Recommendations and reviews have always played a big role in the service sector. Whatever the task, a person always tries to find a specialist who has a good reputation and extensive experience in solving such problems. This is especially true, for example, in such areas as repair work. If you need to carry out, say, tile laying, you can order this service by asking people you know who did this work for them. A similar principle works in many areas of business.
Recommendations as the basis of the project
However, if the feedback and advice of friends for each of us is “spontaneous”, “episodic” in nature, then the creators of the service “Profi.ru” (which we will provide further comments on the text) decided to build a whole business on this. They simply used the idea of recommendations, combining them on the basis of a single service, which makes it possible to learn more about a particular specialist.
Despite the simplicity of the idea and its seemingly obvious nature, such a service has pleased millions of users. This, in turn, ensured the popularity of the project, made it popular in the market and successful.
In this article we will talk about what Profi.ru is all about. Reviews of people who used the services of the service, as well as those who performed some work as specialists, play a huge role in our description. Therefore, having studied this article, you can learn more about this project and at the same time understand whether it is worth using its services. And now we will bring to your attention the general characteristics of the service.
About Profi.ru
The reviews that we found in the process of preparing the material indicate that the service we characterize is relatively new in the domestic Internet market. Rather, he simply “reborn” into a new, single service from several older projects that also had commercial success. Nevertheless, the service managed to successfully serve more than 600 thousand customers back in 2013. Then, according to the information clip posted on the company's website, 94% of all users were satisfied when they received the contacts of the specialists they needed.
In fact, today the project acts as a catalog of people who are ready to take up this or that work. Moreover, unlike large bulletin boards and search engines, where you can also find thousands of offers from experts, the main feature of the Profi.ru service is reviews. People who have already used the services of a master left their recommendation, which you can familiarize yourself with. In turn, by ordering a wizard, you will do the same so that the next person can turn to him for help.
The service model is somewhat reminiscent of a giant word of mouth, which is tuned exclusively for objective information and reliable information about any employee.
Customer benefit
The benefits that an ordinary user working with a company receives are enormous. First of all, it is reliability. If you want to carry out repair work in your apartment, but are afraid to trust this task to random people, the Profi.ru service will come to your aid! After reading the reviews and finding out the details of the qualifications of a specialist, you can more accurately choose a real master who will help solve your problem.
The service is responsible for the accuracy of all data posted regarding the employees, which allows us to talk about the conformity of the stated information in the questionnaire with the real skills of a specialist.
In addition to finding a reliable artist, the service provides you with a tool to protect your interests! Indeed, if the work is done poorly, you can always influence the wizard and threaten him to contact the Profi.ru support service. The reviews of the employees found by us show that this is a normal situation, and if the master is really wrong, he can be influenced in some way. With ordinary workers who simply “disappear” the next day, this cannot be done.
Plus, of course, the service allows you to be confident in the person who will work for you. And this is also important.
Benefits for Workers
In addition to the benefits for ordinary customers, as the reviews on Profi.ru work reviews show, the service provides good conditions for people who are looking for a part-time job. If you are a really good specialist, you will be sure to leave a good review and, thus, you will be more competitive in the labor market. And this, in turn, opens up new opportunities for earning on the basis of this service. It would be more difficult and probably more expensive to search for customers in the way we are used to.
Verification procedure
As we have already noted, the company conducts a special audit of each specialist. This is done so that the client can be sure that he will deal with the person whose profile he read. Such verification takes place in a couple of steps. The first is to familiarize oneself with the previous work of a specialist, search for reviews at the old place of work, the second is to question the user, interview him in order to understand what kind of person is in front of us, what motives he is motivated by when joining the company.
The general purpose of this procedure is clear: you need to check who the company accepts into its ranks.
Guarantees
Of course, the service guarantees that all the information left about the specialist corresponds to the real state of affairs, and at the same time does not use any kind of falsification regarding this or that artist. True, the specialist always bears responsibility for the quality work performed, since the service acts only as an intermediary.
Naturally, if the client was unsatisfied with the way the service was provided to him, he can leave a corresponding review about the employee so that his future customers understand who they are dealing with. With this “natural selection”, the contractor will be squeezed away from the list of service workers.
Types of services
What can be ordered using the services of Profi.ru? Employee reviews note that a lot of activities are available on the site. All these are real experts who will help you. The list of employees includes tutors, musicians, sports trainers, car repair specialists, workers for the construction and repair work in the room, and many others. Each of the headings is divided into several areas. Thus, at any time you can choose for yourself a highly specialized artist who has a good reputation and a lot of positive recommendations.
Customer reviews
What do users who ordered specialists on this site report about the project? Most of them first of all report an interesting and useful idea, on the basis of which the service functions. Judging by the comments, he really simplifies life, making it possible to choose an artist for his order, focusing on reviews from his previous place of work. In addition, this model of work does provide some guarantees that the craftsmen will not disappear the next day by stealing building materials (for example). Positive recommendations really praise the idea, speak well of the project.
On the other hand, there are a number of negative comments. They mainly come from customers who are unsatisfied with the quality of work. They testify that the company was not able to solve the problem, and the master, despite all the positive recommendations, could not perform the work done in a quality manner. This shows that even their verification system did not help.
Reviews of specialists
On the other hand, there are reviews of masters about Profi.ru - people who fulfill customer orders. These are, first of all, repair masters, tutors, car mechanics and other specialists. Among them, we found some comments showing a negative attitude to the service. The main reason for such reviews is too high a commission.
Indeed, according to the rules of the system, an employee must give 20% in favor of Profi.ru from each completed order. Reviews about the employer of some participants in the system call this a too high commission for services.
Moreover, the minimum amount for such a payment is 500 rubles. It often happens that small work (for 1000-1500 rubles) is simply unprofitable for the master because of such a high commission. Therefore, such people (especially if they really have a high level of professionalism and knowledge of their business) will not work with such an expensive service.
However, other specialists, on the contrary, praise the service, note the simplicity in its work and the ease with which clients are located at Profi.ru. Testimonials from experts also show that the system allows you to deal with inadequate customers. After all, some people sometimes unreasonably threaten a specialist with negative reviews. In such cases, the administrator serving Profi.ru helps to resolve the issue. The reviews show, however, that this does not always help. The artist’s reputation can be seriously damaged if he comes across a client with whom a common language cannot be found.
conclusions
So, we have outlined in general terms the model by which the service of searching for specialists in a particular field works. And regarding this, a couple of conclusions can be made. Firstly, the system is really convenient and useful for customers. If you need a good specialist, you can turn to this service and find one.
Secondly, if you are an employee and are looking for customers, this platform can provide you with an influx of new people who want to use your services, you will have a job at Profi.ru. At the same time, employee reviews indicate that you should be careful, since the system model does not provide for the protection of the contractor. So if the client simply does not want to give you a positive review, it can easily ruin your entire reputation. Otherwise, the system works perfectly, which is confirmed by its popularity and stable growth.