Purchasing new clothes is a process that requires sufficient time and attention. Someone acquires new things only in case of urgent need, for some it is a way to please themselves, and someone thus seeks to maintain their reputation or social status. In any case, many of us seek to spend as little time as possible on this process and exclude the possibility of acquiring a fake or low-quality product. That is why many people prefer to make purchases in trusted online stores whose products are original. Another special advantage is the home delivery service, which most trading floors offer. This helps to save time, and sometimes money.
One of the most popular online stores in this context today is Butik.ru. Why does he so attract buyers throughout the Russian Federation? What is its feature? What particular company does the company specialize in selling? Is it possible to return the goods if it did not fit? What do their real customers say about the services of this online store? Answers to these and some other questions will be provided in detail in this article.
about Shop
Butik.ru is an online store that offers the widest selection of clothes, shoes and accessories for both women and men. Anyone can choose something to their taste here. Just visit the official website or offline store "Butik.ru". Reviews strongly recommend not to bypass it with your attention. We will talk in more detail about the features of cooperation with the store in question.
Delivery
Transportation of purchases from the store "Butik.ru" reviews earn the most positive. Why? Because the management of the company has done everything to ensure that customers are pleased and comfortable to receive purchased goods. So, there are a number of services that the store offers for its customers. Among them are:
- You can order goods in absolutely any region of the Russian Federation;
- Delivery on the territory of the city of Moscow and within the Moscow region is free of charge, regardless of the purchase price;
- the ability to independently pick up the selected product in the store, trying it on before payment (if you do not like it, you can change your mind);
- You can always order a free fitting, things for which you will be brought to your home (the service is available both in Moscow and the Moscow region, and in some other cities of the Russian Federation).
Also on the official website of the store you can find a special form, using which you will be able to calculate the cost of delivery of the purchase to your city.
Payment
How can you pay for goods purchased in a Butik.ru store? Testimonials describe the following payment methods available.
Prepayment online:
- when making a purchase, the line "Online payment by credit card" should be noted;
- it is safe: you do not enter bank card details immediately, this only happens after your order is fully collected;
- after the assembly of the order, the store employees will contact you in order to provide you with a link, through which you can enter your bank card details;
- from now on you will have 48 hours to pay for your purchase.
Payment upon receipt (in cash or by credit card, depending on which delivery method you prefer).
Return
This item especially clearly shows how sincerely the Butik.ru store takes care of the well-being of its customers. Reviews say that the customer can return the goods within a year from the moment he purchased it. However, there are some limitations. For example, shoe or clothing care products should not be returned. Also, you cannot return the watch.
If the product you received is of high quality, but the color, size, style didn’t fit you, or just the live thing looks different and you don’t like it, you can always issue a refund in accordance with the current conditions for your city without warning this company extra. However, if you find a defect, notify the store. This can be done with a phone call or by writing to the company’s email, attaching photos of the defective product to the letter. It is important that the defect you see is clearly visible in the picture. Also do not forget to indicate your order number. After some time, a responsible specialist will contact you.
You can send back the defective goods using the services of any courier service of your choice or the services of the Russian post. In this case, be sure to collect the parcel in accordance with current requirements. It should contain:
- directly a product that still has its consumer properties;
- price tags, tags, labels, packaging (original);
- copy of your passport;
- the check you received, or the order form;
- a return application that you personally completed.
What else do you need to know?
- Goods that were purchased at a reduced price due to their markdowns, as well as hosiery and underwear, cannot be returned to the store.
- Certain product groups are subject to diagnosis at specialized service centers. It is the responsibility of the buyer to contact them independently in order to conduct an examination, as well as draw up a conclusion on the need for warranty repairs.
- The final conclusion on how the product received this or that defect can only be made after an internal examination of the company in question has been conducted.
- All procedures related to the consideration of your claim, as a rule, take from one to ten business days. After all the circumstances have been studied, you will either be returned the money spent on the purchase of this product, or will be informed that there is a need to conduct an additional independent examination. It is important to consider that all the time that will be spent on consideration of the claim, as well as on the implementation of an independent examination (provided that it becomes necessary), will not be included in the warranty period.
- If you want to return a quality product due to the fact that the style, color or size did not fit you, then remember that the store will return you only the amount that you spent directly on the purchase of this product. Cash spent on delivery will not be compensated. However, if you return a defective product, the shipping cost will also be refunded to you in full.
Sales
The store regularly discounts goods and offers its customers to purchase them at discounted prices. What can you buy cheaper at Butik.ru? Bags, shoes, clothes, watches, underwear - all types of goods that are presented in the store’s catalog, from time to time fall into this category. So, paying attention to the “Sale” tab on the official website of this chain of stores, you can save a lot on your wardrobe, while filling it exclusively with products from famous brands.
Section "News"
The section under consideration is updated regularly. By carefully observing the changes that take place in it, you will be the first to know about replenishment of the assortment and not to miss a single fashionable novelty. Be always up to date! A convenient product filter will help you not to waste extra time viewing unnecessary ones.
Discounts and promotions
Butik.ru on Novokuznetskaya regularly holds a variety of events. For example, seasonal, when during a certain period of time discounts on a specific range of products sometimes reach 50%. Also, as a rule, you can get a gift when buying a particular product. In order to keep abreast of current promotions, you only need to regularly review the relevant section on the Butik.ru website. Reviews strongly recommend doing this as often as possible. In this case, you can regularly buy the necessary goods at incredibly competitive prices.
Positive reviews
There are incomparably more positive responses than negative ones. According to reviews of this kind, Butik.ru on Novokuznetskaya has an incredible amount of advantages. Among them are the following:
- Cumulative system of discounts.
- Here you will find any clothing of the highest quality, including evening dresses, blouses or plain jeans.
- Butik.ru offers its customers only original products of well-known brands. There is no room for fakes.
- Availability of pickup services.
- Quality photos of products on the site.
- A variety of payment methods for the order.
- Return of goods is possible within a year after the purchase.
- Delivery to any regions of the Russian Federation.
- Convenient site navigation.
- Regularly updated collections.
- Great service.
Most customers with confidence recommend making purchases at the Butik.ru store (Moscow). Perhaps you will like something in its assortment.
Negative reviews
Strictly speaking, negative responses are extremely rare. As a rule, they are left by customers who are dissatisfied with the quality of a particular product they have purchased. If you bought a thing that does not suit you, remember that such a type of product as clothing, Butik.ru is ready to take back and refund you. Also remember the opportunity to try on the goods before buying. This service is available in many cities of the Russian Federation. For example, a courier from Butik.ru will bring shoes for you to try on a house. It is even possible to try on several different models.
Among other things, buyers are frustrated by high prices and expensive delivery.
Is it worth the visit?
It is impossible to unequivocally answer this question. As you can see, there are both positive and negative customer reviews of Butik.ru. An online store can leave the best impressions of acquiring things or be very upset. However, it is important to make your own opinion about this trading platform and compare how it corresponds to the reputation that the reviews create for this company.
Contacts
From ten in the morning until ten in the evening - the Butik.ru store is working on such a schedule. Address: Moscow, Bolshoi Ovchinnikovsky lane, 16, metro station "Novokuznetskaya", shopping center "Arcadia", second and third floor. There you can find the entire range presented on the site. There is also the possibility of pickup of goods ordered through the resource "Butik.ru". Phone store can be found on the official website. The call center operates around the clock seven days a week.
Conclusion
"Butik.ru" - a unique online store. He stands out against his competitors in that he is not guaranteed to try to sell you a copy or a fake under the guise of, and most importantly, at the price of the original product. You can also be absolutely sure of the quality of the goods. Among other things, the online store in question provides its customers with the opportunity to try on things they like at home and refuse them if a potential new thing did not fit or did not like. Such a service is incredibly pleasant for regular customers.
A variety of payment options, the ability to return the product and get the money spent on it back, as well as incredibly friendly service makes this online store an excellent find for fashionistas and women of fashion of all ages.
Get only the best for yourself and your loved ones. And never regret your choice!