Cetelem Bank is a subsidiary of Sberbank of Russia. This bank operates on the basis of the issued license, and today it is represented in seventy-seven regions of the state. This company offers a large number of various car loans. At the same time, it is interesting to note that most of the programs for customers are developed as part of a joint interaction with automotive manufacturers. Let us consider in more detail the advantages and conditions of lending in this bank, from the reviews we find out what customers think about it, and also find out whether it is worth taking a car loan there.
We will review the feedback on car loans in Cetelem Bank in this article.
The main advantages of Cetelem Bank
The main advantages of this financial institution are:
- Almost instant decision-making on the issue of car loans, which on average requires a maximum of fifteen minutes to one day.
- Car loans are issued using the minimum package of documents, which includes the passport of a citizen of the Russian Federation along with a driver’s license.
- Signing a loan agreement at the request of the client can occur directly at the car dealership, which is a partner of the bank.
- Various options for debt repayment, as well as a large number of points for fast customer service.
Car loan interest rates and services by Cetelem Bank
According to reviews, a car loan LLC Setelem Bank is popular.
The conditions are different. So, the loan amount, as a rule, varies from the tariff plan and the selected program. The minimum size is one hundred thousand rubles, and the maximum is five million. The term of issue is provided from one year to five years. Down payment should start at twenty percent. Consider the interest rate on a car loan from Cetelem Bank.
Since this year, there are several programs designed for the purchase of new cars, and for the purchase of used equipment. Thus, the following programs are distinguished:
- "Standard." Under this scheme, the minimum size of a car loan is five million rubles. At the same time, the range of annual rates ranges from twenty-three to twenty-seven percent. The required minimum initial contribution is twenty-five percent.
- "Express". The maximum size of a car loan in this program is one and a half million rubles. The range of annual rates results in at least twenty-two percent or more. And the minimum initial contribution, as in the previous case, is required in the amount of twenty-five percent. Car loan insurance at Cetelem Bank is required.
- With residual value. A car loan under this program is issued in the amount of up to three million rubles. The range of annual rates ranges from twelve to thirteen percent. As for the minimum down payment, it is twenty percent.
It should be emphasized that, according to the Express program, Cetelem Bank issues car loans in smaller amounts, but at the same time their registration is much faster. Among other things, for each program, individual tariff plans are offered, such as Reliable, Online, Easy, Standard, Profitable and Affiliate. Reviews on the car loan in "Cetelem Bank" are available in large numbers.
For each tariff plan, interest rate values are calculated depending on the size of the down payment. Thanks to the assistance of car manufacturers, the following programs are offered:
- For Skoda and Audi brands, the applicable annual rate is twelve percent.
- For cars like Opel, Suzuki, Mitsubishi, Chevrolet and Gilly, twenty-one percent.
- The annual rate for Hyundai and Kia is twelve and a half percent.
- As for the Ford brand, in this case a range of rates from one to twelve percent is used.
- For Lifan, twenty-one percent.
- For Lada and Volkswagen - thirteen percent per annum.
- UAZ, GAZ - fourteen percent.
Car loan interest rates are calculated in accordance with the government subsidy program. In the above data, rates are also indicated with their account.
There are also reviews of employees about a car loan at Cetelem Bank.
Vehicle and customer requirements
In order to get a loan for a car, a client must match the following description:
- A person must be a citizen of the Russian Federation.
- It is required to have a permanent residence permit in the region where the bank branch is located. The presence of a temporary residence permit is suitable only for military personnel, but at the same time its duration should not end earlier than the loan agreement.
- The client must be between eighteen and seventy five years old.
- It is important that the length of service is at least one year, and in addition, a person must work in the same place for at least six months.
- You should also have a positive credit history. Car loan terms at Cetelem Bank can be clarified on the official website.
You can buy a new car under various programs without any restrictions. But it should be emphasized that the state car loan program of preferential type applies only to cars worth up to one million rubles. Cars, the value of which exceeds the specified amount, are purchased at standard interest rates of the financial institution, excluding discounts. This is confirmed by the feedback on the car loan in "Cetelem Bank".
For used cars, loans are issued if the vehicle is not older than five years and is produced by a domestic manufacturer. In the event that the car was manufactured by a foreign company, then its age for obtaining a loan should not exceed ten years.
How to get a car loan at Cetelem Bank?
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The car loan procedure includes various stages:
- Collection of initial documents that are necessary for a positive decision from a bank on a loan.
- Submission of the application and subsequent pending preliminary decision. As a rule, Cetelem Bank spends no more than one day to receive a response. In some situations, a decision is made in fifteen to twenty minutes.
- The process of familiarization with the partners of the company from whom you can buy a car.
- Choosing the right car and interior.
- The procedure for agreeing on the brand, model and cost of a car with a credit institution.
- Conclusion of an agreement with the seller of equipment on the sale of a vehicle.
- Making a down payment along with receiving the necessary securities from the seller.
- Conclusion of a car loan agreement with Cetelem Bank. The conditions of the pledge are fixed in the loan agreement.
- Receiving the ordered car, its insurance and registration.
- Transfer of additional documents to the credit organization.
Reviews on the car loan of Setelem Bank LLC are presented at the end of the article.
Package of required documents
In order to submit an initial application to the bank, the client will need the following documents:
- Passport of a citizen of the Russian Federation.
- Driver's license.
- In the event that a used car is being bought, a certificate of seniority, as well as the amount of the official salary of the borrower, will be needed.
As part of the conclusion of the loan agreement, the above documents also include:
- Providing a copy of the contract for the sale of a car.
- Certificate in the form of an invoice on the cost of the machine and the additional services performed
- A certificate that will confirm the payment of the down payment.
After the vehicle registration process, the bank must transfer:
- Original vehicle passport.
- A copy of the CASCO insurance policy.
Reviews of employees about car loans at Setelem Bank are of interest to many. We will also consider them.
What information does the contract include?
This document includes:
- Information about the financial institution and the borrower, including various details, for example, passport data with the address and contact phone number.
- Information about the amount of the loan provided, and in addition, about its term and used interest rate.
- The purpose of lending, the use of funds by Cetelem Bank has the right to control.
- Information about the collateral, that is, about the vehicle with the basic parameters of the equipment, such as, for example, make, model, number and the like.
- Information about the rights and obligations of the parties, as well as possible actions in situations of unforeseen occurrences, and in addition, on options for resolving certain disputes.
Auto loan life insurance at Cetelem Bank
CASCO insurance policy is drawn up at the expense of the vehicle owner. At the request of the client, the amount of the premium for the first year is included in the total amount of the loan. In other periods, an installment insurance policy is not allowed. So, to apply for a policy, you need to contact an insurance organization that is a partner of the bank. A list of such companies can be found on the official website of the institution. In addition, for the CASCO registration procedure, it is necessary to prepare various documents, such as a copy of the borrower's passport and car, as well as a certificate of registration of the car.
After the submission of all the required documents, the selected organization will conclude a car insurance agreement between the company and the car owner in accordance with the agreed conditions.
Early repayment of a car loan at Cetelem Bank is possible. About it further.
How is the debt paid?
You can pay the debt without commission as follows:
- Through the operators of Sberbank.
- Using terminals and ATMs of the same institution.
- Using the Sberbank Online service.
Payment with an additional commission may occur through:
- Other financial institutions or ATMs.
- By Russian Post.
- Through the terminals, or the Qiwi wallet.
- Through the terminals of the Eleksnet and Rapida systems.
- By deducting the amount of the monthly payment from the salary, which is convenient enough for cardholders who are serviced by Sberbank. For this, a statement should be written at work, according to which on the indicated date the necessary funds will be debited from the payment instrument account automatically. In the event that at the required moment there is not enough money on the card, then a message will be sent from Setel Bank asking for urgent replenishment of the balance.
Early repayment of a car loan at Cetelem Bank: reviews
According to reviews, full or partial repayment of an early payment at Cetelem Bank is permitted only subject to coordination of its actions with the organization. This requires one month before the expected date to send an application for early repayment to the bank. Filing such an application is possible through a personal account on the website, or as part of a connection with a telephone service or it can be done in person at one of the bank's branches. Then it remains to make the amount necessary for repayment of the debt ahead of schedule to the account number of the loan agreement.
It is important to note that the indicated amount includes the balance of the principal debt according to the interest accrued over the past period. When the specified date arrives, funds are debited from the client’s account automatically. The occupier is additionally informed about this. This is confirmed by the feedback on the early repayment of a car loan at Cetelem Bank.
In case of partial payment to the main loan agreement, an additional agreement is drawn up, which reflects the change in the amount of the monthly payment, due to overpayment of interest.
Late payment
In the event that a delay in the next payment is allowed, a penalty is charged from the borrower, the amount of which is determined by the loan agreement. The process of calculating penalties occurs until the necessary debt is paid off.
If, within thirty days, the borrower who has delayed does not deposit the funds necessary to pay the debt to a personal account, then Cetelem Bank has the right:
- Require the borrower to pay all remaining debt. This financial institution must inform in writing.
- Transfer debt to third parties, as well as to various collection structures.
- Turn to the court, demanding the seizure of the security car in order to further sell it to pay off the debt.
It is important to note that obtaining a car loan at Cetelem Bank is impossible without a CASCO policy. In addition, you cannot apply for a loan without making an initial fee. So, the first installment, as a rule, is twenty percent. Thus, obtaining a car loan at Cetelem Bank is possible at low interest rates, but subject to payment of the down payment, as well as to issue a CASCO policy.
This bank offers its customers a variety of various programs, which experienced employees help to understand. A distinctive feature of the presented credit institution is the possibility of obtaining a car loan for a new car while providing a minimum number of documents. We will now find out what customers who have happened to cooperate with him think of Setel Bank.
Customer Opinions
Reviews on car loans in Cetelem Bank are presented in large numbers.
Unfortunately, they are mostly negative. So, people call this financial structure a terrible bank and do not recommend contacting it at all. For example, it is said that when refinancing, “Cetelem Bank” calls customers one amount, and when borrowers come to close the debt, they are disclosed figures several tens of thousands of rubles more. Employees of the bank can explain such a rapid increase in debt, for example, with an allowance for early repayment of a loan. Such violations, according to customers, this institution allows itself even though nothing is indicated in the agreement on such allowances.
Reviews about life insurance for a car loan at Setelem Bank are also negative.
In their comments, people write that this financial institution often issues fines to customers for allegedly inopportune CASCO insurance documents. And this happens against the background of the fact that in fact all the necessary papers have been sent long ago. At the same time, when trying to contact the client’s institution, they promise to connect with the office worker, but in the end the call is simply dropped and the amount written off for the fictitious fine is not returned. Therefore, it is not at all surprising that there are so many dissatisfied reviews about this banking structure in the network in which people who took a car loan advise others to bypass the bank. We also provide feedback from employees about a car loan at the Setelem Bank of Tyumen.
He deceives his customers with interest rates. For example, people took out a loan at six percent per annum, subject to all the required conditions. But immediately at the time of signing the contract, the interest rate increased sharply two and a half times. In such situations, to the question of borrowers about where the originally promised six percent is, bank employees give slurred and inadequate answers. Having a similar experience with Setel Bank, many people believe that this financial institution simply does not value its reputation, much less value its customers.
Among other things, in the comments there is often dissatisfaction with the fact that bank employees are rude to customers when communicating, and many examples related to car loans once again confirm that this organization is trying in every possible way to extort money from people.
Thus, based on the feedback of people who collaborated with him, we can say that this financial structure is not famous for the respect of its customers, therefore, when signing a car loan agreement with Cetelem Bank, you should be well acquainted with all the conditions that this financial organization offers.