Most Internet users sooner or later try using it to order various goods with delivery. Most often recently began to be used on AliExpress. On it you can find a large number of goods at low prices, which, even if transportation is necessary, are cheaper in cost than in ordinary stores.
Problems signing in to AliExpress
In November and December 2014, many users had a big problem, they could not get to the site due to the fact that AliExpress was blocked. This was very unpleasant news for many users, especially those who were expecting parcels with paid goods or whose time was running out for the transaction.
During the malfunction, users came up with several ways out of this situation:
• Change the browser. Many users wrote that Opera and Yandex.Browser loaded the AliExpress page.
• Using Turbo mode. In it, loading occurs without animation, which significantly increases the speed of connection to the server.
• Change of IP address as a result of using various programs or anonymizers. This method helped, since AliExpress was blocked only for users from Russia.
Causes of Problems
After troubleshooting a lot of time has passed, but the true cause of access problems is still unknown.
The network discusses two options by which AliExpress was blocked:
• The blockage occurred due to the prescription of Roskomnadzor, which found on the website an advertisement for the sale of smoking mixtures. There is also information that this has happened more than once and, possibly, will happen more than once.
• The problem is in the authorization path. To get to the server in China, you need to overcome registrations in Europe and the USA. There was a problem with routing that caused problems. This problem may also recur later.
What should I do if authorization on my account fails?
Technical or legal issues with the site are far from the only reasons for denied access. The most common problem is that during authorization, a message appears that your AliExpress account is blocked.
The appearance of this problem is due to several reasons:
• You have been recognized as a fraudulent buyer.
• You did not complete the account verification procedure.
• System crash.
If you have not passed the registration confirmation, then you can correct the situation. On the page with a message about blocking your account, you can find 4 links. You need to go first and download a scan of your passport. After that, the application for access will be considered. The situation may be more serious if you provided an invalid mail address, only partial access will be restored to you so that you can reach the package from AliExpress and, if you receive defective goods, you can send a claim.
AliExpress Store Failures
As it turned out above, a failure can represent not only a complete failure of the site to load, but also a blocking of access to your personal account. The most important rule in such cases is not to panic. If the failure continues for several hours, you can write to support. Just remember that the appeal must be done in English, since the support service currently exists only on a foreign server. Despite everything, the online store AliExpress is still one of the most popular shopping portals. Its advantage is that the support service is trying to quickly respond to requests, and the developers are trying to make the portal better. We hope that we were able to help you with some questions that may arise regarding this store.