The error “Could not connect to the NVIDIA website” when trying to update drivers for video cards of this manufacturer may occur if the system has the installed GeForce Experience management program. It is believed that it is this utility that can cause such a failure, although there are other reasons. Next, we will show how to fix the failure using the simplest methods for this.
The reasons for the failure
Having the Experience management utility that lets you keep track of new drivers for graphics adapters is good. But, as it turns out, this application is not safe from the occurrence of glitches (possibly even short-term). And it is he who is called the main problem when the error “Could not connect to the NVIDIA website” occurs.
However, there may be other reasons. Failed to connect to the NVIDIA website (Windows 10 and below)? This may be due to viruses, communication failures, Network.Service errors, etc. But we will start the correction from the last points.
Error “Failed to connect to the NVIDIA website”: what to do first
First of all, if updates were made regularly before the appearance of the failure and there were no failures, you can simply restore the system to its previous state using the corresponding section of the Control Panel or the boot menu that is called up at the start by pressing F8.
If this does not help, and the message “Failed to connect to the NVIDIA website” appears again, it is advisable to check your computer or laptop with some anti-virus package. But, as a rule, the main problem is the Experience utility. We need to “fix” it.
The simplest basic algorithm for solving a problem
In the simplest version, in order not to delve into the settings, you can simply make a standard removal of the program from the program and component section in the "Control Panel", and then reinstall it.
Unfortunately, an error informing that the program after installation was unable to connect to the NVIDIA website may appear again. This is due to the fact that when reinstalling the program, it can inherit errors from the old version. Therefore, it is better to uninstall the utility using applications like iObit Uninstaller, which are able to delete all the remaining garbage.
Manually, the situation can also be fixed. To do this, first delete the NSManagedTasks XML file in the folder of the installed NetService application, which can be found in the ProgramData directory of the system partition where the NVIDIA Corporation directory is located. The initial program data folder may have a hidden attribute, so initially you need to set the display of hidden objects in the view menu in "Explorer".
After that, you need to call the standard “Task Manager” and forcefully terminate the NvNetworkService * 32 process in it, and then go to the services section (services.msc command in the Run console), find this component there (the name may slightly differ from the name of the most completed process) and right-click to start the service again.
After that, the failure will no longer appear, and if it does, you can apply the solution just presented to eliminate it.
In some cases, if you used in-depth deletion using special utilities, rather than in a standard way, you may not need to manually restart the service. But just in case, you need to have such knowledge.