Nowadays online stores will not surprise anyone. We are so used to providing ourselves with necessary goods by pressing a couple of buttons on a computer or tablet, that it has become an integral part of our daily lives. Many people carefully monitor the emergence in the vast network of new stores or services that will make the shopping process even simpler and more enjoyable.
However, there is still a category of people who do not trust shopping via the Internet, and they will be interested in our article. Not so long ago, a new online hardware store from China was opened for Russians, working not only with residents of our country, but also with neighboring countries. The prices in it look more than attractive, and even the child understands the interface of the site. Therefore, it is not surprising that reviews about the Xiaomi.express store began to appear everywhere. We, too, became interested in them and decided to tell readers about the new online store.
Xiaomi: brand description
The online technology store, so beloved by Russians for a short period of time, sells only goods of the young Chinese brand Xiaomi. For most buyers, he is completely unfamiliar, and therefore inspires some concern. Those who have already appreciated the technique of this brand are very enthusiastic about the opening of an online store.
Xiaomi produces trendy gadgets and electronics of the highest quality, which allowed the brand to break into the international market. Among the brands from China, this manufacturer stands out for the low price of its products. This is what causes the initial interest of buyers, and in the future they begin to appreciate the functionality, quality and durability of Xiaomi equipment.
A year and a half ago, brand gadgets could only be purchased in Asia or through online intermediaries. However, the dynamically developing company quickly realized all the advantages of working with the Russian consumer, and therefore boldly stepped into our market, starting to produce certified products and opening several service centers. A bit later, the Xiaomi.express online store was opened, where all goods are sold directly from the manufacturer.
It is noteworthy that the products of the young Chinese brand have nothing to do with disposable goods that break down literally after opening the package. For doubters, we can add that many phones and tablets are manufactured in the same factories as the famous Apple iPhone and iPad.
about Shop
To date, there are a lot of reviews about the Xiaomi.express store, so it’s easy to find them and understand what exactly this resource represents. First of all, I want to note the convenience of this site. It is made in pleasant colors, each visitor and potential buyer intuitively understands how and where to go in order to get complete information about the product.
In addition, the store very clearly explained all the nuances of payment and delivery of goods, also shows all the phone numbers of the round-the-clock call center, where you can always call and ask a question that interests you.
It is noteworthy that on one of the pages of the store the postal and legal address of Xiaomi.express in St. Petersburg is indicated. Therefore, in the event of any serious problems, you can always send a claim to a specific address.
What else can you learn from reviews about the Xiaomi.express store? Most buyers appreciate service, assortment of goods and prompt delivery. They are also attracted by the wide opportunities for making payments. The store works with almost all payment systems known today.
Benefits of Xiaomi Online Store
If you still doubt whether it is worth purchasing Chinese equipment via the Internet, then we are ready to give you several obvious advantages of the store we are describing:
- wide range of products at attractive prices;
- function that allows you to cancel an already completed and paid order;
- if you have purchased equipment worth ten thousand rubles or more, then delivery will be free for you;
- for each product a warranty card is given, service is carried out in special service centers.
You must admit that not every store selling electronics and gadgets via the Internet can offer its customers such attractive conditions.
Shop Assortment
All Xiaomi.express products presented to the attention of customers on the online platform are very conveniently divided into several groups. On the main page of the store you can immediately decide which category of goods you are interested in:
- smartphones;
- accessories;
- cameras
- gadgets
- memory cards;
- tablets
- computer technology;
- additional batteries;
- Headphones and headsets.
Each of these categories is divided into several subgroups, which makes the choice of goods even more convenient.
If desired, the buyer can immediately go to the catalog, all the products presented in the store are collected here. It is noteworthy that none of the customers in the reviews complained about the quality of Xiaomi products. Quite the contrary, many write that they were pleasantly surprised by their purchase and became loyal fans of this brand, telling relatives and friends about it.
How to pay for an order
The store has provided several payment options at Xiaomi.express. Buyers can always choose for themselves the most profitable way. After placing an order, the store manager will call the phone number indicated by the client. He will discuss with the buyer all the nuances of payment. You can pay cash to the courier upon delivery or use any of the available types of cashless payments.
The following payment options are available to customers of the store:
- bank card
- network calculation systems;
- in communication salons (Euroset and the like);
- Internet banking;
- Money transfers.
Keep in mind that all payments made through the online store are absolutely safe. Your data will be protected from scammers and store employees. If you pay by credit card, then upon receipt you may be asked to confirm that it was you who made the payment. It will be enough to show a card or an identity card.
Delivery of goods
When the manager calls, not only payment issues are agreed, but also delivery. Xiaomi.express offers customers several convenient options for getting their purchase. The most popular are the following three:
- Xiaomi.express pick-up points. If you are satisfied with the waiting within three to four days, then you can very well order delivery by a transport company. The most sought after company is SDEK. She has a large number of points of delivery, so the customers of the store will not have problems with receiving the goods.
- Delivery service. This is the fastest way to get a purchase right in your hands. The courier will come to you a maximum of two days after payment, the cost of this service ranges from four hundred rubles. Keep in mind that a courier can call you at any time during the work day. Therefore, be in touch to discuss the delivery address. Do not forget that Xiaomi.express couriers do not meet with customers in the metro, at stops or in other public places. They only go to a specific address.
- Shipment at own expense from shops. This method, unfortunately, is not available to all residents of our country. To date, stores where Xiaomi.express customers can pick up their goods are located in twelve cities of Russia. A list of settlements and addresses of outlets can be found on the Xiaomi website.
Keep in mind that delivery can be ordered to neighboring countries. For example, the goods will be sent to Belarus, Kazakhstan, Armenia and other states.
Work with wholesalers
Looking through the reviews about the Xiaomi.express store, we can conclude that the site works not only with private customers, but also with wholesalers. In order to go on a wholesale purchase, you must contact the store by e-mail. You will be offered very comfortable conditions for cooperation, they will be provided with all the necessary documentation and will provide consulting support.
At the same time, even if it is necessary to make a large supply of equipment in the shortest possible time, the online store will cope with this perfectly. Many retail chains have already started selling gadgets and electronics of the Xiaomi brand, but prices on the site are still the most attractive.
Warranty
The online store sells its products in compliance with all the rules established by Russian law. Therefore, all issues with the exchange or return of goods are resolved quite simply and on time.
Moreover, all brand equipment is guaranteed. Repairs are carried out only at authorized service centers. You should not forget about this, because only in this case all the rules established by the trademark will be observed.
When contacting the center, the buyer must provide documents for the product, receipt or any other paper confirming the purchase, and a warranty card. The location of the nearest service center can be found on the website or at the information service specialists. The call will be free for all residents of Russia.
Customer reviews
Those who bought on Xiaomi.express leave reviews quite often. People want to share their impressions of cooperation with the new store and the quality of the goods. Therefore, it is easy to make an impression of Xiaomi, focusing on comments posted on the Internet.
Naturally, not all customers were satisfied with the work of the store and pointed out its shortcomings. It is with them that we will begin the review of reviews :
- sellers do not always have sufficient competence to advise on the product;
- E-mail communication is often delayed for a long time, as employees are in no hurry to respond to received letters;
- the courier can call at any time, which creates some inconvenience for people who cannot talk on the phone at work;
- sometimes managers do not call back within two days after placing the order;
- not all goods posted on the site are in stock;
- lack of a detailed description of the location of points of issue.
As you can see, most of the negative aspects can really be called simply flaws that the store will eliminate after a while.
Positive feedback
There are a lot of satisfied customers of the store, and they equally often write about high service and decent quality of goods. The obvious advantages of shopping on the Xiaomi website include the following points:
- widest assortment;
- low prices;
- fast delivery;
- operational work of managers;
- high-quality equipment;
- almost all products have firmware in Russian;
- warranty service.
It is noteworthy that none of the buyers encountered a breakdown of purchased goods. All equipment works properly, which once again confirms the reputation of the brand itself and the store selling its products.
Brief Summary
We think that if at the very beginning of the article readers had doubts about Chinese goods and their purchases through the online store, by now they have completely disappeared. After all, the Xiaomi brand has already proven its reliability and customer loyalty. And the new online store is doing everything possible to promote quality products to the Russian market.