Sometimes it happens that Google Play for some reason does not allow you to install some kind of application. This may be due to error 927 in the Play Market. What is it and how to fix it? There are several ways.
What causes error 927?
Over time, each user of a device based on the Android operating system is faced with the fact that during the installation of the next application, error 927 occurs in the Play Store, after which the installation immediately stops.
Moreover, this error is repeated again and again, not only when you re-download only this program, but also any other. There may be several reasons for this:
- Play Market clutter with various caches and temporary files that interfere with normal installation.
- The application store is unsuccessful or not fully updated.
- The Google Play application or any of its components is damaged or uninstalled.
- Google account issues.
- The problem is on the Internet.
Despite the fact that there are many causes of the malfunction and they all vary slightly, it is quite simple to fix them. Let's start with the simplest and most effective way.
Clear the cache
First, check the simplest and most easily correctable version - error 927 in the "Play Store" due to the cache. The fact is that during the installation of many applications and as a result of their work, a large number of temporary files and cache appear, which not only occupy the internal memory, but also interfere with the normal operation of the device and individual applications, such as Google Play. And this is the most common reason why error 927 occurs in the Play Store. What does it mean - it's time to clean your smartphone.
Service utilities such as Clean Master or Ccleaner will not help you. Therefore, we do the following: open "Settings", look for the "Applications" section. There we open the tab “Everything” and sort by size (it will be more convenient to search this way). We find the Google Play Store application, click on it. In the settings panel, select "Clear data" and "Clear cache."
The same procedure must be done with the utilities "Google Services Framework", "Google Play services" and "Downloads".
This usually helps in most cases. If there are no results, then move on.
Uninstall Updates
The application store itself is updated from time to time. And if this process is somehow prevented, it may underestimate the necessary update data, as a result of which error 927 in the "Market" may occur. To fix this, you need to delete these update files. At the same time a lot of space will be freed up.
We follow the same familiar pattern: "Settings", then "Applications", go to the Play Market and click "Delete Updates" from the top right.
Now go to the Google Play. Do not be surprised that he has changed a lot; he is more than able to install applications. We find the necessary and download. If again nothing - perhaps the trouble with the account.
It is also worth considering that all settings are reset in the application store, therefore, if automatic updating of utilities has been disabled in its settings for a long time, the phone will be “covered” with a wave of updates. Therefore, at first it is better to disable this function if it interferes.
Google play damaged
Now it’s very fashionable to receive super-administrator rights (or root rights) on your “Android” devices. But getting them is one thing, but using them is another. Many get them in order to remove or disable a dozen unnecessary standard applications, and along with unnecessary ones, they “tear down” Google files or the operating system.
If these important components are simply disabled, you need to enable them. If they are deleted and the application store is damaged, you can try to update or delete it completely, and then download it again through a computer or in .apk format. You can also download some analogue of "Market" (the benefit of the Internet is full of them). If the situation is generally deplorable, you need to roll back (reset to factory settings). But before that, it will be necessary to make a backup copy of all data, since all information will be deleted.
It is worth remembering that, having received root-rights, you should always be ready to make a backup or a flashing. Indeed, if you accidentally delete an important file or dig deeper into the developer’s settings, you can cause considerable damage to the operating system.
Delete account
Very often, error 927 in the "Play Store" and other crashes occur due to problems in the Google account. It is solved simply: you need to delete this account from memory and log in again.
Again, go to "Settings", but this time to the "Accounts and sync" section. We find there the Google account and delete it.
Then we open the Play Market, enter the data again and try to download the application. In case it didn’t work out, you can try to delete the account again and go under some other one (ask someone or create a new one).
Maybe the problem is different
If none of this helped and error 927 in the "Play Market" remained, perhaps the problem is in something else. It is worth checking the Internet connection, as it may be such that there is simply no Internet. If the smartphone is connected to Wi-Fi, there may be problems with the router or there is a network connection, but there is no Internet.
If Firewall or antivirus is installed on your phone, it is possible that they block the application from Google. To do this, you need to disable them or remove them altogether, and then try to install the application again.