Today, the business owner faces a dilemma: to use your own IT department or flatter on the fashion trend - . If the issue of choice is also relevant for you, we recommend that you first of all evaluate the positive and negative aspects of working with a third-party company.
Outsourced work
IT activities that you can outsource can greatly facilitate the tasks of your employees. An external organization may provide the following services:
- Tech support
- Employee management
- Budget planning
- Network support
- Software development
- Data processing
- Server Configuration
- Company network management
- Business process automation
Positive aspects of cooperation with an IT company
What are the benefits of IT outsourcing? Third-party IT services will help:
- Reduce operating costs. Arm yourself with the help of IT company specialists, and you can delete some items of expenditure from the budget. You do not have to pay bonuses, taxes, pay tuition ...
- Get at the disposal of competent professionals. Sign a subscription service contract, and you will use the services of specialists who have Microsoft, Cisco or 1C certificates. As a rule, they are much more experienced than full-time specialists, since they work in many fields. These are financial organizations, and hospitals, and manufacturing, and accounting and law firms.
- Avoid technical errors. No need to rush around looking for software or hardware updates. On the contrary, you even save, because The IT company is aware of the latest changes in its field and will update all the programs you need.
Why be afraid?
As the owner of a small business, of course, you will want to control all its areas. But something will have to be trusted with other persons. Not many are ready to do this, despite the significant advantages of IT outsourcing. Still, a third-party organization should delve into the intricacies of your business, but it may not even see all your needs. Therefore, you can encounter a number of unpleasant moments:
- Professionalism of contractor employees. The whole business is based on IT, and you will need a really high-quality service. Otherwise, you can take a big risk.
- Full confidentiality. External IT staff will be more difficult to control than full-time staff. It will be better if your data will be stored on your own servers. And do not forget to sign a non-disclosure agreement.
- Rigid IT solution. You have signed an agreement with the organization, and you are forced to cooperate with it, because otherwise there will be no one to renew the licenses for the selected software. Better immediately choose a flexible option so that you can easily leave.