Most banks try to bet on privileged customers. And this is understandable, because it is they who most often give the main revenue to financial organizations. VTB was not an exception - a bank that developed several unique products for VIP-clients at once. One of them was the multifunctional Privilege package (VTB) . What is the essence of this service? And what powers does he give to bank customers?
Brief description of the program
The Privilege Package VTB-24 is a list of special options that was created specifically for people who are used to saving their time and striving to live their life to the maximum.
It is believed that this service is based on three components, which include comfortable conditions and high speed of service, as well as favorable offers from a credit institution. Let's consider all these components in more detail.
Speed benefits
According to representatives of the bank, the VTB-24 Privilege package is intended for those users who appreciate every minute. As a rule, these are businessmen, politicians, representatives of the elite and large entrepreneurs who have every minute painted.
So that all these clients could feel comfortable, VTB came up with special conditions for cooperation for them. For example, to carry out any operations with accounts, cards or securities, project participants do not need to personally come to the bank and fill out a standard package of documents. All options are performed remotely. And most importantly, all money transfers are carried out very quickly and work from anywhere in the world.
What is the reason for quickly resolving customer issues?
The Privilege service package VTB-24 is equally fast for all privileged customers. This is achieved through the introduction and use of a number of services and tools. One of them is a telephone bank. It is he who helps to perform operations anywhere. The main thing is that there should be a free telephone line nearby.
The second important point is the creation of a special service area where VIP-clients are received without queue and crush. An important role in the high speed of the service is played by Internet banking and the ability to renew your credit line with it. And, of course, VIPs cannot do without a concierge service that performs all types of organizational services on behalf of the user. For example, it can be used to book tickets, book a hotel room and pay for dry cleaning services, etc.
Convenient work with finances - your peace and comfort zone
Everyone who ordered the VTB Privilege package can relax and feel comfortable. What does it mean? First, a personal manager who is able to find and make the right decision thinks about your well-being. In most cases, you will receive professional advice from him and solutions to the problem. He is also able to prepare various kinds of contracts and documents necessary for concluding an agreement, for example, on the delivery of goods.
Moreover, owners of the Privilege package can additionally receive a Priority Pass card. And she, in turn, will allow them to visit comfortable business lounges at international airports. Only two free visits per month are available on this card. But the card holder can bring with him a satellite that is not a client of the bank.
Finally, the VTB Privilege package provides travel insurance for its members and their family members. In this case, insurance compensation to the client of a financial institution may be necessary in the following cases:
- when a traumatic situation has arisen and first aid is required;
- during cancellation or delayed flight ;
- in case of baggage loss;
- during violation of civil liability.
The insurance cover of the user and his family members is valid 90 days from the moment of traveling abroad. These are the conditions VTB Bank offers its customers. The Privilege package in this case helps to protect not only yourself, but also your loved ones from unforeseen situations during the trip.
What are the benefits of online banking?
Thanks to the banking service, users can easily carry out various operations with currency, loans and deposits. They have a unique opportunity to exchange currencies and pay for utilities or the services of a mobile operator. But the main thing that VTB offers them is the Privilege package of services with increased deposit rates, privileged exchange rates, and the absence of commission fees for various financial transactions.
What is the benefit of a service package?
The main benefit of the service package is the ability to increase your investment. For example, you can invest in certain investment products on certain conditions. In particular, the bank offers its customers the services of an "online broker", full-fledged analytical support, provides access to various platforms of the international currency market, and also opens an individual investment account.
Moreover, everyone can either use the services of a personal investment adviser, or engage in investment on their own. In the latter case, a short course of training on a professional training portal called "School of Trading" is assumed.
In addition, customers of a financial institution get access to bonus cards with 5% cash back (cash back), can withdraw and replenish their accounts without any restrictions. They are also waiting for discounts (up to 40%) when purchasing goods and services of bank partners. They have the opportunity to open a credit card with an 18% annual interest rate and buy collectible gold, silver coins in order of priority.
VTB Privilege (package): reviews
Since its inception, the Privilege package has caused a lot of discussion. Someone liked the service, but someone did not have time to appreciate it. So, some users talk about a successful investment that the School of Trading helped them to do and a personal assistant. According to them, over 2 years they managed to increase their capital and even acquire new housing.
Others say that with the help of a package of services they managed to repay the loan on time and earn money on the capitalization of the deposit. Still others say that there are no queues and fast service. Fourth, on the contrary, are dissatisfied with the quality of service and the principle of the telebank. According to them, they had to wait a very long time until all payments got as intended. Fifth do not like the delay in connecting some privileged services. They offer to return money for the package, because the services promised by the bank did not work.
What are the benefits of the service?
As you can see, there are many diverse reviews. But despite this, the VTB program has a number of significant advantages:
- speed of service without queues and excess paperwork;
- the ability to perform any financial transactions remotely;
- processing loans and deposits on acceptable terms;
- using a personal assistant to solve financial problems and accumulate investment assets;
- premium credit and debit cards (up to 5 pieces);
- participation in bonus programs and promotions, etc.
Whatever they say, the Privilege package fully lives up to its name. It is he who makes VIP customers feel even more special than they are.