So, now we’ll talk with you about how to turn off SMS notification. Sberbank offers you to turn on and off the Mobile Bank, which sends you messages about expenses, balance and other services related to the card. In fact, it can be abandoned in several ways. Now we will find out with you which ones.
Personal visit
Well, if you are thinking about how to turn off SMS alerts, Sberbank will help you in this difficult task. We are talking about a personal visit to the nearest bank branch with the subsequent preparation and writing of a refusal statement.
Here you will need your own mobile, plastic card (preferably), as well as a passport. Next, go to Sberbank, take a queue where there is a service on bank cards, and then wait until you are called.
Tell the employee that you want to remove the SMS alert on the phone, that is, refuse the "Mobile Bank". You will be given the opportunity to fill out a special application in which you agree to complete the operation. After you sign it, wait a while. Typically, the waiting time varies from a few hours to 2-3 days. After processing the request, you will receive a notification on your mobile phone about the denial of the Mobile Bank services.
From mobile
How to disable SMS alert? Does Sberbank offer us a choice? Is it really necessary to stand in line to write an application to refuse these services? Of course not.
You can use your own mobile phone to cope with the task. To do this, you will have to create a special message, which is sent to number 900. It should contain the following text: "Blocking services." In this case, two words are spelled necessarily together. Send the generated message to the short number 900, and then look at the result.
After a while, you will receive a notification about the processing of the operation. As a result, the Mobile Bank will be disabled. As you can see, nothing complicated. True, there are several more options for the operation. There you will need a Sberbank card. We will try to remove SMS notification using an ATM.
ATM
And here is another pretty interesting approach. If you are thinking how to turn off SMS alerts, Sberbank allows you to use an ATM for this purpose. If you have not worked with this “machine” before, it would be better to contact the nearest bank branch. There, employees at the terminals can help you.
Go to the ATM and insert a bank card into it. Now the system will ask you to enter a PIN code. Dial it, and then confirm your actions. You will be taken to the main menu. There you need to select "Mobile Bank", and then - "Disable". That's all the problems. After some time, a notification will come to the mobile phone that will notify you of the successful operation. However, there is another rather interesting way. For example, you can use the contact with the contact center of Sberbank.
Call
Well, here we are with you to the most interesting moment. The thing is that if you are thinking how to turn off SMS alerts, Sberbank may advise you to contact the bank’s contact center. It is best to visit the nearest branch, and then use a special phone.
Lift the handset and click on Contact Center. Listen to what the robot tells you. You will need to select a button that is responsible for questions on cards of individuals. Then in the menu you have to click on "Contact with the operator." Tell him that you would like to refuse the services of "Mobile Bank". He will ask you for the card number as well as the secret word. Next, tell me the mobile phone number that you would like to disconnect from the service. Ultimately, a request will be sent for you, after which you can wait for a notification on your mobile phone about the successful operation. That's all.