To order in this store does not need registration. All actions come down to a couple of clicks. And to make a purchase, you only need to mention your contact phone number. Delivery is fast. It is possible to receive the goods on the same day. This is what the Bayon online store promises to its customers. User reviews strongly disagree with these promises. Many of them are even willing to argue and present evidence related to the violation of these promises. But you will learn about everything in order in this article.
Generalized about the company
The Bayon company positions itself as a large shopping center of all-Russian significance. The assortment of this organization has a large selection of household, electronic, mobile and other equipment. In total, the catalog of the site Bayon.ru includes over 50,000 different products, which is called, for all occasions.
Store Origin History
Bayon is an online electronics store that first opened in early 2012. Currently, the company says that since its opening, its representatives personally packed and shipped over 20,000 goods of various kinds.
According to them, thanks to the coordinated actions of the team of this organization, 94 satisfied customers leave the store from 100 shoppers. And this means that the degree of public confidence in the Bayon.ru resource is extremely high . However, is this really so, you can find out by studying real customer reviews. Let's start with the positive points that have been highlighted by almost all customers of the store.
Where are the offices of the Bayon site located: store addresses
The undoubted advantage of this organization is the fact that, unlike many other virtual supermarkets, Bayon has real offices, representative offices and even warehouses. They are open not only in Moscow, but also in St. Petersburg, Yekaterinburg, Krasnodar, Nizhny Novgorod, Novosibirsk, Rostov-on-Don, Samara, Kazan, Stavropol, Voronezh and other Russian cities.
The actual and legal address of the organization, according to the documents, is completely the same. According to these data, the main representative office of the organization is located in Zimki, on Leningradskaya Street, ownership 39, building 6. As a guide, you can call a business center called Khimki Business Park. For visiting this department is open from 8 am to 9 pm (on weekdays) and from 10 am to half past eight in the evening (on weekends).
For buyers who contact the Bayon online store (reviews of most users confirm this), there is another functional department of the company. It is located on Leningradskoye Shosse, house 16 A, building 2, on the second floor of the Metropolis business center.
The company's warehouse is also located in the Moscow region - Solnechnogorsk district, Perepechino village, Pridorozhnaya street, 12.
What is the customer’s website like?
Turning to the Bayon online store (you can find reviews about it in this article), many users highlight the following positive points:
- Nice and friendly design.
- Convenient and clear menu.
- Bright and presentable advertising.
- The ability to choose to register (you can simply log in through your account on social networks or register by phone number and email address).
- Convenient categorization.
According to the visitors of the resource, in general, the Bayon online store (Moscow is a city in which there is a representative office of this organization) leaves a positive impression. At the initial stage, everything is very clear. All products are neatly sorted by category. Here you can find the following types of goods:
- Tablets and branded TVs.
- Laptops and monoblocks.
- System units
- Accessories.
- Printers, mice and other related computers, laptops.
- Accessories
- Game consoles and PC games.
All these products are marked "only from the manufacturer’s warehouse" are widely represented in the Bayon organization catalog (online store). Smartphones are also real to find here. That's just, as users say, far from all of them are original (i.e., there are fakes or copies of well-known brands). However, this is not mentioned anywhere in the online store.
Ease of choice and subtlety of sorting
According to the stories of many buyers, making purchases in this store is very convenient. For example, you need a TV. If you click on the appropriate tab, you can immediately see the most profitable offers, as well as discounted products. All this offers "Bayon" (online store). Household appliances are represented by the most famous brands and manufacturing companies. In addition, each product can be sorted by size, for example, screen size, popularity, cost and additional functions.
Open company policy and communication with customers
It is noteworthy that the representatives of the site are always open for new cooperation and offers from users. For example, if you are not satisfied with the principle of sorting goods, you can always use the feedback and offer your own filter option.
Of course, in this case there is no guarantee that your idea will be approved. However, the option "Suggest your filter" is still there. Therefore, everyone can use it and write their vision of sorting to the representatives of the Bayon site. An online store (laptops can actually be purchased at a special discount) will definitely consider your offer.
Colorful and original design
When switching to a particular product, you can immediately notice the unusual presentation of information. Firstly, a whole page is highlighted for the description of the model, for example, a mobile phone. Secondly, all its advantages are highlighted and detailed in detail separately, as well as accompanied by vivid photographs. By the way, the model itself is beautifully represented in the main album.
It is not only shown from different angles, but even accompanied by a virtual animation that rotates and demonstrates the product from all sides. According to users, such an original approach to the presentation of their products was quite successfully implemented by the Bayon online store. Reviews of most buyers approvingly characterize the design of the site, as well as the way of presenting information about the product.
Availability of an additional comparison function
Some users liked the original site option called Comparison. It allows you to solve the problem of choosing between two specific models and clearly demonstrates their advantages by comparison.
In order to activate this function, you must select the appropriate category and product, for example, laptops. And at the end of the general information about the models, put a check in the empty box opposite the word “Compare”. On the right side of the site, the icons of your selected models will appear on the screen. To complete the action, click on the "back and forth" arrows. The request will be processed instantly and a new comparison page will open. On it you will see how both models differ from each other.
Large selection of options for payment
Some users say that you can pay for goods in any way. In particular, the following options are distinguished:
- By credit cards.
- In cash when ordering courier delivery.
- By bank transfer (by details).
- Thanks to virtual currency.
- By introducing cash through the terminals.
- Using the Alfa-Click mobile bank.
- Thanks gift certificate.
It is also possible to purchase equipment on credit. Such loans can be obtained for a period of not more than 36 months. The amount of such a loan will not exceed 3,000-200,000 rubles. This type of loan does not imply a down payment, which cannot but please buyers. But the size of the loan interest rate depends on the financial institution that provided the loan. In addition, goods can be issued on credit exclusively to Russian citizens in the age range from 18 to 75 years.
To apply for a loan, you must select the appropriate product, and in the column of the choice of payment option, specify "On credit". According to many users, such a loan is issued in just 2-3 minutes.
The opportunity to get additional discounts through coupons
According to experienced fans of virtual shopping, in addition to all shares of the company, it is realistic to purchase this or that product with an additional discount. And the Bayon pre-purchased coupon will help you with this.
However, remember that such a purchase is always fraught with additional costs, and sometimes nerves. Indeed, among the representatives of coupon services, there are often outright scammers and unscrupulous sellers. Therefore, it is recommended that the Bayon company contact verified coupon distributors. Or, if you wish, you can check with the support service of the online store, whether it accepts coupons of a particular intermediary.
What do users say about Bayon shopping?
Among the many reviews about the company, it is real to meet not only positive, but also very unpleasant reviews. So, some buyers praise the site itself, its pricing policy and ease of design. At the same time, they complain mainly about the low quality of the purchased goods, the slowness of the delivery service and the lack of coordination of the actions of some client services of the company. They say that a promise to bring an order on the day of payment is often ignored. In this case, the delivery of goods can be repeatedly carried forward for 1-3, less than 7 days.
Many do not like the service that works with sorting goods. Judging by some reviews, due to confusion during packaging, customers received completely different goods that they did not order. Later, they sent them back, and the time for receiving the order was delayed not even for weeks, according to them, but for months. Some describe specific cases when, when ordering one model, they received goods of the same company, but with worse parameters. This is especially true for mobile phones and televisions.
Many users are unhappy with the company's service center. From their words, it becomes clear that the company’s employees are just pulling time. The repair time is very much, in their opinion, greatly delayed.
Others talk about bad experiences, citing a lack of control over products that are not available. For example, there were cases when, choosing a product and paying for it, the buyer did not receive it.
The reason for this reaction of the store was the lack of a specific model in stock. In turn, the return of funds had to wait, according to customers, for more than 10 days (although this is how much is officially allocated to this procedure). What is this: elementary uncoordination of actions, poor organization of work of the warehouse and managers adding positions to the catalog? Hard to say. However, in view of the availability of such reviews, Bayonne representatives should consider and conduct a thorough check of all existing services.