Microsoft employees do not sit still and regularly release updates for their operating systems, including Windows 7. However, there are some small surprises among the various useful software that your OS can download. For example, many users of unlicensed versions may receive a message from Windows 7: "Your copy is not genuine." What then to do?
Cheating
The first, most unpleasant, but quite harmless reason for the appearance of such a message may be that you were deceived in the store where you bought the computer. You paid for the licensed version, but the update didn’t think so. Based on this, you can go to the store and claim compensation.
The method, of course, is unreliable. You may be told that you yourself reinstalled the OS and denied service. In extreme cases, you can try to compare the OS versions installed on your and store computers. If they match, then this is an occasion to think for everyone. However, if the negotiations do not succeed, you can safely proceed to configure your PC yourself.
Reinstall
So what should I do if a message from Windows 7 “Your copy is not genuine” appears? The most cardinal way used in case of big problems with the computer is to completely reinstall the system. This method is suitable for you in three cases:
- If you have a situation as described above. It is much more difficult to deal with the problem of an inactive OS if you do not have the original installation disk or you cannot determine the OS assembly. Finding the right activator will be harder than downloading a new OS build.
- The second case is more general. You have a freshly installed system, but a message appears from Windows 7: "Your copy is not genuine"? Find and download your new OS. For good programmers who make high-quality builds, the system will never download an update on its own, which can harm it.
- If you lost (deleted) the activator of your OS, and where you got it, you forgot. Unfortunately, not all programs for selecting a license key are universal.
Delete
Finally, we got to those who do not have the opportunity to reinstall the operating system. How to get rid of the Windows 7 message "Your copy is not genuine" without data loss?
The first method does not require any special knowledge from you. For a problem, one specific update KB971033 is responsible. In order for the "Your copy of Windows is not genuine" error to disappear, you need to remove it from the installed programs.
To do this, go to "My Computer" and click on the "Uninstall or Change a Program" in the top menu. After that, in the left menu, select "View installed updates." Now you need to find the update we need in the list. The main mistake that many users make is that they try to do this through a search. However, it works every other time and does not guarantee a 100% result. Therefore, you have to look through everything with your own eyes. When you find it, right-click and delete. After this and rebooting, the black screen "Your copy is not genuine" should stop appearing.
Did not work
If the message "Your copy is not genuine" continues to appear after the manipulations, what should I do? In this case, you can try to remove the update manually. To do this, do the following.
- First, we repeat everything that was described in the previous paragraph, except for the reboot.
- Go to "My Computer" and press the Alt button.
- A previously hidden menu will appear. Click "Tools" - "Folder Options".
- In the "View" tab, uncheck the line "Hide permissions for registered ...", and also switch the button to "Show hidden files and folders."
This concludes the safe preparatory phase. Now you need to be more careful.
- Right-click on "My Computer" and select "Management".
- In the left menu, select "Services and Applications", the sub-item "Services".
- In the list on the right, we need the Software Protection service (sppsvc). Click on it with the left mouse button.
- A description and two buttons should appear to the left. Click "Stop Service".
- Do not close the window, but simply go to the desktop.
Manually
Now we need to delete the two files that are responsible for the operation of this service, causing the alert "Your copy is not genuine." How to fix (delete) them? Initially, they had to be removed when uninstalling the update through program management, but it is better to check everything yourself.
We go into the Windows / System32 folder and look for two files with the extension .C7483456-A289-439d-8115-601632D005A0. Delete them. Immediately it is worth noting that automatic search, most likely, will not work, so you have to browse the contents of the folder yourself.
If the computer gives you a message that the files are being used, make sure that you have disabled the necessary service and try to reboot without turning back on "protection".
After deleting files, you may also need to restart your computer and change the desktop wallpaper. Having done this, you can safely return to the "services", as already described, and again turn on the "software protection".
In the end
What else is worth doing after deleting the files? First off, auto-update the operating system. If you are using a pirated version of Windows, then be sure that its creator took care of the performance, and new updates, in principle, do not need you. To do this, go to the control panel - "System and Security" - "Update Center". Click "Turn off automatic updates." By and large, this must be done immediately after installing the pirated operating system, and the official one too. Probably everyone has heard about the problems that the new Windows 10 causes, which removes user programs without demand. Also with older versions of the OS: it is not known how useful these or those updates will be.
Activation
After all the procedures, you will again activate your copy of the operating system. On the Internet, you can download universal activators that are suitable for 80% of the assemblies that currently exist. For example, use the Remove WAT program. In fact, it does not matter which type of activator you use - automatic or regular, reactivation is a necessary part of getting rid of the Windows 7 message: "Your copy is not genuine." How to remove, we figured out. We hope that our recommendations will help you.
Unfortunately, the method presented in the article is the only way to cope with the problem. If it does not help you, then the last chance is to completely reinstall the system. The main thing - do not forget to turn off auto-updates, and if necessary, always independently check all the "updates" that the system is going to download.