Modern laptops are a very convenient and practical technique, but due to the complex design, in which all devices are combined into one, various problems can arise that are most often associated with the keyboard or the touchpad that has long been loved by all users. If the user does not have a keyboard and touchpad on the laptop, then you should not make a tragedy out of it, because if there is a problem, then there will be a solution. The whole complexity of this situation is due to the fact that the laptop, keyboard and touchpad are a single whole, which makes it a little difficult to get to the problem area.
Common causes of keyboard and touchpad breakdowns
The keyboard and touchpad on the laptop stopped working - what should I do? Keyboard failure can occur for several reasons:
Driver malfunction. Did the keyboard stop working? Perhaps the reason lies in the incorrect operation of the drivers. To verify this, you need to start the laptop and press the F2 or DEL key, after which the BIOS system will open. If a person can use the keyboard in the system, then the problem will be solved independently. You can also try downloading the device in safe mode. If the user has an early Windows model (XP, 7, Vista) installed, then you can start the system in safe mode with the F8 key, which should be pressed at startup, then select the appropriate section. In new versions of Windows you need to go to the administration section and check the box "safe mode", and then reboot the device.
Drinks are the enemy of the laptop. If the user spilled the drink on the keyboard or touchpad, you must immediately turn off the device, disconnect the battery and turn the laptop over so that the liquid does not fill the motherboard. After the steps taken, you should disassemble the device, clean and dry the damaged areas, and after a few hours you can start it again.
Damage to the loop. Most often occurs among users of devices that have been used for many years. Over time, the contacts of the loop oxidize, or the user could damage them when trying to clean the laptop yourself.
Mechanical damage to the device or severe contamination can cause the keys to stick. You can solve this problem: clean the keyboard or replace damaged keys.
The touchpad may malfunction due to:
Touchpad surface contamination is the most common problem that can be solved by cleaning the touchpad from dust with alcohol.
If the first reason does not apply to the user's case, then you need to try to launch the touchpad using the Fn key combination + F1 to F12 key, with the touchpad image. If this does not help, there may be problems in the BIOS: run it and look for the Internal Pointing Device in the settings, check this item (if Disabled is on, you need to change it to Enabled). Next, save the settings and reboot the device.
Oxidation, damage or disconnection of the touchpad cable from the motherboard. Solution - you need to disassemble the laptop and check the cable.
Mechanical damage to equipment. Requires appeal to the master.
If along with the touchpad the keyboard fails, then the reason lies in the malfunctioning of the motherboard.
Liquid on the surface of the device is a serious problem and requires immediate service.
On an HP laptop
If the keyboard and touchpad do not work on your HP laptop, you should also pay attention to the manufacturer. Laptops of this model have their own errors in operation. This happens if the device mistakenly enters tablet mode.
A hardware reset is required. To do this, put the device in the position of the laptop, turn it off, disconnect from the network, then remove the battery, then hold the power button for 30 seconds, insert the battery back, turn on the device, check the keyboard. After the completed actions, you must give the device to the master.
If the touchpad fails on your HP laptop, use the following keyboard shortcut - Fn + F5. If after performing this manipulation the problem has not been fixed, you should go to the BIOS settings and set Enabled in the device management section opposite Internal Pointing Device. You may also need to update the device drivers yourself or using the wizard.
On a Lenovo laptop
If the touchpad and keyboard do not work on the laptop, you must check the device for viruses. If this does not solve the problem, you need to go to the device manager, then disconnect and connect the keyboard, you should also check the hardware drivers for serviceability.
You can also roll back the OS settings to the factory settings. If the touchpad fails on a Lenovo laptop, you must use the following key combination - Fn + F8 or Fn + F5.
On an Asus Laptop
For devices of this company, the problem is not uncommon and it is associated with a large load on the device system. If the touchpad and keyboard do not work on the laptop, you must restart the equipment, and then check the operation of the drivers.
It is not recommended to disassemble a laptop on its own due to a complex system; you should contact a service center. If the touchpad has stopped working, then you can use the keyboard shortcut Fn + F9 to turn it on.
The touchpad and keyboard have stopped working - what should I do?
If the touchpad and keyboard on the laptop do not work at the same time, then the cause may be a breakdown of the device’s motherboard. To make sure that the motherboard is working properly, you need to connect a third-party mouse to the laptop, go to the device manager, delete, and then restore the problem equipment. Next, we reboot the device and check for operability. If this does not help, then you need to connect an external keyboard, restart the laptop, go into the BIOS settings and turn on the equipment. If this does not help, then try to roll back the system to the factory settings or update the drivers. In the event that not one of the above methods has helped, you must contact the service center, where the master will replace the motherboard.
Care Tips
Do not forget that laptops are a complex technique that requires maintenance, so try to adhere to the following rules:
- Do not eat or drink when using a laptop.
- Keep your device clean.
- Do not disassemble the equipment yourself.
- Check your drivers for updates on a regular basis.