The tenth version of the Windows operating system, like any other, has at its disposal reference materials, familiarization with which to obtain information on the use of the OS and its main functions, although it is not mandatory, is advisable to study. The help system itself is somewhat different about what was provided for calling it earlier, that is, the standard method in the form of pressing the F1 key does not give any result (or rather, the web version of the search for the answer to the last request that does not always refer to the system appears in the browser). However, you can get help in Windows 10 using other simple methods. To date, they can be counted at least four.
How to get help in Windows 10: search engine
As already clear, the standard methodology that was present in previous versions of the system does not work in the tenth modification. Actually, the help section itself has become more interactive and does not contain help files on the hard disk (the so-called Help files were used before).
It is the lack of a help system as such for most users that causes quite serious difficulties in the matter of how to get help in Windows 10.
But there are several methods. In the simplest case, you need to turn to the search by calling up its menu by clicking on the magnifying glass icon located at the bottom left in the quick access panel, or by calling up the section by right-clicking on the “Start” button. In the search field you just need to enter the question of interest, and the system itself will find the most suitable match to the query. But this is too general an option, since in most cases it is not information displayed in the form of a manual, but an appeal to the corresponding settings of the system itself.
Using the Preview Section
If you need help in Windows 10, so to speak, in a more complete version, which would describe, for example, innovations or issues of using certain functions or parameters, you should use a different technique.
Access to the help system can be obtained through the standard Start menu, in which the so-called trusted Windows Store application called Get Started is selected. You can also find it through the above search bar.
It will show the main sections regarding the capabilities of the system or the latest news related to it. But if among the displayed tabs there was nothing suitable for the question of interest to the user, you can again use the search, but already in the application itself. To do this, on the left side of the panel there is the same button with the magnifying glass icon, which you need to click and enter a query, after which the most suitable results will be displayed in the program window. Here, by the way, the convenience of work consists in the fact that you can refer to the review of articles, and to watch the video. But, alas, in terms of processing search queries, this system is also far from the best, and in most cases when creating a query like "How to do this and that?" You won’t get an answer to your question.
How to get help and support in Windows 10 in the corresponding service?
In such a situation, you will have to directly contact Microsoft resources. How to get help in Windows 10 in this option? Easy peasy.
First you need to have a permanent Internet connection. Next, on the Start menu, use the section for contacting Windows Feedback technical support (or find it through the search), create a request (formulate a question), and then click on the continue button. After that, you will need to select an approximate area of the question (operating system, Microsoft software products, etc.) and the most acceptable method for obtaining an answer. Upon completion of all these actions, it remains only to wait for communication with the operator. In this case, when specifying the specifics of the existing problem, you can get objective and most complete information on its solution or elimination.
Using quick queries
Finally, the question of how to get help in Windows 10 can be resolved at the computer community level. In other words, the request will not be sent to Microsoft services, but to other users of the system who are currently online.
To access the Start menu, select the quick help section or again find it through the search engine, after which, in fact, what is the inconvenience of this method, you will have to enter the 6-digit security code provided by the corporation to continue. After entering it, it will be possible to form a request. Not very convenient, but sometimes quite effective. True, the proposed solutions can differ quite significantly from the generally accepted methods for eliminating a particular problem.
Instead of an afterword
As it is already clear, the help system of the new OS in the literal sense has become more interactive and has simply migrated to the Internet. That is why the standard technique does not work. By the way, the outdated Winhelp32.exe application doesn’t work, which could somehow be used in the eighth version. Therefore, as they say, we have what we have. By and large, you can even just go to the Microsoft website, where there are also some materials related to Windows 10.