Often there is such an unpleasant moment when working on a mobile PC, when you understand that the mouse does not work on a laptop. There can be many possible causes of the malfunction, but they can be conditionally divided into two types: hardware and software. It is necessary to search for a problem at the first stage from the first. If everything is fine with them, then you can proceed to the second stage, where software, both system and application, is checked. The main thing is to understand that if the mouse does not work on the laptop, there is no need to panic, nothing bad happened. This problem can be completely solved on your own.
Manipulator test
You need to start by checking the operability of the manipulator itself. To do this, you need to connect it to another port on the laptop. If this did not lead to the desired result, and the device is inoperative, then we check it on another PC. If it did not work here, then, most likely, it has finally failed. Experience shows that it is better to buy a new one than to repair an old one.
An exception in this case are wireless manipulators. The batteries may be exhausted and need to be replaced. But if the mouse still worked when connected to another computer, it means that the problem is in your mobile PC, and the manipulator itself is working.
Port check
If the mouse does not work on the laptop, then you must also check the ports of the computer. Typically, these input devices plug into a square USB port. There are several of them on the laptop. It is enough to connect the manipulator to another such connector and check the presence or absence of the result. If the mouse works, then there are problems with the port. In this case, it makes sense to take the mobile PC to a service center, where the faulty port will be replaced using specialized equipment.
Driver Verification
Incorrect software settings can lead to the fact that you notice that the mouse does not work well on the laptop (it slows down when moving, for example). In this case, proceed as follows (the mouse does not work, we use only the touchpad):
- We go to the "Start".
- We select in it "Control Panel".
- Here we find the "Device Manager" and open it with a double click on the manipulator.
- We find in the window that opens, the structure of which includes the word "Mouse" (he is alone there) and open it.
- Here you need to find the abbreviation "HID". Select it and delete it.
- Then we press the button “Update configuration” - the PC image under the magnifying glass (located in the upper part of the window, under the main menu, on the toolbar).
- After the search, the system will inform you that a new device has been found and it has been successfully installed.
- A similar manipulation in this window must be done with drivers for USB ports (before this step, you need to find the driver on the controller of this bus - it can be on the disk that came in the kit, or on the manufacturer’s official website).
If the manipulations did not give a result, go to the "Control Panel" in the previously described way and find the "Mouse" item there. We open it and check the correct operation of the device. In this case, there is even the opportunity to check the result. If this does not help, and the mouse on the laptop still does not work, then the malfunction is serious, and you just can not do without the help of a specialist. It makes sense to contact a service center for help after this. You may need to reconfigure the registry or even reinstall the operating system.
Conclusion
If the mouse on the laptop has stopped working , then you should not panic. Nothing terrible happened. Your mobile PC for the most part is serviceable and can successfully fulfill the functions assigned to it. Following the previously described instructions, you can find out the cause of the malfunction and try to fix it. In extreme cases, if the desired result is not achieved, you can contact the service center, where highly qualified specialists will finally solve this problem.