The touchpad does not work on the laptop: the main reasons and their elimination

The problem with the touchpad not working on the laptop is familiar to many users. This failure can have several different reasons, and their solutions range from the banal repair of the house to the trip to the service center. In this article we will consider the main reasons for the termination of health and possible solutions.

Pollution removal

If the touchpad does not work on the laptop, it is not necessary to immediately contact the service center. The reason may be a simple contamination of the touch panel, which should be disposed of. About five percent of breakdowns are precisely in this. To find out if a user's laptop is on the list of devices with such a reason for refusing to work, you should soap the swab and wipe it thoroughly. After this, use a damp cloth to remove any soap residue and wait for the panel to dry. Such a simple operation can save a person from contacting a service center. Cleaning can be saved when touched the touchpad with greasy fingers or wet fingers. Doing this categorically is impossible in any case.

why the touchpad does not work on a laptop

System check

When the user discovers that the touchpad does not work on the laptop, and cleaning did not help, the next step will be to look for the cause inside the operating system. To do this, you need to find the device manager through the Start menu. After that, in the system devices, select the row that is responsible for the touch panel. Double-clicking on this item will open a window with all the necessary information. Below will be written information about the health of the device. If the inscription tells that everything is normal, then the reason for the refusal to respond to human movements lies elsewhere. In any case, if the touchpad does not work on the laptop, then in the same menu you should check the installed drivers. Go to the appropriate insert and check the version of the provisioning files. It should be above 1.0, and it is best to update them. To do this, go to the official website of the laptop manufacturer. All large companies provide the ability to download drivers from the appropriate menu, just find the necessary files.

touchpad on laptop scrolling not working

The most commonplace decisions

Among the reasons why the touchpad does not work on a laptop, one should not immediately discard the possibility that it was simply accidentally disabled. Checking such a version will take several minutes, but it will help save money. The user can bring to the service center, and unscrupulous people will take the money for the usual inclusion of a combination of keys or in another way. To get started, through the Start menu, find the utility that controls the touch panel. If it does not detect a trip, then check the sensitivity. A minimum indicator of this parameter may create the feeling that the touch panel is broken. Often the reason why the touchpad does not work on a laptop can be even more commonplace. In some models of devices, there is a shutdown key right on the panel in the corner. Also, the user could accidentally press a combination of Fn and F1-F12. Each model has a combination of keys that disable the touchpad. All of these actions can be traced through the utility described above. You should also try to disconnect the mouse from the computer, so that a conflict arises within the system.

the touchpad does not work what to do

More demanding solutions

If the user found that after the update the touchpad does not work on the laptop, then the above methods of solving the problem should help. Only here often there are breakdowns of the touch panel, which can not be solved by artisanal methods. These include mechanical damage to the touchpad. You can fix only the lightest of them, otherwise the user is waiting for the purchase of a new touch panel with subsequent replacement. If the user sees scratches, dents and similar mechanical influences in this area, it is best to contact a service center. The second obvious problem may be disconnecting the cable going from the motherboard to the device. Connecting it will help resolve the health issue. It should be noted that inexperienced users are not recommended to try to disassemble the computer on their own. There is a risk that you will cause more serious damage than breaking the touch panel.

touchpad does not work on laptop

Partial troubleshooting

It often happens that scrolling the touchpad on a laptop does not work, and the rest of the functionality is normal. Uninstalling drivers and reinstalling them from an official source, preferably the latest available version, helps to solve a similar problem in most cases. If some functions have failed due to physical interference, then it is better to rush to the service center. Such cases include liquids entering the touch panel, especially if they contained dry substances. Another reason why the touchpad scrolling on the laptop does not work and the touch panel is full may be the motherboard. If, when connecting a mouse or keyboard via USB ports, a partial or complete cessation of the touchpad functions is noticed, then you should contact professional wizards. Independent intervention in the operation of the motherboard can only worsen the situation with your computer at times.

after updating the touchpad does not work

Common problems for some models

People are often lost when they notice that the touchpad does not work on the laptop. What to do in this case, the device model will tell. For many companies or their individual series, there are typical problems in this direction. For example, cheap ACER models often suffer from a touch panel shutdown. The solution lies in changing the settings of Bios, but without the appropriate knowledge, changing the parameters in this subsystem is also not recommended. It is better to contact people with knowledge among friends or, in extreme cases, go to a service center.

The Asus K53S range often suffers from a weak touchpad. Even a small mechanical contact can lead to breakage, which should be paid attention to the owners of such laptops. HP and Lenovo branded devices should be cleaned in the area of ​​the touch panel. The above methods to bring the touchpad back to normal should help most people.

Source: https://habr.com/ru/post/C11948/


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