Many people who are faced with buying goods in foreign online malls are interested in the course of such a process as exporting international mail, which means receiving a postal item sent to the mail of the destination country (in the cases considered here, Russia). The parcel is delivered to the indicated place where the international mail exchange and all subsequent export and import operations are carried out. The whole way of mailing is the export of international mail, which means a phased passage of all authorities in compliance with many rules, which will be discussed below.
Stages
From receiving a parcel at a post office abroad and receiving it in Russia by a person whose address, first name and surname are indicated in the notification, there are many stages, each of which receives information on the recipient and sender upon request. The long way of sending and all manipulations with it should be transparent, and this is what the export of international mail implies, which means free tracking of the shipment until it is received at the Russian post office.
The first step in sending a shipment to the Russian Federation from abroad is to receive the parcel at a post office, for example, China or Malaysia. In the foreign post office, the parcel is received and the relevant documentation is prepared for it to go all the way to the final address. At the same time, a declaration for customs must be drawn up in the form of CN23 or CN22.
Documents
After drawing up the documents, this mailing is given a unique identifier, with the help of which this export of international mail is tracked. What is an identifier? This is a barcode printed on the receipt. It is received by the sender, so that after a while, when the package appears in the tracking system, to monitor its movement. If desired and possible, the sender can inform the recipient of the index.
First, the parcel arrives at the place where the international postal exchange takes place (IMGO), where it is carefully prepared to undergo certain procedures, and this is only the very beginning of the knowledge of what the export of international mail means. China, for example, trades online with Russian consumers very intensively, as it has an extensive network of shopping malls. This is Item.taobao, Detail.tmall, Auction1.paipai, as well as many others, including the world famous Amazon and Aliexpress. And just from there, the parcels must be carefully monitored. In the local IGOs there are also customs authorities that process the parcel on their part and form a dispatch to the country of departure.
Parcel export
If during tracking the future recipient observes the status of "export", he needs to be patient. This is one of the most time-consuming processes when a mail item is forwarded from one country to another - from sender to recipient. Air transportation may be involved here, but most often delivery is by ground.
The speed will depend on the remoteness of countries from each other purely geographically. And at this stage, when tracking the parcel, the status of "export of international mail" will already be known, which means that the parcel passes the longest stage of the mail path. The status of "export" means that the shipment was handed over to the carrier, and the package should be sent to the IMGO of the recipient country, that is, to Russia, but it should be carried out very gradually.
The timing
On the timing of the export of any international shipments can not be known to anyone and never. This is entirely up to the carrier. The following status indicates the electronic registration of the parcel - with these or slightly different words, and this means that the seller registered the track code of the postal item on the courier service website.
However, the package has not yet been transmitted, and a whole week may still pass before the actual moment of transmission. Most likely, she has not yet left China. Export of international mail should change the status to "reception" or similar to this word. But this will only mean that the parcel was actually sent from China to Russia. When it is in export status, it is impossible to track the path. That's when the status changes to “import”, you can observe the movements.
Causes
Since transportation is most often carried out in transit and undergoes all kinds of restrictions, mail is often delayed for a long time. If the parcel does not receive the status of “import” for more than three months, the sender must submit an application for search to the post office. Actual sending to the country of destination does not mean at all that the departure will soon end its journey, that is, the export of international mail itself does not mean this. How long the departure route at this stage lasts is unknown to anyone.
This happens because the routes are laid out each time, a lot depends on the flights, as well as on the formation of the optimal weight. That is, the packages are accumulated to the right amount so that the flight gets profitability. For example, Chinese aircraft carry between fifty and one hundred tons. And no one knows when this flight will gain the necessary weight. This stage can take from seven to fourteen days on average. But often and more, there are cases when parcels were expected and all sixty days.
Packaging
With the status of “export (content check)”, you can be sure that the package is not moving anywhere. She was handed over to the customs of the country of departure to conduct an inspection and other procedures. Once the customs check has been completed, the package will move towards the destination country. The status of “export (packaging)” will mean that the parcel inspection was successful, it is packed, marked and ready to be sent to Russia.
With the status of “transportation” everything seems to be clear: the mail leaves from the sorting center. Most likely - to another sorting center, but already towards the recipient. The same signifies a transit status. Sometimes, as the shipment is tracked, a notification appears that the customs has completed clearance, which will mean that now the postal services continue to export international mail. Malaysia (MYKULB - international code), for example, allows you to track your parcels using your own help center, but this does not add speed to parcels.
Customs there
Customs in most MMPOs works around the clock, since only in this way can this colossal volume of incoming and outgoing mail be checked. In addition to customs officers, postal operators also work there - two people for one customs employee.
This is what awaits the parcel with the status of "customs clearance". The parcel is still in the sending state and is undergoing customs procedures. This thing is not too fast. If the status means “customs clearance in the recipient’s country”, you can start to rejoice and rub your hands in anticipation.
Customs here
The parcel was handed over to the Federal Customs Service (FCS) and executed there, passing along a rather long cycle of functions: processing, customs control, clearance. All postal containers receive customs transit procedures, then they are sorted by sections and type of dispatch.
Merchandise investments must pass X-ray control, while the customs decides whether to open this shipment or not. The reason for taking the parcel under personal control may be a commercial party or orientation to it, where it is suspected that there are substances prohibited for shipment, or maybe just a violation of property rights. The operator at the customs officer opens the parcels, after which they draw up an inspection certificate and attach it to the shipment.
Other statuses
The status "export of international mail, sorting" means that the parcel is already in one of the many sorting centers, and there it is processed. In any case, this is already very close to receiving. It is not known how long it will take to process, but sooner or later this sorting center will leave the parcel. The status "accepted by the carrier" moves the moment of receipt even closer - the order is transferred to the carrier already local.
Further, different statuses that speak for themselves may alternately arise: "arrived at the terminal" (probably intermediate, where the parcel will once again be unloaded, loaded, processed, marked and sent further), "arrived at the warehouse" (where it will again be unloaded, loaded and so on - see above), "is in the center of small packet processing" (again, everything is as before, but at the end a further route is chosen here). One of these intermediate statuses, which makes one sad, is “arrival in a transit country”. It’s very troublesome to track the export of international mail. China (CNSZXA - international code), for example, exceptionally often apologizes to customers for long delays.
Post office
The long-awaited status of “arrival at the post office” means that the recipient can, even without waiting for the postman with the notice, contact the post office indicated in the status and receive his parcel. Other phrases in this post may also be used. For example: "Export of the international mail of Russia. Arrival at the place of delivery." Ideally, the delivery of the notice by the postman should be completed on the same day, but more often it happens differently.
By the way, if the status of "abandoned the place of international exchange" is received from the Russian post, then there is no need to wait more than ten days, since this is already a clear violation of the delivery time. You can safely call and complain. Mail workers are required to respond to such a call. The parcel is sought, a notice is immediately issued of its arrival at the department. And they give notice to the postman. Well, if all the anxiety is over. Because there are also unsuccessful delivery attempts if the postal operator has to report it in the next status. Moreover, the specific reason for non-delivery is never displayed.
Further actions
After another attempt at delivery, the parcel is transferred for storage until all circumstances are clarified. She receives the mark "on demand". After a certain time, the failed recipient sees the status of the return of the parcel to the sender. And if he does not immediately contact the post office, which was obliged to deliver the shipment, and does not find out the reasons for non-delivery, then the recipient can already say goodbye to a dream that arrived from Malaysia or China.
And he is not the recipient even then. Unfortunately, this happens very often, as people who use foreign online malls constantly write in reviews and consult on forums. So buyers warn each other about poor quality service. For example, many online store outlets get a lot of complaints.