For some reason, the “impossible to create an icon” malfunction on Android phones is quite common. The phone does not display both old pictures and newly taken ones, it may not shoot video. It is found mostly on Lenovo smartphones.
If the alert “unable to create an icon” appears, what should I do?
Phone reboot
Sometimes it helps just restart the phone. The software self-corrects the error, and the photos are reproduced again.
Clear Gallery app cache
To do this, go to the settings menu, select "Applications", find "Gallery", select "Clear Cache". Reboot the phone. This method often helps when the phone has a lot of pictures and there is not enough memory.
Eliminate a faulty CD card
If the photos are saved to the external memory (CD-card) by default, you can move them to the phone’s internal memory and open them from there. If there is another CD-card, then insert it into the phone and see if the application works with it. If the problem is in the external memory, then instead of the inscription "it is impossible to create an icon", photos from the internal memory or another card will be displayed.
Problem in photography app
Download any file manager, go to the DCIM / folder. There is a .thumbnails folder in it - delete it and restart the phone. If this does not help, go to the Camera folder and look at the size of the photos. When the application does not work correctly, the files will be empty. It is worth updating the photo application and rebooting the phone.
No contact with Gallery app
In the case when instead of photos on the phone “impossible to create an icon” is displayed, but when you connect it to a computer, the pictures are visible, most likely, the question is how to display photos on the phone.
Download the file manager. Through it, open the memory (internal or external) on which the photos are stored, go to the DCIN folder, then to the Camera folder. Click on any photo file and hold until the internal menu appears. Select the "Open with" item. A list of applications that open this file appears. Click on the "Gallery" application. If at the bottom of the screen there is an item "Save by default" - mark it.
Now the pictures will be displayed correctly.
Phone firmware
Sometimes, the error “unable to create an icon” appears if it is necessary to update the phone firmware version.
We open the "Settings" menu, the subsection "About phone", click "Update system". If a new firmware version is available, then a list of warnings and the "Download" button will appear on the phone screen. Push it. The download of the service pack begins. After the download is completed, we choose when to start installing updates.
After the updated version is installed, the phone will reboot itself. Now you can watch photos and shoot videos. The error "unable to create icon" on Android will disappear.