All subways of Russia are related by a single set of basic rules for passengers. There is in them a line familiar to everyone: "Do not leave your things at the exit ...". As you know, the rules are created in order to break them. What to do to a passenger who has forgotten things in the subway and is not ready to accept the loss?
Search for loss in the wake
The faster you discover the loss, the higher the chances of it being returned. This axiom works great with things forgotten in the subway. If a person finds that he left a bag or bag in the car immediately after leaving it, returning his property is quite simple. It is necessary to seek help from the station duty officer. It is advisable to name the number of the train and car, then they will go to search for the loss at the next station. If the absent-minded passenger does not remember this data, it is necessary to describe in detail the lost. Subway staff will easily track the train number, but searching for a car may take some time. And what about the person who forgot things in the subway and did not immediately find the loss?
Is it possible to return a forgotten bag in the subway the day after the loss?
In the daytime bustle, many of us do not pay attention to the little things in life. What to do in a situation if you realize that you forgot your personal belongings in the subway only after returning home in the evening? It’s worth starting with a call to the subway help desk in your city. During a conversation, it is necessary to describe in detail all the lost and give at least an approximate date and time of the loss. If the items described were found, they can be picked up at the lost property office. Even if the passenger forgot things in the subway yesterday or a few days ago, he can ask for help from the station duty officer or through the emergency call column.
Metro finds retention period
According to the rules, passengers must notify the discovery of any orphaned items of subway employees. At the discovery stage, all finds are inspected in the metro security department. This check may take up to three days. Accordingly, if a person forgot things in the subway and started searching for them after a day, he may have to wait for the inspection. Food left in the subway is disposed of immediately upon detection. Documents are passed by the subway to the police department. All other personal items are sent to the forgotten things bureau in the subway. The storage period for finds is six months from the moment of receipt at the warehouse. After this time period, things are disposed of.
What to do if a thing forgotten in the subway was never found?
According to statistics, in the metro and other forms of urban transport, passengers most often leave mobile phones, wallets, plastic cards, small accessories (glasses and gloves). Often, packages with purchases from stores also fall into the lost property office, and children and adolescents most often forget their replacement shoes and sportswear.
The return of losses to their owners is complicated by the fact that not all passengers follow the rules of the subway and inform the organization about the findings. What to do if I forgot things in the subway and could not be found in the metro warehouse? In this case, you can try to advertise in the popular newspaper of the region or in thematic groups of social networks. Be vigilant: there are frequent cases of fraud when attackers respond to loss announcements and require remote transfer of remuneration before the transfer of discovered things. The most reliable way to make sure that the person who really found the property responded is to ask him to describe all the objects or the most noticeable of them. If the description agrees, you can safely arrange a meeting and reward. Pass the award in person, not by transfer.
Useful information for residents and visitors of Moscow
In the Moscow Metro, there is simultaneously a find table at the Universitet station and a whole warehouse of lost items at the Kotelniki station. It makes sense to start a search with a call to the help desk. All appeals are recorded, and employees will definitely check whether the described loss has arrived to them. Find forgotten things in the Moscow metro is quite possible. Often, passengers bring station attendants even expensive phones and wallets with money. It is worth noting that at the Moscow Metro warehouse, funds are stored separately from other personal items - at the cash desk. To receive them, you must write a statement. All unclaimed funds are stored for six months, after which they are transferred to the city budget. Lost and found warehouse is open daily from 8:00 to 20:00. If among the lost things were documents, the subway staff will tell you which police station to contact in their search.
Be careful when traveling on the subway and try not to leave your things unattended! But if you still lost something, we hope that our article will help you return the loss!