A few decades ago, people went to the store or went to another city in search of a rare thing to buy things they needed. Today you don’t have to go anywhere. Our stores include online stores that allow you to make purchases in any convenient place: at home, at school, at work, at rest. Today we look at MEGABiT ("Megabit"). This is an online store that sells household appliances and electronics. What opportunities does he offer his clients? What are the reviews about the Megabit online store?
Acquaintance with the company
The Megabit company has been on the market of household appliances and electronics since 2003. For many years she spent in the trading sector. Changes in modern life, pushed the company to open an online store. It was created primarily for the convenience of customers. Thanks to a resource on the World Wide Web, it has become easier for people to shop.
For customers, the MEGABiT online store offers several groups of products:
- smartphones;
- tablets
- laptops;
- printers
- household appliances;
- TV sets
- server equipment;
- photo and video equipment.
Product selection
In the Megabit online store you can find almost any product you need. For example, you can build a computer here. Accessories in MEGABiT are represented by processors, motherboards, video cards, RAM, hard disks, power supplies, drives, enclosures, etc. Software is also available for sale.
There is a wide range of appliances for housing, ranging from televisions to teapots. For garden and home in the online store there are lawn mowers, drills and perforators, saws, jigsaws, planers, screwdrivers, grinders, measuring tools, mini-sinks.
Moms and dads are of great interest to the products for children available in the online store. These are strollers, carryings, car seats, radio-controlled and interactive toys. From household appliances for mothers and babies there are radio and video nannies, night lamps.
Checkout
To place an order, they are first determined with purchases. It is easy to make a choice in the online store, because each product has written specifications for review, prices are indicated. On some pages there are reviews, reviews. Buyers add all the goods they like to the basket. This is done with one click on the corresponding button.
After adding the goods to the cart proceed to checkout. The essence of this procedure is to fill out an application:
- at the first stage, as evidenced by reviews of the Megabit online store, they enter personal data - name, email address and phone number;
- at the second stage, indicate the method of obtaining goods - pickup, courier delivery, delivery by a transport company;
- at the third stage, they determine the form of payment for the order - in cash, bank transfer, plastic credit card (electronic money is not accepted in the online store);
- at the fourth stage, confirm the correctness of the introduction of personal data and complete the process of payment (if a bank card was chosen).
Installment purchase or credit
People who want to purchase any product in the online store, but do not have the right amount of money, can make a purchase using the Paylate service. It belongs to the credit line microfinance organization. The essence of a purchase on the Megabit website through the Paylate service is to arrange a loan for a client on suitable conditions:
- loan amount can be from 3 thousand to 150 thousand rubles;
- the term for the provision of funds is up to 12 months;
- the interest rate is determined individually and ranges from 1.9% to 4.9% per month of the initial amount;
- grace period - from 15 to 120 days.
In addition to installments from Paylate, the online store provides users with the opportunity to take out a loan from Alfa-Bank. It is given to citizens with a permanent place of employment, at least 3 months of experience. Loan arrears should not be.
Delivery of ordered goods
MEGABiT provides delivery in several ways. In those cities where shops are located, courier delivery is possible. In order for everything to be successful, when placing an order indicate the street, house number. Delivery is done before the entrance. Goods are not brought to the metro, cafe, train station and other public places.
Shipment at own expense is carried out from MEGABiT retail stores in Moscow, Noginsk, Elektrostal, Elektrogorsk, Pavlovsky Posad, Likino-Dulyovo. In some other cities, you can also use this method of delivery in the presence of points of delivery of orders.
In cities where there are no distribution points or Megabit retail stores, delivery is carried out by transport companies. An example is St. Petersburg. The Megabit online store offers customers from this city to use postomats and terminals that belong to different transport companies.
Return Policy
The Megabit company assures its customers that it carries out its activities in accordance with the law "On Protection of Consumer Rights". Any user until the time of execution of the order can refuse it. To do this, contact the support service or write a letter to the company employees using e-mail.
When paying, the goods are returned only if it is defective, does not correspond to the proper quality or belongs to the group of technically complex goods. Non-refundable items related to:
- to household appliances and machines;
- household electronic equipment;
- household computing and duplicating equipment;
- film and photo equipment;
- telephone sets;
- facsimile equipment;
- electric musical instruments;
- electronic toys.
MEGABiT online store, having accepted low-quality goods, returns the money to the buyer if there is a corresponding requirement. All this procedure is carried out within 10 days. If the purchase was paid in cash, then the money is given out in Megabit retail stores. If the order was paid with a credit card, then the entire amount spent is returned to it.
Promotions in the online store
The Megabit website allows you to not only quickly place an order, but also to make a bargain. Periodically, the online store announces various promotions. Here are some examples:
- refund for the purchase of sets of equipment;
- gifts for the purchase of certain goods;
- prize draws after purchase;
- accrual of bonus points for booking rail and air tickets, hotel rooms.
Promotions are presented in a special section of the site and are available for review to each buyer. Their list is periodically updated, so you should look at the page of the Megabit online store more often.
discount cards
In the online store, profitable purchases are made not only during the validity of promotions and special offers. Discount card holders always place orders at reduced prices, because they have MEGABiT discounts. The company invented several different cards:
- "Silver";
- "Gold";
- "Platinum";
- "Diamond."
Cards are purchased for cash. “Silver” costs 495 rubles, “Gold” - 990 rubles, “Platinum” - 1 990 rubles, “Diamond” - 2 990 rubles. Some customers first buy a low-level card, and later, if necessary, exchange it for a high-level card with a surcharge.
How does one MEGABiT discount card differ from another? This question is asked by many buyers. In order to answer it, we give an example. One of the vacuum cleaners in the online store is priced at 1,600 rubles (for registered users, it is 1,516 rubles). Price decreases:
- when specifying the “Silver Card” up to 1,444 rubles;
- when indicating the "Golden Card" up to 1,386 rubles;
- when indicating the “Platinum card” up to 1,343 rubles;
- when indicating the "Diamond Card" up to 1,272 rubles.
Positive comments about the online store
Customers who make successful purchases leave positive feedback about the Megabit online store. People say that the right product was quickly found in a wide range. Shopping turned out to be profitable, because all the equipment and items are set in the online store low prices.
Satisfied customers also write that when a defect was discovered, the company quickly resolved the problem with the product. However, some buyers claim that such information is a lie. They find such reviews written to order. What else do people indicate in their negative comments? We will deal with this issue.
Negative reviews
There are not many positive reviews to date. A lot of negative opinions were left. Dissatisfied customers indicate the presence of shortcomings in the online store:
- "Megabit", as users assure, sells defective goods;
- some customers are unable to return low-quality goods - the company refuses to return funds;
- in case of problems with the order or received goods, it is very difficult to get through to the support service.
Very unpleasant situations, according to customers, arise when necessary to return the goods. For example, one user of an online store wrote about the purchase of 2 monitors at Megabit. One of them turned out to be of poor quality. Black faded pixels were detected on the screen. Upon purchase, a receipt was received with the seal of the organization, which stated the possibility of returning the goods within 7 days without explanation. The company refused to accept the monitor due to the fact that the box was opened. Naturally, the client had a question how it was possible to determine the quality of the monitor without opening the package. The user’s opinion about the online store has deteriorated due to a similar case.
Buyer Tips
Negative reviews about the Megabit online store are alarming potential and current customers. Firstly, some people are frightened by low prices. Users believe that suspicious value indicates poor product quality. In fact, there is no connection between price and quality. The online store can afford low prices, because it does not need money to rent premises, it does not need to pay wages to security guards, sellers, managers. All of these benefits of working on the World Wide Web provide an opportunity to save.
Secondly, customers fear that low-quality goods will not be able to return. The company will refuse, citing any reasons. You should not be afraid of this, because if you refuse, you can contact the consumer protection society, and various authorities. The company will be required to comply with the law, according to which it must accept defective goods from its users for repair, exchange or refund.
It is worth noting that most of the products presented in the MEGABiT store have a guarantee from the manufacturer. If a failure occurs within a certain warranty period, the acquired equipment is exchanged or received for repair. Some products have a warranty of the store itself. If the purchased equipment is of poor quality, you can contact the store’s own service center.
It is also recommended that users act more competently when buying. At the time of receipt of the goods, you need to check in the presence of a person representing the transport company. When identifying external defects, the employee draws up an appropriate act indicating all the defects found. Without an act, claims in appearance are not considered.