It’s no secret to anyone that very often when entering a certain resource or when authorizing on a site, the user receives a message stating that an SSL error (SSL_ERR_PROTOCOL_ERROR) has occurred, and the requested page does not open. Why? We will find out now, and at the same time consider the possible causes of its occurrence and the simplest methods of elimination.
What does the SSL error (ERR_SSL_PROTOCOL_ERROR) mean and how to deal with it
In general, each user should clearly understand that there is nothing critical in the appearance of such a failure. Just for some reason, the computer system cannot connect to the remote server via SSL, which is a secure connection.
As already understood, a message containing the string “ERR_SSL_PROTOCOL_ERROR: SSL protocol error” indicates that a secure (secure) connection is being blocked by something. What exactly, it’s rather difficult to say right away, but it can be stated with certainty that there are several main reasons for this. What are these reasons and how to bring the system to life, now it will be considered.
In addition, it’s worth noting right away that such problems mainly occur during input authentication, for example, on social networks like VKontakte, on mail servers such as Mail.Ru, in search engines like Google, etc. Naturally, the way out there are situations.
Checking the system for viruses
Error code ERR_SSL_PROTOCOL_ERROR 107 does not indicate a specific reason. Nevertheless, it is believed that one of the possible, moreover, the most common options may be damage to the HOSTS file due to exposure to viruses or malicious codes.
What to do in such a situation, I think, is already clear. It is advisable to check the system not with a regular scanner, but with some portable independent utility. Unfortunately, some viruses can also hang in RAM, so for the sake of fidelity it is worth using boot disks like Kaspersky Rescue Disc, which load their own interface even before Windows starts and carry out a full comprehensive scan.
Set the date and time
This may seem strange to many, but the SSL error "ERR_SSL_PROTOCOL_ERROR" may be the result of an incorrectly set date and time. The fact is that the server has its own parameters, and when connecting to it through a secure connection, reconciliation is performed. If a mismatch is detected, the server identifies the connection attempt as unsafe and blocks it.
In this case, it is necessary to set the correct parameters, but only it is necessary to do this not through the settings of the operating system itself, but through the BIOS followed by a reboot of the computer terminal or laptop.
Updating the operating system
Sometimes the problem of failures during SSL-connection may be that the latest updates are not installed on the system.
True, for the most part this applies to Windows XP with the mandatory installation of Service Pack 3. Installing the appropriate update in many cases solves the problem.
Disable antivirus scan
Quite often there is a problem consisting in blocking the SSL connection by anti-virus packages. In most cases, this is characteristic of the Eset Smart Security package, starting with the fifth version.
To fix the problem, it is recommended to disable HTTPS and SSL in the antivirus, as well as use the exclusion list to add a browser application to it. In other antiviruses, this situation may also occur. In general, the solution is the same.
Using the firewall exception list
The exception list is also useful when changing the firewall settings. This mainly concerns the occurrence of the ERR_SSL_PROTOCOL_ERROR error of Google services, the search engine itself, or even the browser.
As already clear, you need to go into the security settings and add the corresponding Internet application to the list of allowed nodes. It is also advisable to clean the cookies and cache in the Google Chrome browser, if it is used by default. You can also try to set automatic proxy settings in the browser, but this is not always necessary. In theory, the problem should disappear.
Choose a browser
Now a few words about preferences in terms of the used Internet browsers. Not all of them are equivalent, and the problem is, when suddenly for no reason the SSL error “ERR_SSL_PROTOCOL_ERROR” appears, it may be associated with such software. True, here the situation is more with outdated software, so it is advisable to update the version of the browser used by default to the latest.
However, according to some experts, ideally, it is best to use the standard Internet Explorer, although many do not like it. There is no such problem in the tenth version of Windows. There, and the Edge browser, which replaced the standard "Explorer", is more powerful. Nevertheless, the standard Windows browser with the settings and parameters set by default does not create such a problem (unless only when the user changes it).
Conclusion
As you can see, the SSL error (ERR_SSL_PROTOCOL_ERROR), although it is quite common, is nevertheless eliminated in the simplest ways. In addition, it is in no way connected with the malfunctions of the "OS" itself. In general, it all comes down to either updating the system or related software, or disabling some types of checks.