Currently, Skype has a large number of regular users, and this is actually not surprising, since the program itself has a large number of features. If you have never had to deal with the application, then we will give you a few positive points. Firstly, using the Skype program, users can exchange instant messages and files. Secondly, you can communicate using video calls, while there is no need to pay for negotiations. Agree, it is very profitable and relevant in our time.
But problems often occur, for example, when Skype does not see the camera. There are many reasons for this. If you are an active Internet user and often surf the sites, then for sure you have repeatedly come across other users' indignations. It happens when Skype does not see the camera, or rather refuses to do it, in which case users cannot make video calls between themselves. In some cases, people cannot initially configure the camera, and sometimes this problem may occur after some event. It is today that we decided to talk about this issue and will try to describe everything as detailed as possible so that each user can solve his problem.
Task
Let's start with the most common question about why the new Skype does not see the camera. First of all, pay attention to the drivers. Perhaps the software is not installed on the camera. When you first connect the device for shooting to a personal computer, laptop or even a netbook, then the installation of the necessary driver starts immediately.
PC work
Naturally, for personal computers, the camera must be purchased separately, and with it the manufacturer also provides an installation disk, on which the necessary programs for the full operation of the device are present. If you have a problem because Skype does not see the laptop’s camera, then solving it is much easier. To do this, you just need to remove the existing driver, then go to the "My Computer" tab and turn on the camera there. Thus, she pre-installs the software, and then starts in normal mode. During the installation of the driver, you should definitely be careful and follow all the instructions provided by the manufacturer. As we wrote above, if you were provided with the installation disk along with the camera, then you first need to install all the drivers and only then try to connect and turn on the device. After starting it, you will need to wait a while until it can independently find the installed programs and activate, and in some cases, it may require a computer restart.
Lack of software
Such a problem may occur, which is very common in new webcam models. They are generally not equipped with specialized disks containing drivers. Accordingly, the operating system in such a case is powerless, and this will again lead you to the fact that Skype does not see the camera. Such a problem can actually be solved very simply and, most importantly, quickly.
Download software from the web
First of all, you need to go to the website of the manufacturer of the camera you purchased. Almost all manufacturers of such products provide a separate page on their official portal, where the entire database of drivers for each device is located. First, find the system file that applies to your camera model. After that we upload it to our computer and install it. In fact, this option for obtaining a driver is the most optimal, since in this case you can get the latest version of software for your webcam, and the programs that are on the disk can quickly become outdated. So, as you can already understand, if Skype does not see the webcam, you definitely need to check the availability, as well as the installed version of the necessary software, because even the driver version may be the reason. Of course, we recommend that you test different versions of the programs, as it also happens that after installing the latest software, the webcam starts to work even worse.
Hardware problem?
If
Skype does not see the camera, then you will definitely need to check the operation of the equipment. To begin with, as we wrote above, you need to install drivers. After a special message pops up on the right side of your monitor that the equipment has been successfully installed and ready for use, you should make sure of this. Everything needs to be checked. If you again have a question about why Skype does not see the camera, then additional steps will be required. Go to the
"Task Manager". You can find the camera in a special panel called “Image Processing Devices”, and the culprit may simply be called a “USB video device”.
Virtual work with equipment
In the device manager, your camera can also be displayed according to the model, it all depends on the manufacturer. If there is a question or exclamation mark in front of the name, it means the drivers were not installed correctly, or they simply are not suitable for this device, naturally, in this case, you should find the appropriate software or try reinstalling the existing one.