In most conflicts, it is important to find a way to resolve them. This statement seems obvious, but many people suppress their anger or simply get along. They think that conflict resolution is a way of creating others, and therefore they are simply silent if they are not happy with something. Unfortunately, this is an unhealthy long-term strategy. On the one hand, an unresolved conflict can lead to discontent and additional conflicts in relations. On the other hand, more importantly, the ongoing conflict situation can indeed have a negative impact on human health.
Unfortunately, conflict resolution is sometimes very difficult. Inappropriate attempts can actually exacerbate the situation.
To avoid this, you need to know the main ways to resolve conflicts.
Get in touch with your feelings.
An important component that helps to resolve conflict situations is the awareness of their feelings and sensations. It may seem that your feelings should be obvious to you, but this is not always the case. Sometimes we feel angry or resentful, but we don’t know why. In other cases, we believe that the other person does not do what he “should”, but we do not know what exactly we want from him. Therefore, it can be effective to get in touch with your own feelings, thoughts and expectations.
Hone your listening skills
When it comes to efficiency in resolving conflicts, the ability to listen carefully to another person is important. Knowing how much we can do this is just as useful as understanding our feelings and sensations. It is important to understand the conflict from the point of view of another person, and not just your own, if we want to come to a mutual agreement. In fact, a simple understanding of what they hear and understand you - this is the way to the correct solution to the problem of "quick resolution of conflicts."
Unfortunately, active listening is a skill that not everyone knows. The common misconception is that many people think that they are listening, but in fact the following answer is being formulated in their heads, they are raging about themselves, about how the other person is wrong, etc.
Assertive Communication Practice
Everyone knows that incorrect, rude statements can throw fuel on the fire and exacerbate the conflict. It is important to be able to express what is necessary, clearly and assertively, but not aggressively, so as not to force another person to defend. One of the effective conflict resolution strategies in this regard is the use of the self-suggestion strategy “I feel ...” (confident, calm, etc.)).
Seek a solution
As soon as you understand the point of view of another person, and he understands yours, it is time to find ways to resolve conflicts that will suit both sides. Sometimes it’s enough just to understand the point of view of the interlocutor. In this case, a simple apology can work wonders, and an open discussion can bring people together. In cases where there is a conflict on a matter in which there are disagreements, several options are possible: you can disagree with each other, but you can find a compromise or a middle ground. Or if you feel more confident in the matter and can achieve your goal, but you need to understand that the next time you will need to give in to you.
Impossibility of permission
If the conflict lasts too long, sometimes it is advisable to terminate any relationship with an opponent for a certain period of time or forever. In cases of abuse, for example, the threat of physical harm - personal safety should be a priority. When dealing with a family member, by adding some restrictions, you can achieve peaceful coexistence. In a friendly relationship (in the case when conflict resolution is not possible) it will be reasonable to stop communication. In any case, only you can decide whether the relationship can be improved or still have to end it.