Reviews about “Petrovich” will help everyone who is going to contact this hardware store to figure out what range and quality of services he can count on here. This company has been operating in the domestic market for a long time, specializing in the sale of building materials. Obviously, in this area she has a large number of competitors, how she manages to stay afloat, try to understand this article.
About company
Reviews about Petrovich can be found very different, so you need to carefully study all the details in order to understand what is really expected from this company.
The building of the same name was founded in 1995. Currently, the company owns a network of 18 shopping centers that operate in Moscow, St. Petersburg, the Central and North-West federal districts. Also among the assets of the company are production sites and its own metal base. The range is able to impress many, it has about 22 thousand positions.
The company for the sale of building materials "Petrovich" positions itself as an omnichannel retailer, which differs from most of its competitors. An important advantage is that the buyer himself can choose any method of purchase convenient for him, as well as payment for the goods. This can be a website, a call center or directly one of the stores. Legal entities have the opportunity to use deferred payment and individual prices. And for ordinary customers there is a loyalty program called the Club of Friends of Petrovich. Currently, it consists of about 400 thousand people.
The company selling construction materials Petrovich emphasizes that, thanks to this particular model, the distribution network has been showing steady growth over the past 15 years. About 20 percent each year.
At the same time, the most dynamically developing direction of construction stores in Moscow "Petrovich" was online trading. In this segment, growth reaches 40 percent per year.
Location
The company is registered in St. Petersburg at Sofiyskaya street, house 59, building 2. At the same time, its actual address in Moscow is 68/70 Butyrsky Val street, building 1.
Currently, Petrovich building stores are located in Moscow, St. Petersburg, Veliky Novgorod, Vyborg, Gatchina, Luga, Kingisepp, Petrozavodsk, Tver, Kaluga and Vladimir.
For example, in Moscow and the Moscow Region there are four construction centers with trading floors. Building materials in Moscow in Petrovich can be found at:
- 23 km of Novoryazanskoye highway, 21, building 1;
- 26 km of Novorizhskoye highway in the Krasnogorsk district;
- Balashikha, Enthusiasts highway, 11a.
It is noteworthy that these outlets are open around the clock, of course, the most comfortable visit is late in the evening and at night, when the smallest influx of visitors to these addresses is observed. At Petrovich, a construction store with a rich past and reliable reputation, customers can count on professional service and reasonable prices.
History
It is noteworthy that initially the company was founded under the name "Petrocon". This happened in 1995, then the main direction of her activity was the sale of products manufactured by the plant in Pikalevo, as well as the packing of cement. In the same year, the first construction center was opened, which was located on Sabirovskaya Street.
Already in 1996, a second construction center appeared on Chernigovskaya street. A significant event took place in 1998, when the Petrocon limited liability company was renamed the Petrovich Construction Trading House.
In 1999, the third Petrovich building materials store opened, this time on Umanskaya Street. The following year, a production site was founded on which its own production of masonry nets and fittings was opened. In 2002, a dry sand fraction production unit became one of the holding’s units, and soon after that they began producing reinforced concrete rings and Petrolit dry building mixes.
In 2004, Parnassus opened its own metal depot, began the active development of regional offices. Among the latest achievements of the company, it is worth noting the opening of the third mobile office in Lobny, a summer cottage in Gatchina, and deliveries to Kaluga and Vladimir.
Among the main advantages of Petrovich building materials stores in Moscow, consumers note the constant availability of 22 thousand items in the assortment, a multi-level quality control system, delivery of goods within five hours, and the possibility of returning surpluses within 120 days.
Services
The company offers to always trust the work of professionals than to try to do it yourself. Employees of the Petrovich building goods stores in Moscow are ready to offer their customers a wide range of services.
All purchases will be delivered to you at the right address, and if necessary, they will also be brought to the floor. Courier delivery costs 350 rubles. If you need to rent a truck, its cost will depend on the tonnage. For example, 5 hours of operation of a van with a capacity of three and a half tons (standard time for such a machine) will cost 3,179 rubles.
Delivery of goods during the day is carried out in three time intervals: from 9:00 to 18:00, from 13:00 to 22:00 and from 15:00 to midnight. You can issue it by making a purchase from 8 a.m. to 3 p.m. At a later time, purchased goods are delivered only the next day.
Standard delivery within five hours after purchase is carried out around the clock. It is possible to place an order exactly at the time. It will be possible to do this no later than six hours after the date of order. Delivery of goods by courier from the Petrovich construction stores is carried out only within the Moscow Ring Road.
In the store you can order a cut. In this case, you should count on operational work, as employees strive to maximize the speed of service. You will not be able to take advantage of a complicated cut, most of the operations are aimed at facilitating the transportation of products. This service applies to materials that are marked with the corresponding icon in the catalogs of the Petrovich building store. One cut for each unit of goods is done free of charge for ease of transportation, and for subsequent ones it will be necessary to pay, according to the tariff schedule. Also, in all stores there are specially equipped places in which you can cut the material yourself.
Tinting and Bulkhead
The tinting of decorative plasters and paints is popular. To place an order, it is not necessary to personally come to the construction center, you can do it by phone.
The cost of tinting is 19 rubles per liter. Estimated time - 6 minutes per bucket. In order for the service to be carried out as efficiently as possible, paints and decorative plasters are tinted only on the appropriate equipment. Please note that the resulting color swatch should be evaluated under the same lighting in which you plan to use tinted material.
In addition, the same color can be completely differently perceived on surfaces with different textures. You can rent a tint fan, and you will have to pay a deposit equal to its value. After the refund, the money will be returned to you in full.
Also in stores and construction centers provide services for the processing of lumber. This is a great way with which you can get the highest quality product without knots and other flaws.
In any construction center, you can choose the sawn timber that you like, take them yourself to the facility or order delivery. It is important that you can be present at the bulkhead, controlling the entire process.
The cost of the service depends on the type of wood. For dry lumber you will have to pay two and a half thousand rubles per cubic meter, and if the lumber is of natural humidity, then the cost will be 900 rubles per cubic meter.
Rental tool
For hire you can take not only tinting fans, but also almost any tool that you will need during the repair. You can order the delivery of the instrument or pick it up yourself. The service is available for both individuals and legal entities. To draw up an agreement, you will need to provide your passport details. The rental price should be paid only after the sale of the instrument. The minimum period is one day.
If you were so pleased with them that you decided to keep it for yourself, then you can not pay for the rental, you only need to give money for its full cost. You can reserve the position you need through the call center until the end of the next day.
If the rental period is more than one day, then a discount of 20 percent is provided. A deposit for using the instrument is paid in cash.
Many are worried about what to do in a situation where a rented tool has become unusable. The company assures that they are sympathetic to situations when certain breakdowns occur during operation. You will only have to compensate for the costs if there is a loss of components, gross mechanical damage.
According to the catalog of building materials of Petrovich you can rent grinders, generators, stairs and tours, measuring equipment, mounting saws, perforators, jack hammers, drills, vacuum cleaners, heat guns, chippers, cutting machines. A tool for welding, working with concrete, tile, plumbing, soil and wood is also available.
Presented assortment
A wide range is one of the main features of this chain of stores. In the construction catalog of "Petrovich" you can find thousands of positions, there is everything without exception, which can only come in handy during repair and construction works.
It’s convenient to work with the catalog, as all products are divided into thematic groups. These are general construction materials, waterproofing and dry building mixtures, wood-based materials, as well as materials for dry construction, sound and heat insulation.
There are lumber, siding, drainage systems, everything for roofing, glues, foams, sealants, paints and varnishes, grouts and tiles, floor coverings, everything for finishing ceilings and walls, windows, doors, hardware, heating and pumping equipment , engineering plumbing, heating systems and cable, electrical equipment, fasteners, workwear, hand tools, household, seasonal and garden products.
Stocks
Many buyers love this chain of stores because it regularly holds promotions. Consumers make advantageous special offers. In addition, a unique discount system has been developed here, which opens up almost unlimited possibilities for each client.
It is necessary to accumulate checks for 20 thousand rubles, exchange them for a card of the Club of Friends of Petrovich, and then receive discounts on it and at the same time accumulate points for various gifts. Points will be awarded for every purchase with your card. And your relatives and friends will be able to do this.
Legal entities can even purchase goods at the maximum discount, also participate in club promotions, change bonus points for guaranteed prizes.
Customer experience
In the reviews of Petrovich, many buyers emphasize that this is a very good hardware store with great potential. Among the advantages distinguish a wide range, reasonable prices, polite and knowledgeable consultants.
Buyers like the innovation that is used during the purchase of goods. At the entrance you are offered to take a tablet, with which it is convenient to find out all the information about any position of the assortment. In this case, the assistance of a consultant is minimized. In addition, through this device you can immediately make a purchase.
Moreover, the consultants themselves are still enough, if necessary, they will help to make the right choice, tell you what to look for. It is noteworthy that the assortment is the same in all stores of the network, so you do not have to go to another point to look for something similar, but of a different color or shape.
Judging by the reviews of the Petrovich, customers like that it works around the clock. So you can place an order at any time of the day. The local delivery service is also appreciated. Everything is organized very clearly, it is clear that the logistics in the company worked well and a lot. After the delivery is completed, a manager contacts you and clarifies the details. Then you receive a notification in the mail, which you can pay directly on the site with a card or in cash upon receipt.
By the way, as a responsible person you can indicate not yourself, but a superintendent, then you will not have to be present at the shipment personally. They bring all the goods at the specified time.
Negative
It is worth noting that a lot of negative reviews can be found about the Petrovich store. Customers complain that there is almost no high-quality plumbing in retail outlets, mainly cheap building materials with low consumer properties are on the shelves.
At the same time, in many ways the store still does not reach its competitors, for example, the Leroy Merlin international network. For such a large store, many goods are not enough, buyers say, although they often talk about a wide range. At the same time, prices for most items are higher than in other construction stores of this level.
There are complaints related to the delivery. For example, customers bring broken tiles, and it seems that it was damaged not during transportation, but earlier. For other positions, goods are often confused, they may result not in what was actually ordered. In addition, with a whole truck, only one loader is sent, who has to carry everything to the fifth floor. This significantly slows down the whole process, because soon it just gets tired and is not able to work as fast as at the very beginning.