In the office manager position, most employers see an employee performing a fairly wide range of duties. The purpose of introducing this unit into the staffing table is to ensure the smooth operation of the office or even several services responsible for this. If you need a non-ordinary secretary, answering calls, receiving mail and visitors, then, of course, the office manager is the leader, since this employee needs certain powers and authority. Without this, he will not be able to effectively fulfill the responsibilities assigned to him.
As part of its main task, the list of responsibilities that an office manager should fulfill should cover at least five areas. It should be understood that the office is not a room where the boss sits, but a place where administrative and managerial functions are still performed. And so, their quality and deadlines will depend on how the work of the office manager will be built.
Managerial responsibilities. They include the planning of the office, the organization of its structure, the management of employees, the introduction of a corporate culture, the development of a policy for communicating with contractors and monitoring its compliance.
Administrative functions. They cover the organization of office work, the establishment of relationships between services, the distribution of office space between employees.
Household duties. The office manager must organize the acquisition of office equipment, stationery, supplies, household equipment. In addition, he must ensure the cleaning of office premises, maintenance of office equipment, timely payment of utility bills, rent, etc.
Control duties. This area of activity includes conducting audits, audits, inventory of material assets, documentation.
Reporting. They include the preparation of reporting documentation (information) for the head.
Depending on the size of the organization, this employee may be a separate executor endowed with managerial powers (for small firms), or he may head the whole service. At the same time, the head of the organization should understand that the desire to universalize employees, impute in their duties things that lie in the competence of other services, is not always justified. For example, you should not load such an employee with bookkeeping, personnel management, etc. Such mixing usually negatively affects the quality of work. The reason for this lies in the fact that these responsibilities are much broader than the responsibilities for maintaining the office, they permeate the entire organization as a whole. Therefore, when compiling a resume, the office manager should focus on work experience and skills in the above five areas of activity, and not spread them on too many responsibilities, often not related to the maintenance of the office. At the same time, an employer looking for a qualified employee in this field should not forget why he needs this employee and not put forward excessive requirements that are not related to the main function.