What does a young man, student or schoolboy spend most of his free time on today? The average user with a smartphone in his hands will not miss a minute of his time, just to be in the virtual world. Of course, normal pageviews of sites do not give much pleasure, but correspondence with friends on one of the social networks can take several hours. Yes, virtual communication is also a dialogue, but, unlike a live conversation, it malfunctions, lack of reaction from the opponent and complete “ignore”.
Social network is a part of our life.
The problem is on the surface. Such problems arise with virtual communication, or rather, with its sudden termination, solely due to technical equipment and hardware. So, the most popular social network VKontakte in Russia is in demand by more than ten million people every day, and one of the common difficulties here is the question of why VKontakte is not sent messages. Indeed, very often on a mobile device, tablet or computer you can observe such a failure. But what is the cause of this technical problem? How to solve the problem and restore normal operation in the social network?
Why aren't VKontakte messages sent?
Social network messages can have the most diverse content:
- Text message.
- Document.
- Picture.
- Video and audio files.
It is these types of messages that can be transmitted on a social network, and when sending any of them various kinds of errors may pop up. Which ones?
If the message is sent from the mobile version of the social network, then with this action a red circle and an exclamation mark may appear next to the text . If you hover over this cell, information will pop up that the message was not sent. If you entered the social network through the full (computer) version, then when sending a message, a red circle with an exclamation mark and information without an icon indicating that the message was not sent (network error and so on) may still appear. The reasons for this situation may be a lot, and it is worth considering each of the possible options.
The network is gone
Understanding the question of why VKontakte does not send messages, the first thing you should pay attention to is an Internet connection. If the entrance to the social network occurred normally, without any glitches, but then some images stopped loading in the news feed, the reason lies precisely in the Internet connection. If the data transfer speed is low or absent, then VKontakte will send an error or information about the absence of a connected network when sending any type of message. In this case, correcting the situation is very simple: just find the network and reconnect. Updating a social network page is a necessary step to reload an application or site.
File too heavy
There are other reasons why sending messages to VKontakte is impossible, and this depends on the size of the transmitted file on the network. Text messages typed directly in the dialog box can be absolutely any - they will be sent, as the system will independently divide them into acceptable sizes and send them to the addressee in parts. As for photographs or video files, file documents, things are completely different here. Why aren’t VK messages with photos or videos sent? The answer is very simple. The social network server has set a limit on the size of the transferred file. In principle, if the message is text, and the user wants to attach a photo with a capacity of more than 12 MB to it, it will not be sent. The situation is the same with the video: it is impossible to send a file that exceeds the set limit in size. Finding out its limitation is easiest. Starting to upload a photo, document or video file, you can see a pop-up window with full information about limits and restrictions. To transfer a heavy file, you can use archiving programs and transfer it in batches.
Browser crash
Many users are well aware of all the features of the social network, but if the Internet connection is normal, and yet the files do not download, then the question pops up again about why VKontakte is not sending messages. Writes an “error” when sending a message? Does the window “server unavailable” pop up or requires captcha to be entered? If all this happens, then the problem lies with the browser. Experts recommend clearing the history or updating the browser version. Most often, such errors pop up in the browsers Microsoft Internet Explorer (IE), Opera, Mozilla Firefox. You should also clear the cache: if the user has not been doing this for a long time, most likely the problem is in it.
Situations are different. Even if a person uses a different browser, but also cleaned and updated it, the problem may remain. We’ll have to find out again why VKontakte doesn’t send messages. What should I do if the browser is different, or the application is installed on the tablet, but the error still pops up?
Viruses are a common user problem
Many users download trial versions from official antivirus software sites, and after their expiration date do not update the antivirus, thereby exposing their computer or mobile device to hacking by hackers and viruses. Very often it is the trojan that enters the computer that causes the failure of all programs, including the operation of social networks. VKontakte is no exception, and if a Trojan horse appeared on the computer, a captcha will pop up endlessly. You can avoid this by checking your computer with a powerful utility or antivirus program that finds and quarantines such viruses. AVZ is considered to be a great utility - a fast, powerful and compact thing that quickly cleans up your computer without damaging any important files.
If viruses are found by such programs, it will be clear why VKontakte does not send messages. How to fix a mistake in such a situation - also sorted out, but there are still reasons why the social network refuses to send a message.
Server Failure
Even if all of the above error correction options do not work, and it is still impossible to send messages, you need to continue to search for the answer to the question of why VKontakte messages are not sent in Chrome.
As stated at the very beginning, the VKontakte social network is very popular and millions of users visit it every day. Not so often, but still not being very rare, the cause of this problem is a server crash. The creators of the social network try to regularly improve their "brainchild", but hackers, spammers and simply technical problems often become the reason for a complete "strike" of the site or its partial non-functionality. In this case, there is nothing left but to wait for recovery. Yes, crashes can occur at different times of the day, which is why it causes discomfort to millions of users, but, alas, we cannot deal with this.
Other reasons
Many users ask a different but similar question: "Why isn’t VKontakte sent to Enter?" Here we will focus on the full version of the site, and not on the mobile application. So, if it comes to the speed of correspondence, then the functions of the hot keys play an important role. Among them, Enter occupies a special place, because it can appear on a social network while typing in two functions:
- Paragraph.
- Sending a message.
Not everyone wants to write their long speech constructions and separate them according to all the rules of the language. For many, the speed of sending a message is important, and in order to configure the operation of such a hot key as the send message button, you need to go to the profile settings in the VKontakte social network itself and change the position of the key function to the desired one. After that, you should refresh the page, try typing the message again and send it by pressing the Enter key.
VKontakte on a tablet or phone is convenient
Most often, visitors to websites become users of a mobile application, especially in the daytime, when most of the students, schoolchildren and working users are far from their computers. These people may also have a problem, and you need to again understand the question of why "VKontakte" messages are not sent. On the phone, unlike a computer, the reasons may be slightly less, but one of the most popular is considered an outdated version of the mobile application. Today, most users download the social network application to their phone or tablet, and do not access the social network through a browser, because this way you can appear in online mode much faster.
The reason is simple: the mobile application is outdated, or the cache is full and there is not enough memory on the phone. Now, having understood the question of why Vkontakte messages are not sent from a tablet, phone or computer, you can quickly fix this problem yourself without resorting to the services of IT companies.