Online stores of household appliances and electronics are increasingly attracting customers. Over the past few years, this market segment has been actively developing. At the same time, many stores created in the Internet space have existed for more than 5 years, however, only now they have begun to gain due popularity. Online commerce is practically no different from ordinary hardware stores. Many users, on the contrary, note the convenience in using such a system. Comfort is associated with the fact that the necessary device can be obtained with home delivery. Moreover, all products are also covered by the warranty period, as with a regular purchase.
Electronic store "OGO" - one of such popular online sites. Today, she cooperates with all popular services and offers favorable conditions for the purchase of not only household appliances and computers, but also goods for the home and garden. The assortment of the store has more than 25 thousand different products at attractive prices. To attract the audience of customers, promotions are constantly held and promotional codes for purchases are distributed, which significantly reduce the cost of production.
Reviews about the OGO store can be read on various Internet portals devoted to reviews of online services. The store is one of the oldest in the Russian Federation. Unlike many other services, it also has sales outlets for selling products in several cities of the country. The buyer can visit them and make sure of the quality of the goods and guarantees for them.
About company
Reviews about the OGO store can be found on many resources. Both buyers and employees of the company note the high quality of products and modern standards of service for all customers. The store has been operating since 2010. Initially, there was a point of sale located in a shopping center in Moscow. Later, the founders decided to develop the network and created an online store. This allowed entrepreneurs to increase sales volumes.
With revenue growth, the site began to grow more and more. New product categories were added. Initially, the online store positioned itself as a place for the sale of computer equipment and components. Today it presents over 50 different categories of products. The expansion on the Internet allowed opening several points of sale in Moscow, as well as in Chelyabinsk.
Quality certificates
Reviews of the OGO store on the Web also note that all the goods offered for sale are certified in the territory of the Russian Federation. The company does not sell items that were illegally imported into the country or do not have an official brand, as well as a service center. All products pass control. On the store’s website you can find quality certificates from major manufacturers.
It was with them that the OGO store concluded contracts for the supply of goods of various categories. The attached certificates indicate that the organization is the official representative and distributor of the partners' manufactured products. Due to the large logistic chain in a number of cities, the company can also provide wholesale deliveries to the buyer in the desired region.
Online Store Benefits
Reviews of the OGO store on the Internet highlight the many advantages of the distribution network. Of the main stand out:
- Competitive low prices on most items.
- Convenient reservation system for up to 48 hours.
- Many pickup points.
- All items are shipped under warranty.
- Real update of the remaining goods.
- Courier delivery in Moscow and the region.
- Legal checkout with further warranty support.
The online store places great emphasis on transaction transparency and high quality service. This is done in order to gain customer confidence. As many users note, they often come back to make purchases on this network. Customers explain their choice by the fact that in addition to high quality goods and discounts, there are also cashback programs.
Where are the shops located
OGO stores in Moscow are located in two places. The first building is located on Teatralnaya Alleya, 3, bld. 1.
This is a large hypermarket with an area of more than 100 square meters. meters. It presents various categories of products and brands. It is worth noting that all the offered promotions and discounts on products are also valid in stores at the indicated addresses. If you wish, you can book a product and pick it up from any place convenient for the client. The second room is located on the street Zolotorozhsky Val, d. 4, p. 4.
Customer reviews of the OGO store also note that store personnel are always active. Employees strive to help customers make choices and, when placing an order, check products and explain all the nuances of their use. You can get a consultation on the official website.
How to buy a product
Customer reviews of the OGO store in most of the comments indicate that there is a convenient form for registering and paying for a purchase on the company's website. To do this, select the product you like from the catalog and add it to the basket. If desired, you can compare the characteristics of technology and electronics. Function also access in the basket.
After the selection is completed, you need to make a purchase. For this, a convenient form of payment is selected. If courier delivery is used in Moscow or the region, then you can use cash. When sending goods to another region, it is necessary to fully prepay for it. After the transaction is completed, the specialist will contact the client and specify all the conditions of the purchase for confirmation.
Reviews about the computer equipment store OGO note a quick settlement system. When booking a product for pickup, you can pay for your purchase when visiting the store. On-site opportunity to unpack the goods and check its performance. A warranty card for servicing is issued immediately. The company fully complies with the terms of the legislation in the field of the sale of various types of products, their services and returns.
Delivery and pickup
Customer reviews of the OGO online store say that you can receive a product in several ways. For residents of Moscow, the Moscow region and Chelyabinsk conditions are provided for pickup. To do this, when placing an order in the basket, note the corresponding delivery item. In addition, residents of these cities can receive goods through a courier. This method is completely free. Within 1 business day within the specified time, the company representative will deliver the order to the specified location.
For residents of other regions of the country, delivery is provided to various courier services. You can select them when placing orders in the basket. The maximum delivery time depends on the remoteness of the place where you need to bring the package. Usually transportation of products does not take more than 14 days. The parcel after its dispatch can be tracked by the track code that appears as soon as the goods are sent by the postal service.
Loyalty program
About the electronic store "OGO" the reviews of employees are positive. Workers note good conditions and frequent rewards for fulfilling sales plans. As for customers, they also receive various bonuses. The main system of discounts is formed according to the loyalty program. In order to use it, the customer must make a purchase through the online store. Further, an electronic code of a loyal card will be linked to his account.
Its feature is that when making further purchases, for every few rubles spent, 1 point is credited to the account. As a result, the accumulated amount can be spent on a discount by paying points for goods 25% or 50%. Bonuses themselves after making a payment are accrued exactly through knocking. You can track them in your account on the official website of the online store. When registering, be sure to include a mobile phone number. There is an additional bonus program. When paying for goods in cash at the pick-up point, the client receives 20% more points.
Warranty service
Customers in the reviews about the employees of the OGO store ”positively describe the experience when contacting service centers. The product may have a factory defect, as a result of which such a hidden breakdown is not immediately detected. To solve such problems, the company sells products that have the appropriate certification. The main condition for the return of goods, exchange or its warranty repair is to comply with the terms of circulation. It is necessary to submit an application for this action to the store within the first 14 days from the date of receipt of the product.
Refunds are made by law. If the equipment is found to be defective at the conclusion of the service center, the employees of the online store will take it back and make settlements with the buyer. Other grounds for return are also spelled out in the Consumer Protection Act. Additionally, the company offers for sale computers of its own assembly. They are covered by an extended warranty of 2 years.
Testing Technique
The feedback on the OGO online store in Moscow from customers is positive in terms of checking the goods. When visiting the store, making a purchase, the client can make sure that the products are working. For this, each store has a special stand for checking equipment. If necessary, users can also seek advice on a matter of interest. At points of sale, exhibition samples of each item of goods are installed. In the case of the acquisition of sophisticated digital technology and electronics, the visitor can test the equipment he likes before buying.
Additionally, there are services for setting up equipment and installing the necessary software on personal computers or laptops. Licensed operating systems can also be purchased on site. Within one hour, the wizard will install the OS, as well as download and install the necessary programs into the computer. A similar service is offered for buyers of tablets with smartphones. Company employees do not use pirated software. Activation is carried out either on the spot with the buyer, or independently.
Work with corporate clients
Reviews about the OGO store in Moscow can be found from corporate clients or legal entities. This category also actively cooperates and purchases equipment and electronics on a wholesale scale. This is because the online store has low prices and a discount system. For registration of a large volume of products, company representatives need to contact the sales department manager. All conditions are discussed.
The points of delivery of goods to a specific region are discussed with customers. The store cooperates with many logistics centers and can assist in receiving cargo even in remote regions of the country. You can learn more about all the conditions by contacting the representative of the online store at the indicated phone numbers on the official website.
Product Categories
The OGO online store in Chelyabinsk also has points of sale. This is the second city after the capital, where the founders decided to open their representative office. On its territory, as well as in the region, there is courier delivery from the store, as well as pickup at points of sale.
In total, 4 categories are presented, over which more than 25 thousand different types of goods are distributed:
- Electronics.
- House, cottage, garden.
- Childen's goods.
- Hobbies, sports, cars.
From the assortment, it can be seen that you can buy almost everything in the store. The menu in the catalog is conveniently divided into sections. There is a system for comparing goods by characteristics. This allows you to make a choice and choose the best equipment. All products are as described. However, there is a warning on the site that there may be inaccuracies in the design of goods in case of updating the model or its complete replacement.
Customer reviews
The OGO equipment store collects many positive comments on various thematic platforms. This is because the company is trying to cater to any category of customers. Thanks to this policy, the company has existed for more than 8 years. In addition, special groups of workers check the goods for completeness and compliance before sending the purchase to another region or at pickup in order to minimize cases of returns.
The online store is supported by many large distributors located in the country, as well as manufacturers. The company annually expands the range and introduces new categories of goods. All products meet the declared specifications and have a guarantee. If necessary, at the point of sale, the employee can provide legal documents on the origin of a particular product or consignment.
Pros and cons of the online store
In conclusion, it is worth considering the main pros and cons of the company. This allows you to get a complete picture of the online store and understand why users often choose it.
Pros:
- Bonus accumulation program.
- Promotions and discounts.
- The ability to receive cashback.
- Personal courier service in cities where there are points of sale.
- Full compliance with the law.
- Work with legal entities.
- Availability of quality certificates.
Minuses:
- Courier delivery is part-time.
- Full prepayment of goods when ordering in another region.
- It is not always possible to immediately check the goods upon receipt of the parcel.
The described advantages make it possible to trust the store and order even expensive products without fear. As users themselves note, all packages arrive without damage. Missing goods during shipment were also not noticed.