In the West, every employee in any company knows and complies with the basic rules that are accepted in the team. These rules strictly regulate the behavior of employees with customers, including with each other, allowing more efficient negotiations, and most importantly, training to interact in a team. They are called nothing more than a "corporate code." Looking at European experience, in our country, many large companies also began to develop and implement something similar. There is a trend: the larger the company, the larger the code. However, if an organization develops and adopts a code, then both managers and employees must understand the seriousness of this step. Indeed, such a document, if the rules prescribed therein are not respected, can greatly damage the reputation of the company.
The corporate code of the company has several objectives. Firstly, it is creating a positive impression of the company, and, consequently, increasing the level of confidence in the products it produces and increasing investments in the development of the organization. In this case, the text of the code, or rather, the main key points are customer-oriented and presented in the form of a booklet, which is freely available for consumers and investors, for example, in the lobby of the company. Secondly, such a document avoids conflicts, and if a difficult ethical situation arose, it helps to easily find a way out of it. Thirdly, the corporate code contributes to team building, the development of team feelings, collective identity. Fourth, the code is designed to help beginners navigate the environment and quickly join the team, because it is in it that the main information should be most conveniently combined and distributed among the items.
Typically, such a document consists of two parts. The first part includes the history of the company, outstanding events from its activities, projects, etc., a description of the mission, goals and values of the employees of the enterprise and the company as a whole. The second one specifically describes the norms of behavior in a given situation, it also includes the employees' work schedule , which reflects working hours, the availability of weekends and holidays, the rules for the provision of leave, the organization of the workspace, and even the appearance of employees. Moreover, the appearance is by no means given the last place. Indeed, the impression of the client about the company as a whole depends on how each employee looks. Therefore, very often firms develop a special corporate style, which absolutely everyone who works in the company should adhere to.
Many companies come up with a motto that every member of the team knows and respects. A separate application may contain rules and instructions for employees, as well as various schemes. Thus, unity and cohesion are achieved. However, it is not enough to develop a corporate code and familiarize employees with it; we also need to make it work. This can happen only if almost all employees will participate in the preparation of the document. They should understand what kind of document this is and how it will help them in their work, and they should also be able to put it into practice.
The main and invariable condition is that the code of corporate culture should be the same for everyone - both for subordinates and for managers. In this regard, a very important role is played by the personal example of company executives. So, if the director requires courtesy from his employees, then first of all he himself must adhere to the rules of polite tone. The corporate code provides for motivating events such as rewards, bonuses. And all of them also have a documentary reflection. Today, the presence of this document in the company is considered as adherence to the standards of corporate behavior and provides the organization or enterprise with access to the world market.