interlocutor conveys what he wants to say. When communicating , the human senses receive some emotionally colored signals that remain in the subconscious and determine the attitude to the speaker, as well as to the information that he is trying to convey.
Psychological techniques for influencing a partner will help increase the effectiveness of relationships with business partners or will bring success in personal conversations. One commonly used method is to relieve stress. For this purpose, usually they say pleasant phrases (compliments) of a personal nature or joke (but not ironically) to establish contact.
You can use the following psychological techniques in a conversation. So, when communicating, it is recommended to name the interlocutor more often. This is one of the most pleasant words for any person. Therefore, the positive emotions that it evokes, even at a subconscious level, always return to the one who uttered it.
To position the interlocutor to oneself, it is recommended to apply such psychological techniques as a “kind smile” or “relationship mirror”. People on whose faces we see a friendly smile and a friendly expression, automatically begin to be regarded as like-minded people. This method can be used by the boss and his subordinate so that his instructions are not executed under pressure, but as if by the employee’s own will.
The psychological methods of persuading a dispute will help opponents resolve the conflict quite diplomatically. The "direct approach" method is quite popular in this case. It implies, first of all, respect for the personality of the interlocutor. In addition, short, clear phrases are used here, the transition directly to the point.
Admission "joining" is considered one of the most effective. In order to compose the interlocutor to himself, it is necessary to "reflect" his pace of speech, the strength of his voice. In addition, the desired effect can be achieved using non-verbal means, for example, repeat the interlocutor’s pose, facial expressions, and feel his mood.
Psychological techniques are a way to establish contact with the interlocutor, conflict resolution constructive method. As a result of this, one can achieve quite large successes in business or in personal life. It must be remembered that one of the main rules here is to show respect for the personality of another.